Get an overview of this hotelOn Mexico's Banderas Bay, beach and water park

Along a sandy beach

Located next to the Marina Pier and 2.5 miles from downtown Puerto Vallarta, this Banderas Bay resort is surrounded by lush tropical vegetation and features 3 outdoor pools and a sandy beach.

All-Inclusive resort

Food and beverages at Crown Paradise Club restaurants, snack spots, and bars; use of the water park with 9 slides; windsurfing and boogie-boarding; and nightly live entertainment are included in the room rate.

Balconies or patios

Air-conditioned guestrooms have private furnished balconies or patios, with views of the gardens or pool. Crown Paradise Club rooms offer marble bathrooms, cable LED TV, in-room safes, and coffee/tea makers.

Renovations & Closures

The following facilities will be closed from 18 October 2015 to 23 October 2015 (dates subject to change):
  • Water park

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball


  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children ages 12 years old and younger


  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Hotel Amenities

This beachfront resort is located on Banderas Bay, 2.5 miles (4 kilometers) from Puerto Vallarta's downtown and 2 miles (3 kilometers) from the international airport. Besides 3 outdoor pools, guests can windsurf, sail, and kayak in the sparkling waters of the bay. Children ages 4–12 gather at the Kids Paradise Club to make new friends and enjoy games and contests as well as the water park, where they can scramble over a pirate ship and splash down 9 slides.

In addition to a buffet restaurant, guests can dine at 3 à la carte dinner restaurants, snack along the beach, and sip cooling drinks at one of 5 bars.

The resort also offers a fitness center, 2 clay tennis courts, and Body Boutique Spa (surcharge). Room service is available for a fee.

  • On private beach 
  • Poolside bar 
  • Children's pool 
  • Spa treatment room(s) 
  • Spa tub 
  • Supervised childcare/activities (free) 
  • Nightclub 
  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 253 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Children's club 
  • Gift shops or newsstand 
  • Shopping on site 
  • Babysitting or childcare 
  • Arcade/game room 
  • Tennis on site 
  • Number of bars/lounges - 5 
  • Wedding services 
  • Free breakfast 
  • Elevator/lift 
  • Number of outdoor pools - 3 
  • Laundry facilities 
  • Business center 
  • Full-service spa 
  • ATM/banking 
  • Beach bar 
  • Free self parking 
  • Number of restaurants - 4 
  • Spa services on site 
  • Swim-up bar 
  • Health club 
  • Waterslide 
  • Water park 
  • Pool umbrellas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • WiFi (surcharge) 
  • Garden 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare  
  • Arcade/game room  
  • Playground on site  

Room Amenities

  • Room service (24 hours) 
  • Climate control 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Rainfall showerhead 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • Cribs/infant beds available 
  • WiFi (surcharge) 
  • iPod docking station 
  • LED TV 

Where to Eat

La Palapa - Sea-view restaurant offering international cuisine for breakfast, lunch, and dinner.

Fujiyama - Teppanyaki and sushi bar for dinner only. Air-conditioned restaurant with a casual atmosphere. Children are welcome. Dress code: No shorts, no sandals for men.

La Piazza - Formal restaurant with sea view. Italian cuisine; open for dinner only. Reservations required. Dress code: no shorts, no sandals for men. Children are welcome.

Sans Souçis - Gourmet international restaurant. Dinner only. Reservations required. Dress code: casual elegant; no shorts, no sandals for men. Children 8 years and older are welcome.

Snack Tutuch - Beachside snacks with seating area. Pizzas, hamburgers, hot-dogs, nachos, barbequed ribs, and chicken wings.

Club Nitro - Adults-only disco. Drinks are complimentary until 2 AM but incur surcharges from 2 AM until closing.

Lobby Bar - Open from late morning until late night.

Pool Bar - Open from late morning until the dinner period.

Tiki Bar - Beach bar under a palapa shade. Open from early morning until midnight.


Nightly stage shows are performed at the on-site Club Nitro Discotheque. Guests can enjoy a variety of performances, from magic, tropical, or broadway-type shows to musicals, fantasy, or crowntastic ones.

Nearby Things to Do

This beachfront resort features 3 outdoor pools.

Activities and entertainment include beach volleyball, water polo, aqua aerobics, tennis, yoga, Pilates, spinning classes, and disco dancing for both kids and adults each evening.

Staff can help arrange boating and fishing excursions from Marina Pier, next to the hotel, and from Marina Vallarta, five kilometers (three miles) away. Golfers can play the 18-hole course at Marina Vallarta Golf Course, five kilometers (three miles) from the hotel. Surcharges apply to all off-site activities and excursions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Aerobics on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Playground on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

  • Reflexology 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 174 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 174 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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