Crowne Plaza Toronto Airport, an IHG Hotel

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

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Pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Toronto Airport, an IHG Hotel

Crowne Plaza Toronto Airport, an IHG Hotel

3.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
33 Carlson Crt, Toronto, ON, M9W6H5

Explore the area

  • AirportToronto, ON (YYZ-Pearson Intl.)6 min drive
  • Popular LocationCN Tower18 min drive
  • Popular LocationCanada's Wonderland26 min drive
  • Popular LocationToronto Eaton Centre29 min drive

Choose dates to view prices

About this area

Toronto

Near a train station, Crowne Plaza Toronto Airport, an IHG Hotel is in Etobicoke, a walkable area in Toronto with good airport proximity. Casa Loma and CN Tower are notable landmarks, and travelers looking to shop may want to visit Yorkdale Shopping Centre and Vaughan Mills Mall. Check out an event or a game at Woodbine Racetrack, and consider making time for Canada's Wonderland, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and skiing.

What's nearby

  • Toronto Congress Centre - 18 min walk
  • Woodbine Racetrack - 11 min drive
  • CN Tower - 18 min drive
  • Canada's Wonderland - 26 min drive
  • Toronto Eaton Centre - 29 min drive

Getting around

  • Pearson Airport Station - 5 min drive
  • Terminal Link Terminal 3 Station - 5 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 6 min drive

Restaurants

  • Boston Pizza - 6 min walk
  • Montana's - 6 min walk
  • Ginko - 14 min walk
  • Airport Gate Cafe & Grill - 15 min walk
  • Sushi-Ya Japan - 16 min walk

About this property

Crowne Plaza Toronto Airport, an IHG Hotel

3.5-star Toronto hotel in Etobicoke, near Toronto Congress Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 528 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 22 per night; includes in/out privileges)
  • Extended parking on site (CAD 100 per week)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: CAD 21 for adults and CAD 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12000 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet, per stay
Welcoming dogs and cats only
Up to 30 lbs
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 21 for adults and CAD 11 for children (approximately)
  • Self parking fee: CAD 22 per night (in/out privileges)
  • Extended parking fee: CAD 100 per week
  • Pet fee: CAD 55 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 279 out of 949 reviews
5 - Excellent 29%
Rating 4 - Good. 287 out of 949 reviews
4 - Good 30%
Rating 3 - Okay. 175 out of 949 reviews
3 - Okay 18%
Rating 2 - Poor. 102 out of 949 reviews
2 - Poor 11%
Rating 1 - Terrible. 106 out of 949 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dump. Don’t stay here…. Dirty rooms/halls… place is over run.
Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We must have checked in during a hockey tournament as they were kids running around like it was a park on check in and every time we left the room. We booked for three people but there were no blankets in the room for the pull out couch. There was so much hair on the walls of the shower and on top of the drain. The bathroom had not been cleaned properly.
Stayed 1 night in Apr 2022

3/5 Okay

Business traveller
Liked: Property conditions & facilities
chair in room was dirty pool was dirty was told i could not order out that i had to get room service and the food took 1 1/2 hours to arrive and was soggy and cold - no microwave in room told they are our of shampoo and conditioner staff was polite the entire visit even tho it was sub par service and cleanliness
Stayed 2 nights in Apr 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really crowded. Unfortunately, no one helped with the luggages, but it’s okay. On the website, it said breakfast at 5:30am to 10:30am. So I purchased the breakfast tickets for 2 people. However, when I check-in, I was told that breakfast is from 6:30am to 10:30am. My flight was at 9am so I couldn’t make it to the breakfast. Hope they will update the time on the website so customers can arrange their schedule. The room was nice, very clean and quite. View was good. I will probably come back here some day.
Stayed 1 night in Apr 2022