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Overview of Shangri-la hotel Toronto

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Guest reviews

4.7 / 5Exceptional
847 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationRoyal Alexandra Theatre3 min walk
Popular LocationPrincess of Wales Theatre5 min walk
Popular LocationNathan Phillips Square7 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    Show details
  • Executive Room, 1 King Bed

    Executive Room, 1 King Bed

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
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  • Premier Room, 1 King Bed

    Premier Room, 1 King Bed

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 2
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  • Suite, 1 Bedroom

    Suite, 1 Bedroom

    Room amenities

    • 635 sq ft
    • City view
    • Sleeps 4
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  • Deluxe Suite, 1 Bedroom

    Deluxe Suite, 1 Bedroom

    Room amenities

    • 820 sq ft
    • City view
    • Sleeps 4
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  • Executive Room, 2 Queen Beds

    Executive Room, 2 Queen Beds

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 4
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  • Premier Room, 2 Queen Beds

    Premier Room, 2 Queen Beds

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 4
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  • Suite (Owner)

    Suite (Owner)

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
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  • Suite (Specialty)

    Suite (Specialty)

    Room amenities

    • 940 sq ft
    • City view
    • Sleeps 4
    Show details
  • Suite (Shangri-La)

    Suite (Shangri-La)

    Room amenities

    • 2200 sq ft
    • City view
    • Sleeps 4
    Show details

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, Shangri-la hotel Toronto is in the city centre and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Ripley's Aquarium of Canada and Ontario Place are not to be missed.

Popular Location

What's nearby

  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • CN Tower - 12 min walk

Getting around

  • St Andrew Station - 3 min walk
  • Union Station - 9 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Bosk – Al fresco dining restaurant. Serves breakfast, lunch and dinner.
  • The Bar – Serves breakfast.
  • Lobby Lounge – Lobby lounge offering Asian cuisine. Serves light fare.
Questions about this property?Find answers

About this property

Shangri-la hotel Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a spa tub. All 202 rooms boast iPads, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
Shangri-la hotel Toronto offers 202 forms of accommodation with iPads and minibars. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 50.00 per night
Electric car charging station
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
1 restaurant
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Indoor pool
Pilates classes
Sauna
Hot tub
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Japanese
Korean
Russian
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space

Outdoors

Free pool cabanas
Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

iPad
LCD TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM - 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The check-in location differs from the property location. To check in, go to 124 Simcoe Street<br />
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • <p>The hotel's main entrance is located on 124 Simcoe St. between Richmond St. and Adelaide St.</p><p>Guests driving to the property should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.</p>
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay).
  • Dogs and cats only
  • Up to 50 lb/23 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
701
4 - Good
93
3 - Okay
28
2 - Mediocre
15
1 - Poor
10
4.9
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely clean Great views Rooms were high-tech and designed very well

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff and room (Premier King) was amazing. Couldn't have had a better night away for a milestone anniversary!

    Stayed 1 night in Feb. 2020