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Reviews

3.9 / 5Good
1,268 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Syracuse Stage
    3 min walk
  • Popular Location
    SUNY Upstate Medical University
    9 min walk
  • Restaurant
    Redfield's Restaurant
    1 min walk
  • Restaurant
    Strong Hearts
    1 min walk
  • Airport
    Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details

About this area

Syracuse

Located in Syracuse, Crowne Plaza Syracuse is in the city centre and near the airport. The area's natural beauty can be seen at Thorndon Park and Burnet Park, while Landmark Theatre and Community Folk Art Center are cultural highlights. Check out an event or a game at Carrier Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed.

Popular Location

What's nearby

  • Syracuse Stage - 3 min walk
  • SUNY Upstate Medical University - 9 min walk
  • Onondaga County War Memorial - 9 min walk
  • OnCenter Complex - 10 min walk
  • Crouse Hospital - 13 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 13 min drive

Restaurants

  • Redfield's Restaurant - 1 min walk
  • Strong Hearts - 1 min walk
  • XO Taco - 2 min walk
  • BBQ House - 3 min walk
  • Phoebe's - 4 min walk

About this property

Crowne Plaza Syracuse

3.5-star Syracuse hotel in Downtown Syracuse, walk to SUNY Upstate Medical University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space. All 277 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find premium bedding, rainfall showerheads and coffee/tea makers.
Crowne Plaza Syracuse offers 277 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.
This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 15.00 per day
Free return airport shuttle from 4:30 AM to 11:30 PM

Food and drink

Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: USD 8-15 per person
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Wedding services

Languages spoken

English

Business services

Business centre
Computer station
Meeting rooms
Conference space (12500 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower/bathtub combination

Entertainment

TV channels
flat-screen TV
pay films
premium channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Airport shuttle service is available from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
5 - Excellent
459
4 - Good
461
3 - Okay
211
2 - Mediocre
92
1 - Poor
45
4.2
Cleanliness
4.1
Service and Staff
3.9
Amenities
4.0
Property condition

2/5

  • Disliked: Staff & service, amenities

I was told breakfast would be included but they just gave a $10 voucher per person which was not enough. They said I should've booked directly with them to see that instead of booking through expedia. They even said their buffett is $15 but they do not have it some mornings and instead give vouchers to order off the menu but their voucher wss just $10. So for 2 people they only gave a $20 voucher. I ended up spending additional $10 for breakfast. It was very deceptive.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's decent, clean and convenient to campus. Free parking would be nice for hotel guests

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very short walk to Upstate medical. I arrived very late after a delayed flight and I was given a complimentary breakfast.

Stayed 2 nights in Feb. 2020

1/5

  • Disliked: Cleanliness, property conditions & facilities

Soiled bed linens. Bugs. Dirty shower. Broken chain lock on door.

Stayed 1 night in Jan. 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Overall the hotel was clean. The TV would intermittently stop working, the bathroom drain was clogged, and the thermostat on the wall was not functioning.

Stayed 1 night in Jan. 2020

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