Shangri-la hotel Toronto

Premium bedding, minibar, in-room safe, desk

4.7/5 Exceptional

870 reviews

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Pet Friendly

Air conditioning

Spa

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

Contactless check-in

24-hour vacancy between guest room stays

188 University Avenue, Toronto, ON

Explore the area

Royal Alexandra Theatre3 min walk

Princess of Wales Theatre5 min walk

Nathan Phillips Square7 min walk

Toronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
4.8/5 guest room rating
Room amenities
450 sq ft
City view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
42 square metres m² room with city views

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 King Bed
Photos of Executive Room, 1 King Bed
4.8/5 guest room rating
Room amenities
520 sq ft
City view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
48 square metres m² room with city views

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Premier Room, 1 King Bed
Photos of Premier Room, 1 King Bed
4.4/5 guest room rating
Room amenities
550 sq ft
City view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
51 square metres m² room with city views

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 Bedroom
Photos of Suite, 1 Bedroom
Room amenities
635 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed
59 square metres m² room with city views

Layout – Bedroom and living room

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Suite, 1 Bedroom
Photos of Deluxe Suite, 1 Bedroom
4.7/5 guest room rating
Room amenities
820 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed
76 square metres m² room with city views

Layout – Bedroom and living room

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 2 Queen Beds
Photos of Executive Room, 2 Queen Beds
4.9/5 guest room rating
Room amenities
517 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
2 Queen Beds
48 square metres m² room with city views

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Premier Room, 2 Queen Beds
Photos of Premier Room, 2 Queen Beds
5/5 guest room rating
Room amenities
549 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
2 Queen Beds
51 square metres m² room with city views

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite (Owner)
Photos of Suite (Owner)
Room amenities
1100 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed
102 square metres m² room with city views

Layout – Bedroom, living room and sitting area

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite (Specialty)
Photos of Suite (Specialty)
Room amenities
940 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed
87 square metres m² room with city views

Layout – Bedroom, living room and sitting area

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite (Shangri-La)
Photos of Suite (Shangri-La)
Room amenities
2200 sq ft
City view
Sleeps 4
More details
Room information
Sleeps
Room details
2 King Beds
204 square metres m² room with city views

Layout – Bedroom, living room and dining area

Internet – Free WiFi
Entertainment – LCD TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning and daily housekeeping

Eco-friendly—Eco-friendly toiletries

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, Shangri-la hotel Toronto is in the city centre and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Ripley's Aquarium of Canada and Ontario Place are not to be missed.

Visit our Toronto travel guide

What's nearby

Royal Alexandra Theatre - 3 min walk
Princess of Wales Theatre - 5 min walk
Nathan Phillips Square - 7 min walk
Metro Toronto Convention Centre - 8 min walk
CN Tower - 12 min walk

Getting around

King St West at University Ave West Side Stop - 3 min walk
Union Station - 9 min walk
Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

Bosk — 1 min walk
The Bar — 1 min walk

Questions about this property?Find answers

About this property

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre

A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a spa tub. All 202 rooms boast iPads, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.

Shangri-la hotel Toronto offers 202 forms of accommodation with iPads and minibars. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 50.00 per night
Electric car charging station
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
1 restaurant
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Free bike hire
Full-service spa
Indoor pool
Pilates classes
Sauna
Hot tub
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Japanese
Korean
Russian
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space

Outdoors

Free pool cabanas
Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

iPad
LCD TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM

Early check-in subject to availability

Express check-in

Minimum check-in age - 19

Check-out

Check-out before noon

Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 124 Simcoe Street

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

24-hour airport shuttle service is available on request

Fees may apply; contact the property in advance to make arrangements

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)

Dogs and cats only

Up to 50 lb/23 kg

Food and water bowls are available

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children stay free when using existing bedding

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
Airport shuttle fee: CAD 199 per vehicle (roundtrip)
Valet parking fee: CAD 50.00 per night (in/out privileges)
Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 72 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at Shangri-la hotel Toronto and receive a full refund?

Yes, Shangri-la hotel Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la hotel Toronto cancellation policy on our site for more details about any exclusions or requirements.

Does this hotel have a pool?

Yes, this property has an indoor pool.

Is this property pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a fee of CAD 125 per accommodation, per stay.

How much is parking at Shangri-la hotel Toronto?

Valet parking is available for CAD 50.00 per night.

What time is check-in at Shangri-la hotel Toronto?

Check-in is from 3:00 PM to 5:00 AM.

What time is check-out at this property?

Checkout is at noon.

Does Shangri-la hotel Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CAD 199 per vehicle, roundtrip, applies.

Where is this hotel located?

Located in Toronto Entertainment District, this luxury hotel is steps away from The Path, Royal Alexandra Theatre and PATH Underground Shopping Mall. Queen Street and Roy Thomson Hall are also within 5 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

4.7

Exceptional

870 reviews

5 - Excellent

718

4 - Good

3 - Okay

2 - Mediocre

1 - Poor

4.8

Cleanliness

4.7

Service and Staff

4.8

Amenities

4.8

Property condition

5/5 Excellent

Verified traveller

Aug 6, 2020

This traveller didn’t leave comments with their review

Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveller

Jul 21, 2020

This traveller didn’t leave comments with their review

Stayed 1 night in Jul 2020

3/5

Verified traveller

Jul 20, 2020

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jul 2020

5/5 Excellent

JKaur, Toronto

Travelled with partner

Jun 22, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful jacuzzi tub. Staff was great and answered all our questions. We were celebrating our anniversary and the staff had left a cheeseplate with snacks and a sweet message in our room.

Stayed 1 night in Jun 2020

2/5

Verified traveller

Jun 14, 2020

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities

Stayed 1 night in Jun 2020

Shangri-la hotel Toronto

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

Choose dates to view prices

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Executive Room, 1 King Bed

Photos of Executive Room, 1 King Bed

Executive Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Premier Room, 1 King Bed

Photos of Premier Room, 1 King Bed

Premier Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Suite, 1 Bedroom

Photos of Suite, 1 Bedroom

Suite, 1 Bedroom

Room amenities

Room information

Sleeps

Room details

Deluxe Suite, 1 Bedroom

Photos of Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Room amenities

Room information

Sleeps

Room details

Executive Room, 2 Queen Beds

Photos of Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Room amenities

Room information

Sleeps

Room details

Premier Room, 2 Queen Beds

Photos of Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Room amenities

Room information

Sleeps

Room details

Suite (Owner)

Photos of Suite (Owner)

Suite (Owner)

Room amenities

Room information

Sleeps

Room details

Suite (Specialty)

Photos of Suite (Specialty)

Suite (Specialty)

Room amenities

Room information

Sleeps

Room details

Suite (Shangri-La)

Photos of Suite (Shangri-La)

Suite (Shangri-La)

Room amenities

Room information

Sleeps

Room details

About this area

Toronto