Ratings based on 1,688 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromCalgary

Excellent location for a wide range of activities

Posted 27-Aug-2016
Pros: Location
Cons: Better information on the website for access by car.
Location: CN Tower, Baseball and Hokey arenas, TIFF venues, wide range of restaurants and museums.
The hotel location is close to many sites and restaurants and public transport is right in front of the door. The only problem is access by car. We had to drive around three times for 40 mn to finally access the parking on the side street. The hotel is extremely well located to walk to the CN tower, the City Hall, the Parliament and many sport facilities and museums.
5out of 5
by A verified traveller

Posted 27-Aug-2016
Cleanliness of the hotel, location and friendly helpful front desk
5out of 5
by A verified traveller

Posted 27-Aug-2016
I had a one night stay at the Hyatt Regency. It was a great hotel in the heart of Toronto. I will stay there again.
5out of 5
by A verified traveller

Posted 27-Aug-2016
Beautiful hotel....close to Rogers Centre, CN tower, many other attractions. Within walking distance to everything we did. Friendly staff, very helpful....will definitely stay there again!
5out of 5
by A verified traveller

Wedding Trip

Posted 26-Aug-2016
Pros: Hotel has nice bars, great buffet breakfast great value for money
Cons: Ensure that clean bedding has no stains, we had a stain on the duvet on the bed which was not used
Location: Good location
Hotel located right in the heart of the city, everything is close by
5out of 5
by A verified traveller

Trip away from the kids. Lol.

Posted 25-Aug-2016
Had a great stay. Staff were accommodating, helpful and friendly.
Comment from Hotel Management
25-Aug-2016 by Guest Relations Associate, Hotel Management
Dear Guest, It's great to hear the efforts made by our staff during your stay made it exceptional. I hope you enjoyed your time away from the kiddos. Sincerely, Paul R. - Guest Relations Associate
1out of 5
by A verified traveller fromNYC. NY, USA

Black long hair among towells,coffe machine a mess

Posted 24-Aug-2016
Pros: Elevator
Cons: Check-in staff need more training.
Location: Location is good. Near to CN Tower.
I dont like the check-in stuff, the are not nice. This hotel is over rated . The coffee machine was a mess, black long hair among towells (my wife is blonde), the room is small. You can see the wall construction material behind the TV. All of this for 240$ per night
5out of 5
by A verified traveller fromNJ

Toronto Visit

Posted 23-Aug-2016
Pros: The location to all the attractions. You are also close to the subway that could take you to other attractions.
The hotel is very close to attractions. It has a great location in the city. You are walking distance to the CN Tower and the aquarium. You are also near many restaurants. The rooms aren't the biggest, but the staff is very accommodating.
Comment from Hotel Management
25-Aug-2016 by Guest Relations Associate, Hotel Management
Dear Lauren, Thank you for your review. I am glad that you found our location to be close to local attractions such as the CN Tower & Aquarium. I hope you will join us again. Regards, Paul R. - Guest Relations Associate
4out of 5
by A verified traveller fromVancouver, BC

Close to where I needed to be

Posted 15-Aug-2016
Clean and close to where I needed to be. Walking distance to restaurants
4out of 5
by A verified traveller fromThunder Bay

Nice hotel. Close to restaurants and entertainment

Posted 13-Aug-2016
Easy checkin and checkout. Very quiet. Room was small but comfortable.