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Inn of Waterloo and Conference Centre

Photo gallery for Inn of Waterloo and Conference Centre

Featured Image
Indoor Spa Tub
Indoor pool
Indoor pool
Individually decorated, laptop workspace, blackout drapes

Overview of Inn of Waterloo and Conference Centre

Inn of Waterloo and Conference Centre

3.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
475 King St N, Waterloo, ON, N2J 2Z5

Explore the area

  • Popular LocationCity of Waterloo Museum18 min walk
  • Popular LocationUniversity of Waterloo20 min walk
  • Popular LocationWilfrid Laurier University3 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

Choose dates to view prices

About this area

Waterloo

Inn of Waterloo and Conference Centre is located in Waterloo. Waterloo Central Railway Station and Brubacher House Museum are local landmarks, and travelers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Perimeter Institute for Theoretical Physics and Earth Sciences Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and skiing.

What's nearby

  • City of Waterloo Museum - 18 min walk
  • University of Waterloo - 20 min walk
  • Wilfrid Laurier University - 3 min drive
  • Earth Sciences Museum - 6 min drive
  • Waterloo Park - 6 min drive

Restaurants

  • Wildcraft Bar and Grill — 6 min walk
  • Ennio's Pasta House — 11 min walk
  • Homestyle Diner — 13 min walk
  • Wild Wing — 15 min walk
  • Tim Hortons — 17 min walk

Getting around

  • Kitchener Station - 7 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

About this property

Inn of Waterloo and Conference Centre

3.5-star hotel near University of Waterloo
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite. All rooms are individually decorated and offer free WiFi and hair dryers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Inn of Waterloo and Conference Centre offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually decorated. Guests can make use of the in-room refrigerators and microwaves.

This Waterloo hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10 AM
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Dogs welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Inn Waterloo
Of Waterloo Conference Centre
Inn of Waterloo and Conference Centre Hotel
Inn of Waterloo and Conference Centre Waterloo
Inn of Waterloo and Conference Centre Hotel Waterloo

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 273 out of 982 reviews
5 - Excellent 28%
Rating 4 - Good. 392 out of 982 reviews
4 - Good 40%
Rating 3 - Okay. 181 out of 982 reviews
3 - Okay 18%
Rating 2 - Poor. 93 out of 982 reviews
2 - Poor 9%
Rating 1 - Terrible. 43 out of 982 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The day front desk staff person was not friendly or welcoming - we were made to feel like we were bothering him asking for our breakfast sandwich and he had better things to do than speak with the guests. Phone was not answered when we called down from the room on three occasions. Pool was out of service during our stay.
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and included services were good but the provided breakfast could be improved upon quite a bit with a variety of offerings.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel that is very clean and friendly. We did find the pillows or way too thick for us, and the temperature in the room was very difficult to control. But overall a great experience
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provided breakfast which is not great, however it is fine.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is large but is run-down. I booked to use the pool and hot tub but the hot tub was not operating. There is no housekeeping service I guess because of COVID but the staff did not communicate how to receive clean towels, cups, etc. Also, the coffee machine in my room was broken and even though I told the front desk it was not replaced after my 4day stay. I was refused the compassionate room rate because I booked through Expedia.
Stayed 3 nights in Nov 2021