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Indoor spa bath
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, linens
Blackout curtains, iron/ironing board, free WiFi, linens

Guest reviews

3.8 out of 5 Good
1,141 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationConestoga Mall17 min walk
Popular LocationCity of Waterloo Museum18 min walk
Popular LocationWilfrid Laurier University3 min drive
AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

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  • Traditional Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    More detailsTraditional Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area

    Room amenities

    • 500 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area
  • City View, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 4
    More detailsCity View, 2 Queen Beds
  • Courtyard View, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 297 sq ft
    • Sleeps 4
    More detailsCourtyard View, 2 Queen Beds
  • Courtyard View, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 2
    More detailsCourtyard View, 1 Queen Bed
  • Courtyard View, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 209 sq ft
    • Sleeps 2
    More detailsCourtyard View, 1 King Bed

About this area

Waterloo

Inn of Waterloo and Conference Centre is located in Waterloo. Waterloo Central Railway Station and Brubacher House Museum are local landmarks, and travellers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Waterloo travel guide
View in a map
Popular Location

What's nearby

  • Conestoga Mall - 17 min walk
  • City of Waterloo Museum - 18 min walk
  • Wilfrid Laurier University - 3 min drive
  • Brubacher House Museum - 5 min drive
  • Earth Sciences Museum - 6 min drive

Getting around

  • Kitchener Station - 12 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

Restaurants

  • The Lounge — 1 min walk
  • Wildcraft Bar and Grill - 6 min walk
  • Harvey's - 10 min walk
  • Busan Korean BBQ - 11 min walk
  • Ennio's Pasta House - 11 min walk

About this property

Inn of Waterloo and Conference Centre

3.5-star hotel near Wilfrid Laurier University
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. All 79 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, hairdryers and ironing boards.
Inn of Waterloo and Conference Centre offers 79 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. 32-inch Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per pet, per night
Dogs only
2 per room (up to 80 lb/36 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Of Waterloo Conference Centre
Inn of Waterloo and Conference Centre Hotel
Inn of Waterloo and Conference Centre Waterloo
Inn of Waterloo and Conference Centre Hotel Waterloo

Frequently asked questions

Can I cancel my reservation for free at Inn of Waterloo and Conference Centre and receive a full refund?
Yes, Inn of Waterloo and Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Inn of Waterloo and Conference Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Inn of Waterloo and Conference Centre?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at Inn of Waterloo and Conference Centre on Oct 21, 2020 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Inn of Waterloo and Conference Centre have a pool?
Yes, this property has an indoor pool.
Is Inn of Waterloo and Conference Centre pet-friendly?
Yes, Inn of Waterloo and Conference Centre allows dogs (limit 2 per room) with a maximum weight of up to 36 kg per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.
How much is parking at Inn of Waterloo and Conference Centre?
Self-parking is free at this property.
What time is check-in at Inn of Waterloo and Conference Centre?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Inn of Waterloo and Conference Centre?
Checkout is at noon.
Where is Inn of Waterloo and Conference Centre located?
Situated in Waterloo, this hotel is within 1 mi (2 km) of Conestoga Mall and Wilfrid Laurier University. University of Waterloo is 2 mi (3.2 km) away.
3.8
Good
5 - Excellent
305
4 - Good
461
3 - Okay
215
2 - Poor
113
1 - Terrible
47

3.8/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
The room was clean and well equipped, but the property seemed unkempt and terribly dated.
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with family
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness
When we first arrived to the hotel everything seemed great! Check in was great! The hotel room looked a little tired but as long as it was clean then that is all that mattered. We went for a swim and came back to the room. We got in our pyjamas and got in bed to watch tv ... my husband was in one bed with our son and I was in the other bed with my daughter. I looked over at my husbands and noticed some spots on the duvet ... I got up to take a closer look and realized it was blood spots. We immediately called down and requested a new duvet. It pretty well ruined the night as we all wondered how clean the room really was. I decided to use the washroom and noticed that when I flushed there were little black pieces floating in the toilet and that’s when I noticed how dirty the toilet was. It was so disappointing. We have stayed here in the past and it has always been pretty good so it was such a shame to see that it had gone downhill like this. During normal circumstances I expect the room to be clean but during a pandemic I expect it to be EVEN more clean! I do have pictures but it looks like I can’t add these to this review.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they take covid 10 serious. I like that the pool was open by appointiment only
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
The staff was very friendly and helpful. Rooms were a good size but the walls and other parts of the room were dirty and needed to be cleaned.
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Miranda was very helpful. We had an uncomfortable bed the first night and the next day she switched us to a better room.
Stayed 3 nights in Aug 2020