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Mandarin Oriental, Miami

Photo gallery for Mandarin Oriental, Miami

Exterior
Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Mandarin Oriental, Miami

Mandarin Oriental, Miami

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
500 Brickell Key Dr, Miami, FL, 33131

Explore the area

  • Popular LocationBrickell City Centre11 min walk
  • Popular LocationBayfront Park8 min drive
  • Popular LocationBayside Marketplace10 min drive
  • AirportMiami, FL (MIA-Miami Intl.)23 min drive

Room options

About this area

Miami

Mandarin Oriental, Miami is located in Downtown Miami, a neighborhood in Miami, and is in the entertainment district and on the waterfront. Travelers who have shopping on the agenda can visit Lincoln Road Mall and Miracle Mile, while those looking for another kind of activity may want to check out PortMiami. Check out an event or a game at FTX Arena, and consider making time for Vizcaya Museum and Gardens, a top attraction not to be missed. Discover the area's water adventures with kayaking, water skiing, and parasailing nearby, or enjoy the great outdoors with ecotours.
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Map

What's nearby

  • Brickell City Centre - 11 min walk
  • Brickell Ave Bridge - 13 min walk
  • James L. Knight Center - 17 min walk
  • Bayfront Park - 8 min drive
  • Bayside Marketplace - 10 min drive

Getting around

  • Eighth Street Metromover Station - 11 min walk
  • Hialeah Market Station - 13 min drive
  • Miami Intl. Airport (MIA) - 22 min drive

Restaurants

  • NAOE - 4 min walk
  • La Mar by Gaston Acurio - 4 min walk
  • Truluck's Ocean's Finest Seafood and Crab - 8 min walk
  • Atelier Monnier Brickell - 11 min walk
  • B Bistro + Bakery - 11 min walk

About this property

Mandarin Oriental, Miami

5-star luxury hotel near PortMiami
Located close to James L. Knight Center and FTX Arena, Mandarin Oriental, Miami provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the Pilates at this hotel. Treat yourself to a deep-tissue massage, a body treatment, or a manicure/pedicure at Mandarin Oriental Spa, the onsite spa. The onsite Peruvian cuisine restaurant, La Mar by Gaston Acurio, features ocean views and brunch. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In-room WiFi (surcharge) is available to all guests, along with 4 bars and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and a gift shop
  • ATM/banking services, massage treatment rooms, and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 326 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 50-inch LCD TVs with premium channels
  • Balconies, free infant beds, and daily housekeeping

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

  • Secured, covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 33 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Mar by Gaston Acurio
  • MO Bar + Lounge
  • Oasis Pool Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On the bay
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 50-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Pool
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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
1 per room (up to 30 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mandarin Oriental Miami Hotel
Mandarin Oriental Hotel Miami
Mandarin Oriental Miami
Miami Mandarin Oriental
Mandarin Miami
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental
Mandarin Miami
Miami Hotel Miami
Mandarin Oriental
Miami Mandarin Oriental
Mandarin Oriental Hotel Miami
Mandarin Oriental, Miami Hotel
Mandarin Oriental, Miami Miami
Mandarin Oriental, Miami Hotel Miami

Frequently asked questions

Does Mandarin Oriental, Miami have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mandarin Oriental, Miami?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Miami on Feb 20, 2023 start from CA $955.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Miami pet-friendly?

Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mandarin Oriental, Miami?

Valet parking is available for USD 48.00 per night.

What time is check-in at Mandarin Oriental, Miami?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Miami?

Check-out is at 11:00 AM.

Where is Mandarin Oriental, Miami located?

Located in Downtown Miami, this luxury hotel is 0.9 mi (1.4 km) from James L. Knight Center and within 3 mi (5 km) of FTX Arena and PortMiami. Vizcaya Museum and Gardens and Miracle Mile are also within 6 mi (10 km). Eighth Street Metromover Station is 11 minutes by foot and Tenth Street Promenade Metromover Station is 13 minutes.

Can I cancel my reservation for free at Mandarin Oriental, Miami and receive a full refund?

Yes, Mandarin Oriental, Miami offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Miami cancellation policy on our site for more details about any exclusions or requirements.

Mandarin Oriental, Miami Reviews

Mandarin Oriental, Miami Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1015 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 151 out of 1015 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 69 out of 1015 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 23 out of 1015 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 18 out of 1015 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and the fact that you are basically in downtown, but on an island that feels really safe. We will be back!!
Stayed 3 nights in Jan 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MO bar, Music and food are great. Dogs barking in the middle of the night is not good Should have dog floors and non dog floors.

4/10 Poor

Eleonora

Travelled with family
Disliked: Staff & service
The hotel is located in a very nice area of the city, secluded, safe, surrounded by green and water. However the hotel itself is quite dated, the rooms are old. As soon as we arrived there were guests complaining and screaming in the hall regarding a problem that had occurred the day before and still hadn’t been solved. On the first night I was woken up at 3:30 am by another guest screaming and the walls were so thin that I could hear their aggressive fight word by word from my room. This fight and back and forth of door slamming lasted at least 20 minutes. Another issue was that we apparently had “breakfast included” sadly, if you would order even an espresso or an orange juice it would be counted as an extra and I ended up paying together with an included tip and tax approximately $60-100 every day of breakfast; this was not explained to us. If we would have known we would have gone elsewhere where coffee is sold at a more reasonable price. I would not return to this Mandarin Oriental, it is not worth the price, I believe it needs a full refurbishment for the prices it asks and to keep up with its competitors.
Stayed 3 nights in Jan 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are vegetarians. Before we arrived we contacted the hotel to inform them of this. We did not receive any response back. When we checked in we contacted the restaurant to speak with them and were told that the restaurant does not make any type of accommodations for guests such as for vegetarians or for kosher food. This is simply unacceptable for a five star hotel. Last year we stayed at the Four Seasons hotel in Miami and they accommodated our vegetarian request every night of our stay. They made us vegetarian stir fry for dinner. They made us vegetarian pasta for lunch as well as vegetarian burgers. There is no reason why your restaurant cannot make the same type of accommodations. The communication from the hotel was very very poor.

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how friendly and helpful all staff were. It isn’t cheap to stay here but definitely worth it. Housekeeping cleans your room daily and even tidy up clothes and leaves fresh towels. Waiter at the restaurant very helpful in explaining menu items. Valet very nice and quick bringing your car to you. All food delicious and drinks strong. I would stay here again.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn't like is room was hot, ac was blowing as it should....overall it was wonderful
Stayed 2 nights in Oct 2022

10/10 Excellent

Janier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded and quite
Stayed 1 night in Oct 2022

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2022

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Miami frequently. This property is hands down the best!
Stayed 3 nights in Oct 2022

10/10 Excellent

Harold, lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022