Sonder at The Promenade

Photo gallery for Sonder at The Promenade

Primary image
40-inch flat-screen TV with digital channels, TV
Individually furnished, laptop workspace, iron/ironing board

Overview of Sonder at The Promenade

Sonder at The Promenade

3.5 star property

3.8/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
1016 Canal Street, New Orleans, LA, 70112

Explore the area

  • Popular LocationBourbon Street3 min walk
  • Popular LocationHarrah's New Orleans Casino12 min walk
  • Popular LocationLouis Armstrong Park12 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

Superior Studio, Balcony

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Bedroom

  • 365 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio

  • 333 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, Balcony

  • 363 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, Terrace

  • 289 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio, Balcony, City View

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

About this area

New Orleans

Sonder at The Promenade is located in New Orleans Central Business District, a neighborhood in New Orleans. The area's natural beauty can be seen at Jackson Square and Mississippi River, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

What's nearby

  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Louis Armstrong Park - 12 min walk
  • Caesars Superdome - 14 min walk
  • Saint Louis Cathedral - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive


  • Domenica - 3 min walk
  • Red Fish Grill - 4 min walk
  • Olde Nola Cookery - 5 min walk
  • Olde N'awlins Cookery - 5 min walk
  • Galatoire's - 5 min walk

About this property

Sonder at The Promenade

3.5-star New Orleans aparthotel in New Orleans Central Business District, walk to Canal Street
Concierge services, laundry facilities, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Sonder at The Promenade offers 47 air-conditioned accommodations with coffee/tea makers and designer toiletries. These individually furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed


  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster
  • Paper towels
  • Cleaning supplies


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Shampoo

Living spaces

  • Sitting area


  • 40-inch flat-screen TV with digital service


  • Laundry facilities

Work spaces

  • Laptop workspace


  • Air conditioning
  • Heating


  • Service animals only (pets not allowed)


  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board


  • 47 rooms
  • Individually furnished

Similar properties

See similar properties



Check-in from 4:00 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sonder at The Promenade Aparthotel
Sonder at The Promenade New Orleans
Sonder at The Promenade Aparthotel New Orleans

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 27 out of 59 reviews
5 - Excellent 46%
Rating 4 - Good. 14 out of 59 reviews
4 - Good 24%
Rating 3 - Okay. 6 out of 59 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 59 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 59 reviews
1 - Terrible 15%






Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Everything was clean. Easy check in and check out. Fast responses to all our requests.
Stayed 3 nights in May 2022

1/5 Terrible

Disliked: Amenities
Worst experience
Stayed 3 nights in May 2022

2/5 Poor

Travelled with family, Business traveller
Liked: Amenities
Washing machine didn't work and continually beeped, some bugs as well. Fan and air conditioner were hard to figure out.
Stayed 4 nights in May 2022

4/5 Good

Business traveller
Liked: Amenities, property conditions & facilities
I liked the room, comfy bed, Roku TV, luxurious bathroom, and kitchen. I did not like the fact that I could not adjust the AC above 66F. I had to turn it on and off every hour.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Apartment was beautiful but the tv does not have cable (you’ll have to use your streaming service from your phone if your lucky enough to have access), the air conditioning filters needed to be cleaned & changed according to the unit which was not blowing extremely cold air & one of the bathroom cabinets door would not close, and the facility could use a lobby. Other than that the apartment itself is nicely decorated & clean and in close proximity to all things New Orleans.
Stayed 2 nights in May 2022