2/5 Poor
Jonathan
Travelled with family
Aug 1, 2022
This property was disappointing to say the least , food was all bland and offered little variety. The availability of options to eat at certain times like 12 noon are just a poolside bar . The “VIP” access given is a coupon to an “exclusive members only” bar and restaurant that only timeshare owners are allowed , it was the only place that the property had that the food options were decent . In my room in two different occasions found bed bugs , and this is the master ocean suite not just any room ,so I can’t imagine how a club room might be . The orange towels they give left stains on our clothes . Overall the staff meant well and offered helped when asked , but they at times looks severely understaffed and that’s what to me makes the resort a bad experience. I do not recommend this resort to anyone that value their money and most importantly their vacation time. I will not be returning to this property and not be recommending to anyone .
Stayed 5 nights in Jul 2022