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Map 188 University Avenue Toronto ON M5H 0A3 Canada 1-866-500-4938

Get an overview of this hotelFamily-friendly Toronto hotel in Toronto Entertainment District, near CN Tower

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Swimming pool
Business centre

Location

Located in the center of Toronto, this family-friendly hotel is within a 15-minute walk of The Path, CN Tower, and Hockey Hall of Fame. Ryerson University and Air Canada Centre are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a spa tub.

Room Amenities

All 202 rooms boast iPads and offer free WiFi and 24-hour room service. Minibars and coffee makers are standard, as are LCD TVs with satellite channels.

Languages Spoken

Shangri-la hotel Toronto

188 University Avenue Toronto ON M5H 0A3

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-la hotel Toronto features an indoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Shangri-la hotel Toronto is a smoke-free property.

  • Express check-in 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Conference space 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Restaurant 
  • Year Built 2012 
  • Free pool cabanas 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Swimming pool 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Spa tub 
  • Total number of rooms - 202 
  • 24-hour fitness facilities 
  • Number of floors - 66 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 
  • Fireplace in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Slippers 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • iPad 

Where to Eat

Full breakfasts are available for a surcharge.

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

The Bar - This bar serves breakfast only.

Lobby Lounge - This lobby lounge specializes in Asian cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site 
  • Fitness classes on site 
  • Yoga classes/instruction on site 

Spa Services

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 19

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 124 Simcoe Street
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
The hotel's main entrance is located on 124 Simcoe St. between Richmond St. and Adelaide St.
Guests driving to the property should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Up to 50 lb
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shangri-la Toronto
  • Shangri-la Hotel Toronto
  • Shangri-la Toronto
  • Shangri-la Toronto Hotel
  • Toronto Hotel Shangri-la
  • Toronto Shangri-la
  • Toronto Shangri-la Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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