Title: Eterna Tulum - Latest Hotel Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eterna Tulum Clothing optional hotel with a rooftop terrace and spa services ## Photo gallery for Eterna Tulum ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers - Eterna Tulum (Tulum)](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/02841b3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Eterna Tulum (Tulum)](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/bca1f6be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Eterna Tulum (Tulum)](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/02cbdcec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Eterna Tulum (Tulum)](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/0c8cdf93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Eterna Tulum (Tulum)](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/62b760ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eterna Tulum offers a relaxed atmosphere and genuine Mexican hospitality. Enjoy a hot stone massage, rooftop terrace, or poolside bar. Free in-room WiFi, cycling, and Tex-Mex dishes at Perpetua restaurant. Just minutes from the Mayan Ruins. ## Reviews 8.4 Very good ## Popular amenities - Spa - Bar - Housekeeping - Pool - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 6 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 7 - Dec. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Deluxe ![Deluxe](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/0689fe24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator Hypo-allergenic bedding Blackout drapes/curtains - 413 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Plus ![Deluxe Plus](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/723d0d6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 413 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/d63ef1b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Deck/patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 725 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Plus Pool ![Suite Plus Pool](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/61f79441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Plus Pool 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 725 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Pool ![Deluxe Pool](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/22ce12db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool ### Highlights Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Kitchenette Refrigerator Hypo-allergenic bedding - 413 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite Pool ![Junior Suite Pool](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/4e0dbf9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool ### Highlights Deck/patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 599 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 297 reviews CA $155 CA $219 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/be388316_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,001 reviews CA $468 CA $468 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 284 reviews CA $101 CA $159 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) Ad ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/de7a9afe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Una Vida Tulum City Center - 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On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews CA $427 CA $590 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi CA $89 CA $112 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,603 reviews CA $539 CA $658 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=65667fde-fbc6-4e36-abd9-fd55cfced4ee&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Eterna-Tulum.h71774021.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Eterna-Tulum.h71774021.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20557%2C-87.47658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vxZ95R91ETVY6NTFuBhnGYjP7kY=) Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760 #### What's nearby - Hospital de Tulum \- 14 min walk \- 1.2 km - Holistika Art Walk \- 14 min walk \- 1.2 km - Dos Aguas Park \- 19 min walk \- 1.6 km - Tulum Beach \- 13 min drive \- 8.1 km - Tulum Mayan Ruins \- 16 min drive \- 7.8 km #### Getting around - Tulum Intl. Airport (TQO) - 42 min drive #### Restaurants - ‪El Agavero - ‬8 min walk - ‪La Taqueria Pinches Tacos Shop - ‬7 min walk - ‪Los Aguachiles - ‬7 min walk - ‪mera - ‬3 min walk - ‪Pepe The Best Taco! - ‬7 min walk ## About this property ### Eterna Tulum Hotel near Tulum Mayan Ruins At Eterna Tulum, you can look forward to a swim-up bar, a poolside bar, and a rooftop terrace. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage or other spa services. The on-site Tex-Mex cuisine restaurant, Perpetua, offers breakfast, brunch, lunch, light fare, and al fresco dining. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a coffee shop/cafe and a garden. Other perks include: - An outdoor pool along with sun loungers and a swim-up bar - Free self parking and extended parking - Limo/town car service, bike rentals, and express check-out - Express check-in, an electric bike charging station, and a living plant wall Room features All guestrooms are individually furnished, and boast comforts such as heated floors and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries - Wardrobes/closets, heated floors, and kitchenettes ## Similar properties ![Porch](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/e6693b15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoise Tulum Hotel La Veleta - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 136 reviews CA $79 CA $100 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 284 reviews CA $101 CA $159 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 574 reviews CA $71 CA $90 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/163f4d84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 121 reviews CA $34 CA $122 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/2284067f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xscape Tulum Tulum City Center - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 544 reviews CA $55 CA $71 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c338811c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,002 reviews CA $100 CA $126 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/42000000/41350000/41344800/41344792/1e122232.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Gem Hotel Tulum La Veleta La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.8 Exceptional 97 reviews CA $88 CA $111 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=41344792&PinnedHotelID=41344792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 920 reviews CA $83 CA $113 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Private Deck & Tub Suite](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/fb6c65c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xkeban Tulum La Veleta - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 390 reviews CA $81 CA $107 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free secured, uncovered self parking on site - Free uncovered extended parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - Perpetua ### Things to do - Bicycle cleaning area - Bicycle rentals - Bicycle repair station - Bicycle storage - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Hot stone massages - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - 4 steps to reach entrance - Braille/raised signage - Elevator - Front entrance ramp - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchairs on site ### More - 2 buildings - 4 floors - At least 80% lighting from LEDs - At least 80% organic food - Built in 2021 - Communal living room - Comprehensive recycling policy - Eco-friendly cleaning products used - Electric bike charging - Living plant wall - Local artist showcase - Locally-owned and organized tours and activities - Mosquito nets - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service - Chef service - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Minibar - Refrigerator - Restaurant dining guides - Stovetop ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Electrical adapters - Heated floor - Individual decor - Individual furnishings - Iron/ironing board on request - LED lighting - Recycling - Soundproofed rooms - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: MXN 400 Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per accommodation, per stay - Service fee: MXN 20 per accommodation, per night - A damage deposit of MXN 2000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5) - Early check-in fee: MXN 400 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 71774021 ### We should mention Clothing is optional at this property Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property Guests under 18 years old are not allowed in the swimming pool This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Eterna Tulum Hotel Eterna Tulum Tulum Eterna Tulum Hotel Tulum ## Frequently asked questions ### Does Eterna Tulum have a pool? ### How much does it cost to stay at Eterna Tulum? ### Is Eterna Tulum pet-friendly? ### How much is parking? ### What time is check-in at Eterna Tulum? ### What time is check-out at Eterna Tulum? ### Does Eterna Tulum provide a shuttle to the airport? ### Where is Eterna Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eterna Tulum Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 11 6 - Okay 1 4 - Poor 4 2 - Terrible 3 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### GUILLERMO Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, everything very good, I totally recommend it ##### GUILLERMO Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Katy Nov 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved our stay! Amazing boutique hotel tucked away in Tulum! Its a very small community, but the staff was very attentive and caring. ##### Katy Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Emily Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and very walkable to downtown Tulum and the main area of La Valeta. The receptionists are super kind and helpful with any needs or food recommendations. I really enjoyed my stay here and I highly recommend!! ##### Emily Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Miguel Sep 1, 2024 Liked: Cleanliness Great atmosphere. Comfy ##### Miguel Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Salvador Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was great, clean, and spacious for what we needed. The pool in our room and rooftop pool were nice. The architecture and design of the hotel were visually appealing. The roads around the hotel are rough, but walking to the main avenue was easy. ##### Salvador ### 8/10 Good #### Shandon Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area around the hotel still under construction, and a slightly annoying shower head other than that, it’s honestly excellent the staff are absolutely fantastic and the rooms are incredible ##### Shandon Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Leland Jun 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leland I had an absolutely amazing time at Eterna Tulum, exceeded my expectations. Extremely helpful staff, especially Marta. Very accomodating, I absolutely loved the suite with the private rooftop pool. I plan to stay here again during my next trip to Tulum ##### Leland Stayed 3 nights in Jun 2022 ### 8/10 Good #### Michaele Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel itself is amazing the layout to the views only inconveniences were that there’s no place for your belongings no place to hang anything and no mirrors or chef/restaurant onsite this should be changed from Expedia’s website because finding out in person there’s no restaurant or chef puts a damper on anyone’s trip and pockets. The water pressure was also very low and our private pool was never cleaned other than that the hotel was aesthetically pleasing just not up to par in certain areas but I would stay again knowing what I know now the peace and tranquility I absorbed while there made up for the inconveniences. I would recommend others to stay here also it felt like Morocco in Mexico. ##### Michaele Stayed 5 nights in Feb 2025 ### 2/10 Terrible #### Maria L Mar 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is okay, and the surrounding areas are really dirty (a couple of lots next to the hotel are full of trash ♻️ recycle ) I don’t recommend it to anyone who wants to relax unless you like to relax in the middle of the trash field. ##### Maria L Stayed 3 nights in Mar 2024 ### 8/10 Good #### Belle Jan 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay in Eterna. It was a beautiful hotel but the location is a bit far from the centro and the only issue is that the street has no lamp posts so it gets really dark at night going back. We stayed at their deluxe room (ground floor) and it was really pleasant, however, the pressure from the shower is a bit weak. The room is spacious and has a small kitchenette which is a plus. Overall, our stay was good. Their staff are amazing and helpful, esp in giving reco. They also have a water station so you can refill your tumblers before heading out. ##### Belle ### 10/10 Excellent #### barron Jul 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My stay here was outstanding. The rooms are great and the staff is very attentive and nice. I showed up too early for me reservation and they went out the way to get me in my room at that time and not have to wait. I was also setup with other necessities like transportation and car rentals without asking. They sent me everything I needed via WhatsApp and I was off. Thank You again Eterna Tulum. I will definitely use your services in the future. ##### barron ### 8/10 Good #### Luis Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Pros: super clean, new. Very friendly staff. Martha was incredible and so accommodating. She had the best tips for how to get around and which beach clubs offered the best deals. Also there are a couple of good coffee shops and restaurants within walking distance plus the Jungle Gym if you want to get a good workout while on vacation. Cons: it's a little far from the beach. You either have to pay a pricey taxi or ride a bike. (It took me 45 minutes to get to the the zona hotelera, and I consider myself in fairly good shape.) ##### Luis Stayed 4 nights in Feb 2023 ### 8/10 Good #### Sibylle Nov 9, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Cute place in Tulum Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that. ##### Sibylle Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Sheryl Anne Aug 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upon arrival I was greeted by Marta, who was very sweet and kind. She also helped me with my luggage up to the 3rd floor! Eterna Tulum was definitely a hidden gem\~ Just beautiful! I stayed in the suite with roof top lounge pool! It was perfect and then some! The breakfast was around the corner which was delicious; cute small spot! The entire staff\~( I didn’t get their :( names) was amazing during my 6 day solo adventure stay and very helpful with suggestions and recommendations! They also had bikes to rent; which I highly recommend… as it makes getting around a bit easier if you’re not renting a car or wanting to save $$$ on taxi rides for longer distances. Because of the location, it gets pretty dark\~ Very little street lights… so make sure you have a flashlight or a bike light with you, I just used my phone’s flashlight. If you’re looking for a place to stay that not too far from the main street of Tulum..but close enough to walk or bike to\~ this is the one! Thank you again, Marta and staff at Eterna Tulum for the amazing and wonderful hospitality! I will definitely come back to stay! ##### Sheryl Anne Stayed 7 nights in Aug 2022 ### 4/10 Poor #### katelyn Apr 23, 2024 Disliked: Cleanliness, amenities I hate leaving bad reviews but i feel like it’s necessary. We arrived and the lady at the front desk told me my room wasnt paid for and that i owed an additional $300 which was untrue. She ended up not charging that, i paid the deposit for incidentals. The room itself was awful. I do think the other rooms might be better but dont book the 2 bed. The sheets had stains, alot of areas were dirty. Everytime you turn the shower on the bathroom floor floods, this was our last straw. The upstairs pool area does not have sun loungers as described either. Our towels also had stains as well or looked used. The man at the front desk was nice but did refuse our refund. We left early after 1 night and had a much better experience. I wouldnt recommend this place AT ALL. Also the area is a TRASH DUMP. The view from our room was bags and bags of trash. ##### katelyn Stayed 3 nights in Apr 2024 ### 8/10 Good #### Linda Nov 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the quietness. The room was nice (no tv) the pool was small and it wasnt as close to the beach as I thought it was. The staff was helpful and my stay was pleasant. ##### Linda Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Brittany Nov 21, 2024 Liked: Property conditions & facilities Disliked: Cleanliness Es muy bonito y muy tranquilo, pero dieron toallas sucias y mejor las usé para el piso del baño donde se salía mucho el agua de la regadera. Igual con las sábanas de la cama, no las cambiaban y tenían manchas como d comida. La página dice qué tiene muchas cosas pero no es así. ##### Brittany Stayed 6 nights in Nov 2024 ### 2/10 Terrible #### Emilio Sep 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Son simplemente los mejores si deseas arruinar tus vacaciones, 5 estrellas ##### Emilio Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jean-pierre Jun 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Merveilleux ##### Jean-pierre Stayed 6 nights in Jun 2024 ### 8/10 Good #### VERONICA ELIZABETH Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities gracias ##### VERONICA ELIZABETH Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Virginia Araceli Nov 29, 2023 Liked: Amenities Disliked: Cleanliness, property conditions & facilities El camino para llegar a la propiedad muy malo calles con muy poca luz y el camino súper muy malo ##### Virginia Araceli Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Jorge Sep 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD Muy agradable lugar, limpio y excelente atención. Lo recomiendo ampliamente para todo tipo de viajes. ![](https://a.travel-assets.com/ugc/hotel-reviews/9AD0160719A168FD51C582E9D5FD76394A44B5EC1695075263252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Stayed 1 night in Sep 2023 ### 8/10 Good #### christophe Sep 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon séjour au calme Nous avons séjourné 3 nuits dans cet hôtel! L'hôtel est neuf, moderne et très propre , le personnel très aimable! La chambre est spacieuse, confortable et bien équipée.Attention pour certains, il n'y a pas de télévision ! Le petit déjeuner proposé du mardi au dimanche est très bon, choix de formule préparée au fur et à mesure, donc frais !!Attention pas de service de petit déjeuner le lundi !! Un peu embêtant ! Le petit déjeuner est servi sur la terrasse ! L'hôtel ne se trouve pas dans la zone hôtelière de Tulum, donc pas d'accès aux plages. L'accès à l'hôtel se fait par un chemin un peu accidenté ! Le seul mauvais point c'est la décharge juste à côté, mais qui fort heureusement n'émet pas d'odeur, ni de bruit ! Nous avons apprécié notre séjour dans cet hôtel ! ##### christophe Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Julia Feb 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nous reviendrons sans hésiter L'hotel est très beau et tout neuf. Nous avons été très bien reçus, avec un upgrade de chambre. La literie très confortable. Le personnel très agréable et arrangeant. Nous avons même eu accès à la location de scooter livré à l'hotel, indispensable pour profiter de Tulum au maximum. Cet hotel est parfait pour un court séjour nous reviendrons sans hésitation; cependant il n'y a pas d'armoire ou de closet pour ranger ses affaires, ce qui peut rendre un long séjour un peu moins confort. ##### Julia Stayed 8 nights in Feb 2023 ### 10/10 Excellent #### Victor Jan 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente en todos los aspectos! ##### Victor ## Expedia's Latest Trends ### Hotels > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Hotel Cabañas Tulum Beach Hotel & Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Cabanas-Tulum-Beach-Hotel-Spa.h3263398.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)