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Overview of Shangri-la hotel Toronto

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Featured Image
Indoor pool, free cabanas
Indoor pool, free cabanas
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
VIP Access

Shangri-la hotel Toronto

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationPATH Underground Shopping Mall1 min walk
    Popular LocationMetro Toronto Convention Centre8 min walk
    Popular LocationCN Tower12 min walk
    AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

  • Presidential Owner Suite, Balcony

    Photos of Presidential Owner Suite, Balcony

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Deluxe Suite, 1 Bedroom

    Photos of Deluxe Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 820 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Presidential Shangri-La Suite, Balcony

    Photos of Presidential Shangri-La Suite, Balcony

    Room amenities

    • 2200 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds
    More details

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Premier Room, 1 King Bed

    Photos of Premier Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Suite, 1 Bedroom, City View

    Photos of Suite, 1 Bedroom, City View

    Room amenities

    • 635 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Presidential Garden Suite, Balcony

    Photos of Presidential Garden Suite, Balcony

    Room amenities

    • 635 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Room, 1 King Bed, Terrace, City View

    Photos of Executive Room, 1 King Bed, Terrace, City View

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Premier Room, 1 King Bed, City View

    Photos of Premier Room, 1 King Bed, City View

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Room, 2 Queen Beds

    Photos of Executive Room, 2 Queen Beds

    4.9/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Premier Room, 2 Queen Beds

    Photos of Premier Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Signature Designer Suite

    Photos of Signature Designer Suite

    Room amenities

    • 940 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighborhood, Shangri-la hotel Toronto is in the city center and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Casa Loma and The Distillery Historic District. Ripley's Aquarium of Canada and Hockey Hall of Fame are not to be missed.
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Popular Location

What's nearby

  • PATH Underground Shopping Mall - 1 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • Art Gallery of Ontario - 11 min walk
  • CN Tower - 12 min walk
  • Toronto Eaton Centre - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • Bosk — 1 min walk
  • The Bar — 1 min walk
  • PAI — 3 min walk
  • Drake One Fifty — 3 min walk
  • Estiatorio Volos — 3 min walk

About this property

Shangri-la hotel Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a spa tub. All 202 soundproofed rooms feature free WiFi and iPads. In addition to upscale touches like deep soaking tubs and heated floor (bathroom), guests will find LCD TVs with satellite channels and 24-hour room service.
Shangri-la hotel Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 50.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPad
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor (bathroom)
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Dogs and cats only
Up to 50 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto
Shangri-la hotel Toronto Hotel
Shangri-la hotel Toronto Toronto
Shangri-la hotel Toronto Hotel Toronto

Frequently asked questions

Can I cancel my reservation for free at Shangri-la hotel Toronto and receive a full refund?
Yes, Shangri-la hotel Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la hotel Toronto cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-la hotel Toronto?
As of Mar 9, 2021, prices found for a 1-night stay for 2 adults at Shangri-la hotel Toronto on Mar 29, 2021 start from CA $472, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-la hotel Toronto have a pool?
Yes, this property has an indoor pool.
Is Shangri-la hotel Toronto pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 125 per accommodation, per stay.
How much is parking at Shangri-la hotel Toronto?
Valet parking is available for CAD 50.00 per night.
What time is check-in at Shangri-la hotel Toronto?
Check-in is from 3:00 PM - 5:00 AM.
What time is check-out at Shangri-la hotel Toronto?
Check-out is at noon.
Does Shangri-la hotel Toronto provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies.
Where is Shangri-la hotel Toronto located?
Located in Toronto Entertainment District, this luxury hotel is steps from The Path, Royal Alexandra Theatre, and PATH Underground Shopping Mall. Queen Street and Roy Thomson Hall are also within 5 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.
4.7
Exceptional
Rating 5 - Excellent. 726 out of 882 reviews
5 - Excellent 82%
Rating 4 - Good. 99 out of 882 reviews
4 - Good 11%
Rating 3 - Okay. 30 out of 882 reviews
3 - Okay 3%
Rating 2 - Poor. 16 out of 882 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 882 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Love the place, people and location. My go to place and the food is amazing
Stayed 1 night in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and the food was very good as well.
Stayed 1 night in Jan 2021

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Hotel was nice but not worth the money. Over priced and not that special.
Stayed 1 night in Oct 2020

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