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Sonder at The Promenade

Photo gallery for Sonder at The Promenade

Superior Studio, Balcony, City View | Individually decorated, individually furnished, desk, laptop workspace
Superior Studio, Balcony, City View | Balcony
Classic Studio, Terrace | Balcony
Superior Studio, Balcony | Living room | 40-inch flat-screen TV with digital channels, TV
Individually decorated, individually furnished, desk, laptop workspace

Overview of Sonder at The Promenade

Sonder at The Promenade

3.5 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
Map
1016 Canal Street, New Orleans, LA, 70112

Explore the area

  • Popular LocationBourbon Street3 min walk
  • Popular LocationHarrah's New Orleans Casino13 min walk
  • Popular LocationCaesars Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

Sonder at The Promenade is located in New Orleans Central Business District, a neighborhood in New Orleans. Bourbon Street and Saenger Theatre are local landmarks, and some of the area's activities can be experienced at Port of New Orleans and Steamboat Natchez Dock. New Orleans Jazz Museum and Audubon Insectarium are also worth visiting.

What's nearby

  • Bourbon Street - 3 min walk
  • Louis Armstrong Park - 10 min walk
  • Harrah's New Orleans Casino - 13 min walk
  • Caesars Superdome - 13 min walk
  • Saint Louis Cathedral - 15 min walk

Getting around

  • Canal at North Rampart Tram Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Domenica - 3 min walk
  • Red Fish Grill - 4 min walk
  • Gallier's - 4 min walk
  • Starbucks - 5 min walk
  • Olde Nola Cookery - 5 min walk

About this property

Sonder at The Promenade

3.5-star New Orleans aparthotel in New Orleans Central Business District, walk to Canal Street
Concierge services, laundry facilities, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a dining area and a sitting area.
Sonder at The Promenade offers 47 air-conditioned accommodations with coffee/tea makers and designer toiletries. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with digital channels.

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board

General

  • 47 rooms
  • Individual decor
  • Individual furnishings

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sonder at The Promenade Aparthotel
Sonder at The Promenade New Orleans
Sonder at The Promenade Aparthotel New Orleans

Frequently asked questions

Is Sonder at The Promenade pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sonder at The Promenade?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Sonder at The Promenade on Feb 15, 2023 start from CA $178.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sonder at The Promenade?

This property doesn't offer parking.

What time is check-in at Sonder at The Promenade?

Check-in is from 4:00 PM - midnight.

What time is check-out at Sonder at The Promenade?

Check-out is at 11:00 AM.

Where is Sonder at The Promenade located?

Located in New Orleans Central Business District, this aparthotel is steps from Joy Theater and Canal Street. Bourbon Street and Harrah's New Orleans Casino are also within 15 minutes. Canal at North Rampart Tram Stop and Canal at South Rampart Tram Stop are within a 2-minute walk.

Can I cancel my reservation for free at Sonder at The Promenade and receive a full refund?

Yes, Sonder at The Promenade offers free cancellation on select room rates, because flexibility matters! Please refer to Sonder at The Promenade cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 163 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 36 out of 163 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 14 out of 163 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 14 out of 163 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 16 out of 163 reviews" "
" "2 - Terrible 10%

8.9/10

Cleanliness

8.1/10

Amenities

8.5/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Liked: Property conditions & facilities
Great location and great overall value. I’m a neat freak and I vacuum my hard floors twice a week…my only grape was the floor felt pretty dirty. There was a bunch of hair and debris Stuck to my socks when I would walk around the apartment. We had a studio for our stay. Seems like they don’t run the vacuum in there but other than that everything was great, clean and it was cozy quiet and safe.

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, amenities
Keypad would not work to enter building and no one works onsite. Sheets were dirty and it was $70 for clean ones.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice large space. Located in a noisy area so loud all night on weekends. Very insufficient storage space for early arrival or late departure.

8/10 Good

Lizzete

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall, it wasn’t a bad stay. It’s two blocks from Bourbon so it’s super convenient. However, it is pretty sketchy in the area at all times. I would’ve appreciated more cameras throughout the building like the hall and elevators considering there’s not someone physically present or security for the building. Other than that, the room was clean and accessible. You get what you pay for, but probably wouldn’t stay again just based on lack of security.
Stayed 3 nights in Nov 2022

10/10 Excellent

B.G.

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Most everything we wanted or needed was within walking distance. We were very pleased with our stay. Our only issue was the keypad to enter the building, it was a little tricky to maneuver. Other than that it was a great spot. Will definitely stay again. We highly recommend this space.
Stayed 4 nights in Nov 2022

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
It was nice having a full sized fridge and stove. I liked the location proximity to things while being in a quiet area.

2/10 Terrible

LaTanya

Disliked: Amenities, property conditions & facilities
I didn't like that the one elevator stop working..I had to climb 4 flight of stairs to get to my room.. no bellmen assistance..no front desk..third world country customer service. This property is a scam, Don't do it.Location is not even worth it the stay

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was very close to everything that we needed. Bourbon street was literally a 4-5 minute walk. I needed to do a little sneaker shopping and footlocker and other stores were all walking distance. Also we caught the trolley a few times and the trolley stop was only a block away from the property. We plan on coming back to NOLA in the spring and we will definitely be staying here again.

10/10 Excellent

Sonya

Stayed 3 nights in Feb 2022

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was amazing, clean, and spacious. 10 minute walk to bourbon street. Excellent stay!
Stayed 4 nights in Oct 2022