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Coco Hacienda Tulum - Adults Only

Photo gallery for Coco Hacienda Tulum - Adults Only

Deluxe Suite 2nd floor with Jacuzzi and Terrace | In-room safe, individually decorated, individually furnished, desk
Deluxe Suite 1st Floor Patio and Terrace | View from room
Breakfast and lunch served, international cuisine
Deluxe Suite 2nd floor with Jacuzzi and Terrace | In-room safe, individually decorated, individually furnished, desk
Free daily continental breakfast

Overview of Coco Hacienda Tulum - Adults Only

Coco Hacienda Tulum - Adults Only

3.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Av. Tulum Mza. 39, Lote 2, Tulum, QROO, 77760

Explore the area

  • Popular LocationHospital de Tulum7 min walk
  • Popular LocationCenote Crystal3 min drive
  • AirportTulum, Quintana Roo (TUY)6 min drive
  • Popular LocationTemple of Doom10 min drive

Room options

About this area

Tulum

Located in Tulum, Coco Hacienda Tulum - Adults Only is in the city center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Guests appreciate the hotel's quiet location.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Hospital de Tulum - 7 min walk
  • Cenote Crystal - 3 min drive
  • Temple of Doom - 10 min drive
  • SFER IK - 15 min drive
  • Las Palmas Public Beach - 17 min drive

Restaurants

  • Burrito Amor - 9 min walk
  • Palma Central - 4 min walk
  • El Camello Jr - 2 min walk
  • La Barracuda - 6 min walk
  • Guacamole Club - 7 min walk

About this property

Coco Hacienda Tulum - Adults Only

3.5-star hotel located in Tulum City Center
Located close to Temple of Doom and Playa Paraiso, Coco Hacienda Tulum - Adults Only provides free continental breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to a massage or other spa services. The onsite restaurant, Hell Yeah!, features international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, smoke-free premises, and express check-in
  • Luggage storage, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 19 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Property requires that all guests aged 18 and up receive on-site antigen/rapid COVID-19 testing (MXN 600 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hell Yeah!

Things to do

  • 2 outdoor pools
  • Spa tub

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 51.87 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • COVID-19 testing fee (antigen/rapid screening): MXN 600 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Coco Hacienda Tulum Hotel
Coco Hacienda Hotel
Coco Hacienda
Coco Hacienda Tulum
Coco Hacienda Tulum Tulum
Coco Hacienda Tulum Adults Only
Coco Hacienda Tulum - Adults Only Hotel
Coco Hacienda Tulum - Adults Only Tulum
Coco Hacienda Tulum - Adults Only Hotel Tulum

Frequently asked questions

Does Coco Hacienda Tulum - Adults Only have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Coco Hacienda Tulum - Adults Only?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Coco Hacienda Tulum - Adults Only on Apr 17, 2023 start from CA $137.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coco Hacienda Tulum - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco Hacienda Tulum - Adults Only?

Self parking is free at this property.

What time is check-in at Coco Hacienda Tulum - Adults Only?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at Coco Hacienda Tulum - Adults Only?

Check-out is at noon.

Does Coco Hacienda Tulum - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4059 per vehicle applies.

Where is Coco Hacienda Tulum - Adults Only located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Temple of Doom, Tulum National Park, and Gran Cenote. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).

Coco Hacienda Tulum - Adults Only Reviews

Coco Hacienda Tulum - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 198 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 25 out of 198 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 10 out of 198 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 2 out of 198 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 198 reviews" "
" "2 - Terrible 2%

9.7/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Olenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at this property. The grounds were lovely the staff was friendly and helpful, the rooms and big, clean and comfortable, and it’s within easy walking distance to the main area of downtown Tulum. The only one negative thing I would mention is there is no fridge in the room, or cups, or kettle etc. they did provide us with a bucket with some ice when requested though. Would highly recommend this hotel
Stayed 4 nights in Mar 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COCO HACIENDA WAS A GREAT STAY, GREAT STAFF. EVERYONE ALWAYS SMILED. ACCOMIDATIONS ALWAYS CLEAN AND FOOD WAS WONERFUL
Stayed 7 nights in Mar 2023

10/10 Excellent

Rhian Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, pool was great
Stayed 5 nights in Mar 2023

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, friendly and helpful staff, and great breakfast!
Stayed 3 nights in Jan 2023

10/10 Excellent

gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis on the edge of the downtown area. We spent 4 nights in January. The staff was very friendly and helpful ( Filipe our server deserves special attention) and food at restaurant was excellent and reasonably priced. Our room was beautiful, spacious with an oversized ornate bathroom. Highly recommend to anybody spending time in Tulum
Stayed 4 nights in Jan 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and great people to work with.

8/10 Good

Momoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place with friendly and attentive staffs. The only thing I was not so happy was the shower. Very low pressure and sometimes ran out of hot water.
Stayed 3 nights in Dec 2022

10/10 Excellent

Chelsey

Stayed 2 nights in Nov 2022

10/10 Excellent

Fernando Hernandez Escobar

Stayed 2 nights in Nov 2022

10/10 Excellent

taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really, really loved our stay here. We found it to be very relaxing and beautiful. The bathrooms are a bit outdated but whatever ! Would definitely stay here again.
Stayed 3 nights in Oct 2022