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Sonder at The Promenade

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Superior Studio, Balcony, City View | Balcony
Classic Studio, Terrace | Balcony
Superior Studio, Balcony | Living room | 40-inch flat-screen TV with digital channels, TV
Individually furnished, laptop workspace, iron/ironing board

Overview of Sonder at The Promenade

Sonder at The Promenade

3.5 star property

4.0/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
Map
1016 Canal Street, New Orleans, LA, 70112

Explore the area

  • Popular LocationBourbon Street3 min walk
  • Popular LocationHarrah's New Orleans Casino12 min walk
  • Popular LocationCaesars Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

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Superior Studio, Balcony

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Bedroom

  • 365 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio

  • 333 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, Balcony

  • 363 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, Terrace

  • 289 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio, Balcony, City View

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

About this area

New Orleans

Sonder at The Promenade is located in New Orleans Central Business District, a neighborhood in New Orleans. Bourbon Street and Saenger Theatre are local landmarks, and some of the area's activities can be experienced at Port of New Orleans and Steamboat Natchez Dock. Audubon Insectarium and Audubon Aquarium of the Americas are also worth visiting.

What's nearby

  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 14 min walk
  • Saint Louis Cathedral - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Domenica - 3 min walk
  • Red Fish Grill - 4 min walk
  • Gallier's - 4 min walk
  • Starbucks - 5 min walk
  • Olde Nola Cookery - 5 min walk

About this property

Sonder at The Promenade

3.5-star New Orleans aparthotel in New Orleans Central Business District, walk to Canal Street
Concierge services, laundry facilities, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Sonder at The Promenade offers 47 air-conditioned accommodations with coffee/tea makers and designer toiletries. These individually furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with digital channels.

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cleaning supplies
  • Paper towels
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bathrooms

  • Bathtub or shower
  • Shampoo
  • Toilet paper
  • Soap
  • Hair dryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 40-inch flat-screen TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board

General

  • 47 rooms
  • Individually furnished

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Policies

Check-in

67% of travellers were happy with check-in
Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sonder at The Promenade Aparthotel
Sonder at The Promenade New Orleans
Sonder at The Promenade Aparthotel New Orleans

Frequently asked questions

Is Sonder at The Promenade pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder at The Promenade?

This property doesn't offer parking.

What time is check-in at Sonder at The Promenade?

Check-in is from 4:00 PM - midnight.

What time is check-out at Sonder at The Promenade?

Check-out is at 11:00 AM.

Where is Sonder at The Promenade located?

Located in New Orleans Central Business District, this aparthotel is steps from Saenger Theatre and Canal Street. Bourbon Street and Caesars Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 17 minutes by foot.

Can I cancel my reservation for free at Sonder at The Promenade and receive a full refund?

Yes, Sonder at The Promenade offers free cancellation on select room rates, because flexibility matters! Please refer to Sonder at The Promenade cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 68 out of 128 reviews
5 - Excellent 53%
Rating 4 - Good. 25 out of 128 reviews
4 - Good 20%
Rating 3 - Okay. 12 out of 128 reviews
3 - Okay 9%
Rating 2 - Poor. 10 out of 128 reviews
2 - Poor 8%
Rating 1 - Terrible. 13 out of 128 reviews
1 - Terrible 10%

4.5/5

Cleanliness

4.1/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Brian, Hoboken
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like the other reviews state, the street noise is the only negative factor. Kids on dirt bikes & booming stereos until 4 am every night. There is a white noise machine provided. If you are going to NO to party with the boys, this is the place. Location and place itself are fantastic!
Stayed 5 nights in Sep 2022

5/5 Excellent

Steven
Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location within walking distance of Bourbon street and main attractions. Top notch all around
Stayed 7 nights in Aug 2022

5/5 Excellent

Bailey
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, good communication with staff. Would stay again.
Stayed 3 nights in Aug 2022

5/5 Excellent

Marina
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place ! Clean and easy check in and check out.
Stayed 3 nights in Jul 2022