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Residence Inn by Marriott London Ontario

Photo gallery for Residence Inn by Marriott London Ontario

Featured Image
45-inch TV with cable channels
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Residence Inn by Marriott London Ontario

Residence Inn by Marriott London Ontario

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
383 Colborne St, London, ON, N6B3P5

Explore the area

  • Popular LocationLondon Convention Center7 min walk
  • Popular LocationCovent Garden Market12 min walk
  • Popular LocationVictoria Park16 min walk
  • AirportLondon, ON (YXU-London Intl.)11 min drive

Choose dates to view prices

About this area

London

Located in London, Residence Inn by Marriott London Ontario is near the airport and near a train station. Banting House and Centennial Hall are cultural highlights, and travelers looking to shop may want to visit Citi Plaza Mall and Covent Garden Market. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Delaware Speedway. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • London Convention Center - 7 min walk
  • Citi Plaza Mall - 7 min walk
  • Covent Garden Market - 12 min walk
  • Centennial Hall - 13 min walk
  • Victoria Park - 16 min walk

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 11 min drive

Restaurants

  • The Morrissey House — 4 min walk
  • Budapest Restaurant — 4 min walk
  • Zen Gardens — 4 min walk
  • Addis Ababa Restaurant — 4 min walk
  • Armouries Grille — 5 min walk

About this property

Residence Inn by Marriott London Ontario

Eco-friendly London hotel in Downtown London with free breakfast
A fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and free use of bicycles are onsite. All 116 rooms feature kitchens with refrigerators, stovetops, and microwaves, plus free WiFi, free wired Internet, and TVs with cable channels. Other amenities available to guests include sofa beds, sitting areas, and premium bedding. Weekly housekeeping is available.
Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 16 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free full breakfast

Things to do

  • Access to nearby indoor pool
  • Fitness center
  • Free bicycle rentals

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space (1959 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 45-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 16 per day (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Residence Inn London Ontario
Residence Inn Marriott Hotel London Ontario
Residence Inn Marriott London Ontario
Residence Inn Marriott London Ontario Hotel
By Marriott London Ontario
Residence Inn by Marriott London Ontario Hotel
Residence Inn by Marriott London Ontario London
Residence Inn by Marriott London Ontario Hotel London

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 422 out of 747 reviews
5 - Excellent 56%
Rating 4 - Good. 244 out of 747 reviews
4 - Good 33%
Rating 3 - Okay. 56 out of 747 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 747 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 747 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Furniture in the living room / sitting area needs replacing. No good back support on any of the seating. Chair, in particular, was old and scuffed up. I think it was originally a lazy boy type chair but nothing worked. No blackout drapes in the bedroom. For the price, I resent having to pay an additional $16 per night to park outside or in a very cluttered underground parking. It is interesting that the hotel receipt showed the cost as $470.46 plus parking while you charged me $530.54!
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Staff & service
I have stayed at Residence Inn in the past, so I know that they are top quality. Even with the safety precautions in place, due to Covid, I enjoyed my stay, and felt that they did everything they needed to do, to give top service.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located. Very functional room. Found underground paid parking challenging for vehicle we were driving (full size SUV).
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I didn't like when i check in. They advised to me not rooms available and waited for almost one hour and half. It was not good experience
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything went well. We were in London en route from camping and had a tent trailer and canoe- the receptionist called for parking attendant to help assist us to get our van et al into the underground parking. We enjoyed the perk of being upgraded- always like a suite- lots of room to relax. If we had a longer stay we would have liked to used the gym facilities. We also picked this hotel as we wanted to walk to the restaurant on Richmond (downtown) - leisure 30 min walk.
Stayed 1 night in Aug 2021