Ratings based on 1,768 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

NOT WORTH MONEY

Posted 6-Dec-2016
For what it cost to stay here you think the rooms would be cleaner, have a bar fridge, and functional coffee maker. However Staff were very friendly
5out of 5
by A verified traveller fromtoronto

Great hotel

Posted 5-Dec-2016
Really enjoyed my stay! Will be back for sure. GgffghhhhhgfffghhjngcvvvbnbvcgbnnngccgbbbBbbbbbAaaaaaaaAaaaaAAAAAAAAAAAAAA
3out of 5
by A verified traveller

Great Location

Posted 5-Dec-2016
Hotel is centrally located and an easy walk to many different restaurants, shops, Nightlife. There is a Shoppers Drugmart right next door which is super convenient. Although clean, the room we had was extremely small and the mattress on the bed was so hard. My husband and I didn't sleep well and woke up with our backs really sore. Very disappointing especially for what we spent plus the $32 for overnight parking. This will likely be the last time staying here.
5out of 5
by A verified traveller

awesome front desk staff- great room

Posted 5-Dec-2016
great hotel- updated spacious rooms- clean and perfect location to the financial district & dining-
5out of 5
by A verified traveller

Posted 3-Dec-2016
Gorgeous room. Got upgraded to a king it was lovely.
4out of 5
by A verified traveller fromUS

Pricey but spacious.

Posted 2-Dec-2016
Pros: Location, design, amenities and the decor.
Cons: Rate was a bit higher than I expected or anticipated and perhaps for what I was there to receive.
Location: There are some exceptional restaurants along the street the hotel sits and it is within very easy walking distance to the Convention Center complex.
I had a last minute reservation to make and found myself traveling to Toronto during a very busy time for the city. Most rooms were taken, including all for the Convention I was to speak at. I trust the Hyatt brand and chose to pay a bit more for what they have left. The room was a great corner location on a high floor with a beautiful view. The staff was A+ bottom to top and accommodated all my needs. The hotel is in a great part of town for access to everything.
5out of 5
by A verified traveller fromUS

Thumbs up

Posted 23-Nov-2016
Modern, clean room. Friendly & helpful staff. Great location.
5out of 5
by A verified traveller fromboston

Very nice, modern, clean hotel with Great staff

Posted 21-Nov-2016
Loved it but did find the rooms a bit small for the money charged. Same for the fancy modern beautifully tiled shower that I, - a larger guy could barley fit into. Aside from that tho I can't say enough about the staff, cleanliness, convince and quality of the stay.
5out of 5
by A verified traveller frommontreal

Bien situé

Posted 19-Nov-2016
Très bien, près de tout, beaucoup de resto, boutiques, terrasses... distance de mar hé du bord de l'eau. Personnel très gentil
3out of 5
by A verified traveller fromk

Posted 17-Nov-2016
Room was not clean, night stand top was sticky. Room was cold and no warm air was coming through the heat vent. Turned up the heat to max 90 and still no warm air.