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Akkuun Tulum Adults Only

Photo gallery for Akkuun Tulum Adults Only

Exterior
Private beach, white sand, beach bar
Private beach, white sand, beach bar
Private beach, white sand, beach bar
Outdoor pool

Overview of Akkuun Tulum Adults Only

Akkuun Tulum Adults Only

3.5-star property

7.0/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
Carretera Tulum-Boca Paila Km 5.5, Zona Hotelera, Tulum, QROO, 77780

Explore the area

  • Popular LocationVen a la Luz Sculpture7 min walk
  • Popular LocationSFER IK13 min drive
  • Popular LocationPlaya Akun18 min drive
  • AirportTulum, Quintana Roo (TUY)28 min drive

Room options

About this area

Tulum

Located in Tulum, Akkuun Tulum Adults Only is on a private beach. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.

What's nearby

  • Ven a la Luz Sculpture - 7 min walk
  • SFER IK - 13 min drive
  • Playa Akun - 18 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive

Restaurants

  • The real coconut - 2 min walk
  • Hartwood - 3 min walk
  • Mur Mur - 3 min walk
  • Cenzontle - 5 min walk
  • Safari - 10 min walk

About this property

Akkuun Tulum Adults Only

3.5-star hotel
Akkuun Tulum Adults Only is located close to Tulum Beach, and provides free continental breakfast, a beach bar, and a terrace. With a private beach, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Akkuun, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A free beach club on site, a 24-hour front desk, and tour/ticket assistance
  • A front desk safe, coffee/tea in the lobby, and concierge services
Room features
All 20 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Private yards, wardrobes/closets, and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akkuun

Things to do

  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Deck/patio
  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Akkuun Tulum Adults Only Tulum
Akkuun Tulum Adults Only Hotel
Akkuun Tulum Adults Only Tulum
Akkuun Tulum Adults Only Hotel Tulum

Frequently asked questions

Does Akkuun Tulum Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Akkuun Tulum Adults Only?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Akkuun Tulum Adults Only on Feb 4, 2023 start from CA $416.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Akkuun Tulum Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akkuun Tulum Adults Only?

Self parking is free at this property.

What time is check-in at Akkuun Tulum Adults Only?

Check-in is from 3:00 PM - midnight.

What time is check-out at Akkuun Tulum Adults Only?

Check-out is at noon.

Where is Akkuun Tulum Adults Only located?

Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 mi (5 km).

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 23 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 2 out of 23 reviews" "
" "8 - Good 9%
Rating 6 - Okay. 1 out of 23 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 23 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 6 out of 23 reviews" "
" "2 - Terrible 26%

7.1/10

Cleanliness

6.8/10

Staff & service

6.3/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bond

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience, don’t go here. Our hot water did not work, and despite bringing this to the attention of management multiple times, it was never fixed. Further, we were charged for damage to the room that was not our fault. Save yourself a headache and try one of the many other options nearby!

10/10 Excellent

Dane, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights on NYE 2023 with my girlfriend. Hotel was well priced compared to other properties in the area, we didn’t know what to expect. We were pleasantly surprised. This is a small, well kept property. Our room was one of the ground floor ones, liked the fact that it was steps from The beach. This is really chill place at the quieter side of the hotel strip, which is what we really needed. A few things to note: no issues with hot water, but shower pressure is weak at best. No closet or other place to unpack clothes which I found very strange… at least a sofa or a couch to lay clothes or excess pillows/bedding would help. Otherwise, all your stuff will be laying around on floors. Service at breakfast and beach was very slow… didn’t bother us much, we had nowhere else to be. Would definitely recommend and stay again, especially if priced competitively.

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Awful. Not clean at all. Pillows and sheets had stains in them. Charged with things a didn’t order and told me I had to pay attention to what I sign. Amenities are below any expectations!

2/10 Terrible

Jose S

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive for what you get, the photos and descriptions don’t really show what it is nd what do you get there, also this is a very insecure place, things are lost, they double charge any consumption, the furniture, building and estructure in general are in very poor condition with very limited maintenance.
Stayed 2 nights in Nov 2022

4/10 Poor

Stephen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here last year and had a good time. We returned a year later and brought friends. Each member in our group lost hot water in the showers at least three times during our six day stay. the most upsetting part was the bar and restaurant. The bartenders were decent. But the servers had several issues. First they took forever even when they were slow. But more upsetting was after our first bill, we noticed several extra charges that were added to bills. And they try to charge 500 pesos (which is about $25 USD) for two cups of coffee. We brought it to the servers attention and they argued with us. Second meal, we had a different server, but encountered the same issue. They thought that because we were drinking we wouldnt notice and just add it to the room charges After that we did not trust them to charge it to our room. When we needed to buy something we closed out the bill and paid in cash. Cant trust them. Upon checking out, they attempted to add bills we paid out in cash to our room bill. The last issue that we encountered was on the last day. If you buy water bottles from the front desk, they will charge you $9 for a bottle of Avian. So we went to the market and bought our own water. While sitting at the hotel, a server told me that Im not allowed to bring an outside water bottle. When I asked why, he said the owner doesnt allow any water besides ones you purchase at the hotel. That was ridiculous and petty. Glad we were leaving. We won't be returning to this hotel.
Stayed 6 nights in Nov 2022

10/10 Excellent

Zuheily Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akkuun was amazing. Since day 1, they treated my husband and I with a lot of respect and attention. It was our honeymoon and they received us with complementary drinks, our room was beautiful and Eli from the front desk, was very helpful 24/7. She arranged everything we needed and was very sweet. Overall, Tulum was amazing and we definitely want to come back. The hotel is spectacular and staff as well.
Stayed 3 nights in Oct 2022

10/10 Excellent

mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time while staying at Akkuun Tulum. The staff on the resort were nothing short of amazing!
Stayed 6 nights in May 2022

10/10 Excellent

zahra

Stayed 5 nights in Jan 2022

6/10 Okay

Arturas

Liked: Staff & service
Disliked: Property conditions & facilities
A couple of things to know before booking
To say the least, we were underwhelmed with the quality of the hotel. Couple of things they don't tell you before you book, the beach in front of the hotel cannot be used due to the amount of seaweed in the water, you have to walk 10 - 15 minutes to get to an area where you can swim. The rooms all look like cute little bungalows on the pictures but unfortunately given the way the rooms are positioned, you will have a direct view into other guests' room (as they will in your room). The only way to have some privacy is to shut the curtains (therefore there is no more view on the ocean). Inside the rooms are rather worn out, and most likely only looked like the pictures on hotels.com at the time of opening but not anymore today. We had an incident where the cleaning crew carelessly threw away a medical device of one of the guest while cleaning the room. The manager profusely apologized but ultimately we were told they could not do anything and that no compensation was due as it was an accident. The promises of finding a replacement device or providing compensation where obviously hot air. Overall, I am sure there are much better options in the area.
Stayed 4 nights in Dec 2021

10/10 Excellent

Abraham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. The place was beautiful and was nice to have a laid back relaxing atmosphere. We had an amazing time. This is Tulum so there is bound to be some issues with facilities but the staff was quick to respond. One tip, we found it best to text over WhatsApp in order to get a response. This isn’t just with our hotel but pretty much everything else in Tulum.
Stayed 11 nights in Oct 2021