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Mandarin Oriental, Miami

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Mandarin Oriental, Miami

Mandarin Oriental, Miami

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationBrickell City Centre14 min walk
  • Popular LocationJames L. Knight Center17 min walk
  • Popular LocationBayfront Park8 min drive
  • AirportMiami, FL (MIA-Miami Intl.)19 min drive

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About this area

Miami

Located in Miami's Brickell neighborhood, Mandarin Oriental, Miami is in the city center and on the waterfront. Lincoln Road Mall and Miracle Mile are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Vizcaya Museum and Gardens and Miami Seaquarium. Looking to enjoy an event or a game while in town? See what's going on at American Airlines Arena. Discover the area's water adventures with kayaking, water skiing, and parasailing nearby, or enjoy the great outdoors with ecotours.
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Popular Location

What's nearby

  • Brickell City Centre - 14 min walk
  • James L. Knight Center - 17 min walk
  • Island Queen Cruises - 5 min drive
  • Downtown Miami Shopping District - 7 min drive
  • Bayfront Park - 8 min drive

Getting around

  • Eighth Street Metromover Station - 11 min walk
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 19 min drive

Restaurants

  • La Mar by Gaston Acurio — 1 min walk
  • MO Bar + Lounge — 1 min walk
  • NAOE — 4 min walk
  • La Mar by Gaston Acurio — 4 min walk
  • Truluck's Restaurant — 10 min walk

About this property

Mandarin Oriental, Miami

Luxury Miami hotel in Brickell, near James L. Knight Center
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Other amenities include 4 bars/lounges, a 24-hour fitness center, and a poolside bar. All 326 rooms feature thoughtful touches like bathrobes and slippers, plus balconies and LCD TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and WiFi.
Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandarin Oriental Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

  • Secured covered valet parking on site (USD 48.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 33 per person
  • 1 restaurant and 1 coffee shop/café
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
1 per room (up to 30 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mandarin Oriental Miami Hotel
Mandarin Oriental Hotel Miami
Mandarin Oriental Miami
Miami Mandarin Oriental
Mandarin Miami
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental
Mandarin Miami
Miami Hotel Miami
Mandarin Oriental
Miami Mandarin Oriental
Mandarin Oriental Hotel Miami
Mandarin Oriental, Miami Hotel
Mandarin Oriental, Miami Miami
Mandarin Oriental, Miami Hotel Miami

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 720 out of 980 reviews
5 - Excellent 73%
Rating 4 - Good. 165 out of 980 reviews
4 - Good 17%
Rating 3 - Okay. 63 out of 980 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 980 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service
Great hotel, very clean but the access to and from is a nightmare. There is only one way to get to/from hotel, which is near a open/close bridge that creates a lot of traffic in a busy neighborhood.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property....great staff especially the pool and spa staff they were great! Worth every penny
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great property with excellent location.
Stayed 4 nights in Jun 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Old fashioned room, very expensive valet (US$ 48/day), service in the restaurant slow. Nice view of Brickell Bay.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with an amazing staff
Stayed 1 night in Jun 2021