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Indoor pool, free pool cabanas
Indoor pool, free pool cabanas
Indoor pool, free pool cabanas
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
870 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationRoyal Alexandra Theatre3 min walk
Popular LocationPrincess of Wales Theatre5 min walk
Popular LocationNathan Phillips Square7 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed
  • Premier Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed
  • Suite, 1 Bedroom

    Room amenities

    • 635 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 820 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Suite, 1 Bedroom
  • Executive Room, 2 Queen Beds

    4.9/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 4
    More detailsExecutive Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 4
    More detailsPremier Room, 2 Queen Beds
  • Suite (Owner)

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
    More detailsSuite (Owner)
  • Suite (Specialty)

    Room amenities

    • 940 sq ft
    • City view
    • Sleeps 4
    More detailsSuite (Specialty)
  • Suite (Shangri-La)

    Room amenities

    • 2200 sq ft
    • City view
    • Sleeps 4
    More detailsSuite (Shangri-La)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, Shangri-la hotel Toronto is in the city centre and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Ripley's Aquarium of Canada and Ontario Place are not to be missed.

Visit our Toronto travel guide
Map
Popular Location

What's nearby

  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • CN Tower - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Bosk — 1 min walk
  • The Bar — 1 min walk
Questions about this property?Find answers

About this property

Shangri-la hotel Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a spa tub. All 202 rooms boast iPads, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
Shangri-la hotel Toronto offers 202 forms of accommodation with iPads and minibars. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: CAD 50.00 per night
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPad
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 124 Simcoe Street
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Dogs and cats only
Up to 50 lb/23 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at Shangri-la hotel Toronto and receive a full refund?
Yes, Shangri-la hotel Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la hotel Toronto cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a fee of CAD 125 per accommodation, per stay.
How much is parking at Shangri-la hotel Toronto?
Valet parking is available for CAD 50.00 per night.
What time is check-in at Shangri-la hotel Toronto?
Check-in is from 3:00 PM to 5:00 AM.
What time is check-out at this property?
Checkout is at noon.
Does Shangri-la hotel Toronto provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CAD 199 per vehicle, roundtrip, applies.
Where is this hotel located?
Located in Toronto Entertainment District, this luxury hotel is steps away from The Path, Royal Alexandra Theatre and PATH Underground Shopping Mall. Queen Street and Roy Thomson Hall are also within 5 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

Guest reviews

Overall score and ratings for Shangri-la hotel Toronto

4.7
Exceptional
5 - Excellent
718
4 - Good
96
3 - Okay
29
2 - Mediocre
16
1 - Poor
11
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Aug 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      3/5

      • Liked: Cleanliness, property conditions & facilities

      Stayed 2 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Beautiful jacuzzi tub. Staff was great and answered all our questions. We were celebrating our anniversary and the staff had left a cheeseplate with snacks and a sweet message in our room.

      Stayed 1 night in Jun 2020

      2/5

      • Liked: Cleanliness, amenities
      • Disliked: Property conditions & facilities

      Stayed 1 night in Jun 2020