Ratings based on 1,612 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Ottawa

Stunning building, exciting location

Posted 3-May-2016
Our favourite hotel in Toronto, even way back when it was a Holiday Inn. Now even more pleasing with Hilton panache. Step out the front door and the street is alive with lively people. The TIFF is one block over and two live theatres after that. It's energizing and kinda sexy. The "city side" view from our room featured a wild carnival of lights racing up and down the CN tower. A treat. Minor complaint: our bed was sway-backed and the pillows were joyless. Should mention that the parking garage requires surgical driving skill.
Comment from Hotel Management
4-May-2016 by Guest Relations Associate, Hotel Management
Hello! Thank you for taking the time to share your feedback! I am so happy to hear that you enjoyed the location of the hotel and the view from your room. I hope we can welcome you back again soon! Safe travels, Sarah D. Guest Relations Associate
5 out of 5
by A verified traveller from Milton,ON

Walking distance to downtown core and club area

Posted 26-Apr-2016
Great stay and great security at elevators to ensure no random people use the elevators at night to gain access . under ground parking that you can use for the full day after you check out. Rooms have great view.
Comment from Hotel Management
27-Apr-2016 by Guest Relations Associate, Hotel Management
Thank you for taking the time to provide such wonderful feedback regarding your recent stay. It sounds like you had an excellent stay. I am pleased you found our location to be very convenient to all the sights and attractions. Your recommendation is our biggest compliment. We look forward to welcoming you back to Hyatt Regency Toronto in the future! Brock S. - A Guest Relations Associate
4 out of 5
by A verified traveller

Posted 24-Apr-2016
Hotel is in a great location and I highly recommend staying at this hotel when you visit Toronto Canada.
4 out of 5
by A verified traveller

Posted 22-Apr-2016
It was a wonderful stay! The staff and services were terrific.
5 out of 5
by A verified traveller from Scotland

Central Hotel.

Posted 18-Apr-2016
Hotel staff couldn't have been more helpful. Location of hotel was excellent, view of the CN Tower from our room. Starbucks in the lobby was a bonus.
Comment from Hotel Management
19-Apr-2016 by Guest Relations Associate, Hotel Management
Good Afternoon! Thank you for taking the time to share feedback on your recent stay at Hyatt Regency Toronto. I am so pleased to hear about the wonderful service you received and how much you enjoyed our location. We look forward to welcoming you back on your next visit. Warm regards!
3 out of 5
by A verified traveller from nova

Great location

Posted 16-Apr-2016
Well situated in entertainment district, modern, friendly staff, and clean. Rooms are a little small and bed not as comfortable as we would expect. Free Wifi slow as molasses.
5 out of 5
by A verified traveller from England

Modern hotel excellently positioned

Posted 16-Apr-2016
Pros: The staff.
Cons: The room design is attractive but not the most practical.
Location: Very good location on the edge of downtown withn walkng distance of the CN Tower and the Aquarium.
On the edge of downtown Toronto within walkng distance of the CN Tower and the Aquarium. Newly refurbished. Very good food. Very comfortable beds in quiet rooms. Best hotel staff we've ever encountered: all unfailingly and genuinely friendly and helpful - nothing is too much trouble.
Comment from Hotel Management
18-Apr-2016 by Guest Relations Associate, Hotel Management
Hello! Thank you for taking the time to share your feedback! I am so happy to hear that you enjoyed the location of the hotel and the service from the staff. I hope we can welcome you back again soon! Safe travels, Sarah D. Guest Relations Associate
2 out of 5
by A verified traveller

Posted 14-Apr-2016
they advertise Pool on site they never had it working
5 out of 5
by A verified traveller

A lovely stay, great hotel, great staff!

Posted 12-Apr-2016
Pros: The central location and the helpful staff.
Cons: I would prefer if the rates could be increased and the breakfast was included.
Location: The theatres, cinema, CN tower, aquarium etc. Public tranmsport is good, although the Subway stop is some fifteen minutes walk away.
We only spent a week at the hotel. It was our first time in Canada. The staff made us feel really welcome. They were all very helpful, and gave us lots of assistance with every aspect of our stay in the country.
Comment from Hotel Management
14-Apr-2016 by Guest Relations Associate, Hotel Management
Thank you for choosing Hyatt Regency Toronto for your first trip to Canada. I am delighted to hear that you found our staff to be very friendly and helpful. Your recommendation is our biggest compliment. I hope we can welcome you back to our hotel the next time you travel to Toronto! Brock S. - A Guest Relations Associate
4 out of 5
by A verified traveller from calgary

Pretty good

Posted 11-Apr-2016
I enjoyed the hotel, it was close to everything. I don't recommend eating there tho, the prices were high. We walked down the street the second day and the 4 of us ate for 1/4 the price. The food was good still.