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Four Points by Sheraton Sandakan

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
820 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Sandakan Harbour Mall
    2 min walk
  • Popular Location
    Sandakan Heritage Trail
    3 min walk
  • Popular Location
    Lankayan island
    4 min walk
  • Airport
    Sandakan (SDK)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 1 King Bed, View (Sunrise View)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, View (Sunset View)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Premium Room, 2 Queen Beds, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Junior Suite, 1 Bedroom, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Premium Suite, 1 Bedroom, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom (Ambassador Suite)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Presidential Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 3
    More details

About this area

Sandakan

Four Points by Sheraton Sandakan is located on the waterfront and in a walkable area with good airport proximity. Agnes Keith House and Saint Michael's and All Angels Church are local landmarks, and the area's natural beauty can be seen at Bukit Buli Sim Sim and Sandakan Rainforest Park. Our guests appreciate the hotel's location for the sightseeing.

4.9/5 guest location rating

Guests like it for

  • Walkable (181 reviews)
  • Safe (142 reviews)
  • Quiet (137 reviews)

What's nearby

  • Popular Location
    Sandakan Harbour Mall - 2 min walk
  • Popular Location
    Sandakan Heritage Trail - 3 min walk
  • Popular Location
    Lankayan island - 4 min walk
  • Popular Location
    Agnes Keith House - 15 min walk
  • Popular Location
    Japanese Cemetery - 20 min walk

Getting around

  • Sandakan (SDK) - 14 min drive

Restaurants

  • Where to eat
  • The Eatery – Poolside restaurant offering local and international cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.
  • Wrapped Cafe – Ocean-view delicatessen.
  • The Lobby Lounge – Ocean-view café with a bar.
  • The Best Brew – Ocean-view restaurant with a bar.

About this property

Four Points by Sheraton Sandakan

Central hotel connected to a shopping centre in Sandakan with 2 restaurants
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 299 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, fridges and minibars.
Four Points by Sheraton Sandakan offers 299 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Sandakan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Guests are required to present a passport or identification card during check-in for registration purposes. Contact information can be found on the reservation confirmation received after booking.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Fees

 
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

This property requires a mandatory tourism tax of MYR 10 per room, per night to be paid at check-out for all foreign guests. This tax is not applicable for Malaysian and permanent residents residing in Malaysia. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 54 per person (approximately)
  • Airport shuttle fee: MYR 27 per person (one way)
  • Self-parking fee: MYR 3 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 3 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 54 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (180 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Where to eat

4.4

Excellent

5 - Excellent
428
4 - Good
331
3 - Okay
45
2 - Mediocre
10
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The environment is conducive and the swimming pool is great. The staff service during my friend's wedding, however, was less than pleasing. There is inadequate staff to refill drinks and bringing the required cocktails. Staff training is a must.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You just can stay at your room while enjoying the sunrise & sunset...it’s all that i want 👍

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All is good

Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great position and views were amazing. Staff were friendly and helpful. Great breakfast. Awful Wi-Fi

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Good location and breakfast. Staff helpful. Seemee to be a lot of noise whilst sleeping from maintainence etc

Stayed 2 nights in Oct. 2019

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