See all properties
Save

Hotel Elephant Bay

3.0 star property
Comfortable hotel with full-service spa and rooftop terrace

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Elephant Bay

Outdoor pool, sun loungers
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Restaurant
Superior Single Room, River View | Bathroom
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Pinnalandawatta, Rambukkana, 70130
  • Popular LocationPinnawala Elephant Orphanage3 min walk
  • Popular LocationPinnawala Zoo9 min walk
  • Popular LocationNew Paradise Spice & Herbal Garden16 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Single Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Single Room, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for King Room, Elephant Bath view

Premium bedding, in-room safe, desk, iron/ironing board

King Room, Elephant Bath view

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Garden View

Economy Double Room, 1 Double Bed, Garden View

Economy Double Room, 1 Double Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Elephant Bath View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Elephant Bath View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Family Room, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • 2992 sq ft
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, Mountain View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Separate bathtub and shower
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Near Pinnawala Zoo

Basic Double or Twin Room, Mountain View | Mountain view

Hotel Elephant Lobby

Rambukkana
All-inclusive
Pet-friendly
Parking included
Free WiFi
8.0 out of 10, Very good, (4)
Hotel Elephant Lobby

About the area

Pinnawala

Hotel Elephant Bay is located in Pinnawala. Suriyakantha Centre d'Art et de Culture and Ceylon Tea Museum are cultural highlights, and some of the area's landmarks include Gadaladeniya Temple and Lankatilaka Vihara. Traveling with kids? Consider Pinnawala Zoo, or check out an event or a game at Asgiriya Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Pinnawala travel guideOpens in a new window

What's nearby

  • Pinnawala Elephant Orphanage - 3 min walk
  • Pinnawala Zoo - 9 min walk
  • New Paradise Spice & Herbal Garden - 16 min drive
  • Kadugannawa Tea Factory & Sales Center - 27 min drive
  • Temple of the Tooth - 48 min drive

Getting around

  • Kandy Railway Station - 43 min drive
  • Bandaranaike Intl. Airport (CMB) - 142 min drive

Restaurants

  • Ambasewana Hotel - 13 min drive
  • Pizza Hut - 14 min drive
  • Champa Bakers & Restaurant - 12 min drive
  • Eat More - 18 min drive
  • Eppco Mini Mart - 21 min drive

About this property

Hotel Elephant Bay

Family-friendly hotel
Take advantage of a free daily manager's reception, a rooftop terrace, and a garden at Hotel Elephant Bay. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a banquet hall
Room features
All guestrooms at Hotel Elephant Bay boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Elephant Bay Pinnawala
Elephant Bay Pinnawala
Hotel Elephant Bay Hotel
Hotel Elephant Bay Rambukkana
Hotel Elephant Bay Hotel Rambukkana
Hotel Elephant Bay Rambukkana
Elephant Bay Rambukkana
Hotel Hotel Elephant Bay Rambukkana
Rambukkana Hotel Elephant Bay Hotel
Hotel Hotel Elephant Bay
Elephant Bay

Frequently asked questions

Does Hotel Elephant Bay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elephant Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elephant Bay?

Self parking is free at this property.

What time is check-in at Hotel Elephant Bay?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Elephant Bay?

Check-out is at noon.

Does Hotel Elephant Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is Hotel Elephant Bay located?

Located in Pinnawala, this family-friendly hotel is 0.5 mi (0.7 km) from Pinnawala Zoo, and within 9 mi (15 km) of New Paradise Spice & Herbal Garden and Alagalla Mountain. Wewaladeniya King's Temple and Uthuwankanda Church are also within 9 mi (15 km).

Hotel Elephant Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 18 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

ASKIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Eloïse, Caen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad experience
Got the wrong room and only noticed it a couple of hours after we arrived. We paid for the elephant bath view and we were literally on the opposite side. We went to tell the receptionist after dinner and they didn't do anything. We had to go back at the reception the following morning and had to argue with the restaurant manager (it seems) because the actual manager was nowhere to be found. We paid for a deluxe room with ELEPHANT BATH VIEW and we got the river view. The whole point that we booked this room was to see the elephants. Anyway, after a LONG TIME arguing with them, they did decide to give us a little discount but that was not enough for us. The room had stains on towels and sheets. The bathroom was not cleaned (sink had bugs and the shower had 2 spiders in it and we found a cockroach !!!). The food is not good, tasted frozen (had the cheeseburger). Also had the carbonara, it smelled really weird and the chef put chicken that had been boiled ?? (The waiter told us that because we complained about it) The food is expensive for what you get. 250 rupees for a bottle of water !!! Breakfast was included and well I'm glad because there was almost nothing on the tables. There were brioche buns etc not good at all, were definitely frozen. Plus the tv was not working, we had to ask them to come and fix it. Overall a bad experience. Go somewhere else !!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Unsure about how I feel... we had an incredible view from the balcony and it was incredibly exciting when the elephants first appeared in the river about 100 yards away. The excitement disappeared a bit as the “handlers” brought the elephants closer and we realized they had chains on their necks and were eventually chained to the ground to stay in place so that the tourists were free to gawk and take photos.
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Elephants save the day.. and the stay!
The Elephant experience (seeing them bathed and up close) was A++. The hotel is fine and the service is good. Food was just OK. Particularly at night, it is a beautiful facility - outdoors with the lighting in the pool area and the sound of the river rushing by. Unfortunately, the place next door had loud thumping trance club music blaring from about noon until 2AM on the one day/night we were there. It really almost ruined what should have been a more peaceful stay. They said it was just that one time (local holiday or something). Everyone was complaining and management definitely got the message. I would ask about it before I book again. But the Elephants!! The animals were so captivating that I found myself able to tune out the hideous music most of the time.
Stayed 1 night in Jan 2019

8/10 Good

Sharr

Liked: Staff & service
Disliked: Property conditions & facilities
Good view but run down.
Good area to view the elephants but could do with some TLC. Very dusty and seemed like it has been let go. River was in flood so elephants could not go to the river while we were there. Check on river heights before you book.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing about the hotel is that the view is beautiful. The room was very poor in all it’s aspects. The property needs refurbishment especially the rooms.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

SHAH

Liked: Cleanliness, staff & service
Great place to watch elephants.
It was very good location and it’s unique experience watching parade of almost 50 elephants and then bathing and doing lots of mischief in the river for two hours. Negative side of the stay - breakfast was very poor. Shower pressure in the bathroom was absolutely poor. Overall I will say that if you are nature lover then you will definitely enjoy this place.
Stayed 2 nights in Nov 2018

8/10 Good

STEPHEN

Liked: Cleanliness, room comfort
Good position But ..
Well positioned hotel, nice room but, As documented elsewhere you can not even go to the hotel before 4pm, The entrance lane is guarded and they will not let you past.This is a blatant tactic to force you to visit the elephant orphanage which is very very expensive.There is little else to do locally whilst you wait. Check in was very slow.The So called honeymoon suite was nothing special.The food was poor, the waiter spoke no English, even basic menu items. The most annoying was the on-site restaurant music, well thumping resonating bass line which started at 7am and could be heard through the hotel, Why ?? Once the elephants come to the river it is a great view from the hotel but overall I feel they could do much much better with what should be a fabulous property.
Stayed 1 night in Oct 2018