Ratings based on 1,814 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromLondon, ON

Great location, but needs updating.

Posted 10-Mar-2017
Great location. Rooms were clean but small and outdated.
3out of 5
by A verified traveller

Posted 7-Mar-2017
Pros: cleanliness
For a room of >$ 350/night, the room did not have a bathtub, and the hotel was too cheap to include breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York, NY

Right in the heart of the city. Perfect location.

Posted 1-Mar-2017
Pros: Friendly staff. Ideal location. All amenities including restaurant & gym.
Location: Great restaurants & theatres in walking distance.
Friendly, helpful staff. Staff took the time to share information on local tourist activities, restaurants & theatres.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 22-Feb-2017
Excelent location, great service and room. We would stay here again
4out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 12-Feb-2017
The person who checked me in sold me a business package for $20/day by claiming that prepaying for this package would basically save me on breakfast price which is normally around $28. When I checked out, I was presented with the bill of $35/day extra for the business package. The checkout person gave me a small break but I still feel I was lied to during check in. Other than that the stay was great.
5out of 5
Recommended
for Everyone
by A verified traveller fromBahamas

Everything expected of a Hyatt Hotel!

Posted 23-Jan-2017
Pros: The location is perfect!
Cons: If guest extend their stay they should be able to do pay the same rate and keep the same amenities, even if they do not book online with Expedia.
Location: Restaurants and shopping within walking distance
Love the location, love the staff, love the amenities! no complaints whatsoever!
4out of 5
Recommended
for Everyone
by A verified traveller fromOttawa

Affordable downtown hotel

Posted 21-Jan-2017
Pros: Location
Cons: Room furnishings
Location: Close to everything!
Great location. Easy walking distance to so many fabulous restaurants. Close to all amenities. A short 15 minute walk to the train station. Very friendly and efficient front desk staff. Very clean lobby. Starbucks right in the lobby was a plus. The room was spacious, although it needs to be updated, was clean and bright. I would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 15-Jan-2017
Cons: Indoor pool.
Close to lots of entertainment and dining. Only concern was construction noise across the street.
5out of 5
Recommended
for Everyone
by A verified traveller fromIndiana

Nice hotel close to everything you want downtown !

Posted 9-Jan-2017
Great Hotel with friendly staff. Roy at the bar was especially a great host !!
5out of 5
Recommended
for Everyone
by A verified traveller

Great location to everything we required !

Posted 3-Jan-2017
Fantastic buffet breakfast ! First time my wife and I stayed at the Hyatt Regency. It was yo our ecpectations.