Property entrance

Reviews of Coast Kamloops Hotel & Conference Centre

3.5 out of 5
Coast Kamloops Hotel & Conference Centre
1250 Rogers Way, Kamloops, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 654 out of 1465 reviews" "
Rating 8 - Good. 489 out of 1465 reviews" "
Rating 6 - Okay. 175 out of 1465 reviews" "
Rating 4 - Poor. 93 out of 1465 reviews" "
Rating 2 - Terrible. 54 out of 1465 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness, amenities
The noise from the highway was horrible. I barely slept. I mentioned it when checking out but the front desk person didn’t care
Stayed 1 night in Apr 2024

10/10 Excellent

charlen

Travelled with partner
Liked: Property conditions & facilities
Nice hotel with pool and hot tub. Great restaurant. Easy parking and access to highway.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thank you for your amazing review, we are glad to hear that you enjoyed your stay. We hope to have you with us very soon.

8/10 Good

JOHN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
great location and staff. but why does the only bar close at 9:oopm ?
Stayed 3 nights in Apr 2024
Response from Coast ambassador on Apr 17, 2024
Dear John, thank you for taking the time to leave us your review! we appreciate your feedback!

8/10 Good

PETER

Travelled with family and small children
We loved our room that opened up to the atrium/pool area! Great option!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Hello Peter, thank you for your feedback. We are happy to hear that you enjoyed your room. We hope to have you again with us very soon.

10/10 Excellent

Kayla

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely friendly, rooms were made up nice and the pool was fun.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Hi Kayla, thank you for your amazing review. We hope to have you with us very soon.

2/10 Terrible

victoria

Business traveller
Room was dirty. Beer cans around the bed that were left behind by the bed showing it clearly was not cleaned well. Loud. Would not stay here again.
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 17, 2024
Dear Victoria, thank you for taking the time to leave us your review! We apologize for the inconvenience you had to face during your stay with us. Please let the front desk know of these issues as soon as possible so that they can be of assistance and provide a much better room for you. We apologize and wish to give you a much better experience next time.

6/10 Okay

Kari

Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
Dear Kari, thank you for taking the time to leave us your rating. We appreciate your feedback! We apologize if we could not meet your expectations. Hope to see you back soon.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overlooking the very noisy pool but not able to acces the balconynothing to add
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 15, 2024
Hello Andrew, thank you for your amazing review. We are happy to hear that you are enjoying your stay. Our apologies if you had faced inconvenience due to the noise from the pool area, we will take care of it better in future. We will be happy to have you with us again very soon.

10/10 Excellent

Miranda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our overnight travels and passing through! Welcoming front desk and clean nice rooms. Parking lot is a little dark on the conference side but other than that, 5 stars!
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 12, 2024
Hello Miranda, thank you for your amazing review. We are happy to hear that you are enjoying your stay. We will be happy to have you with us again very soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to shopping and dining options. Near highway exit/entrance so that is a plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Houston, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and was very clean. It was however quite dark and although the pool closes at 9pm the atrium area was loud until after 10pm. The location was convenient and the restaurant was good.
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 9, 2024
Dear Tanya, thank you for taking the time to leave us your review. We appreciate your feedback. We apologize for the inconvenience you had to face with the noise from the atrium during your stay. Please make sure to let the front desk so that they can quiet the situation. . We apologize and hope to see you soon.

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff at reception and at ROMEOS kitchen . Will be back . Great place
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 8, 2024
Hello Mohit, thank you for your amazing review. We are happy to hear that you enjoyed your stay and loved our stellar team. We will be happy to have you with us again very soon.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the coast has excellent service and amenities
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 5, 2024
Hello Robert, thank you for your amazing review. We are grateful for your loyalty towards our brand. Hope to have you among us very soon.

8/10 Good

Spuxta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the kitchen option. It worked well for us. The beds were comfortable and the table was great for the boys to eat at.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 5, 2024
Hello Spuxta, thank you for your amazing review. We are glad to hear that your stay went well. We will be happy to have you among us again very soon.

10/10 Excellent

Lonny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queen easy to access
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 3, 2024
Dear Lonny, thank you for taking the time to rate us. We appreciate your feedback!

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Coast ambassador on Apr 3, 2024
Dear Cole, thank you for taking the time to rate us. We appreciate your feedback!

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and cozy. Beds were comfortable
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Hello Candace, thank you for your amazing review. We are glad to hear that your stay went well. We will be happy to have you among us again very soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Hello William, thank you for your amazing feedback. We are glad that you enjoyed your stay. We hope to have you with us very soon.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Very helpful. Clean the rooms daily. Great stay
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 31, 2024
Hello Terry, thank you for your amazing feedback. We are glad that you enjoyed your stay and loved our stellar team. We hope to have you with us very soon.

4/10 Poor

hoa, Edmonton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Dear Hoa, thank you for your wonderful rating, we appreciate your feedback! We apologize if the hotel did not meet your expectations. Please feel free to get in touch us to express your concerns that we may address.

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was super comfortable and I had a wonderful and comfortable night.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 30, 2024
Hello Lillian, thank you for your amazing feedback. We are happy to hear that you enjoyed your stay. Hope to have you again with us very soon.

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 30, 2024
Thank you for the review, we really appreciate it!

8/10 Good

Susan M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The atrium with the pool was really unique, Romeos restaurant was excellent !
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Hello Susan, thank you for your amazing feedback. We are glad that you enjoyed your stay and loved our Restaurant and Atrium. We hope to have you with us very soon.

4/10 Poor

zhaoming

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
very old hotel, no breakfast, dirty carpet...
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Hello Zhaoming, thank you for taking out time and providing us with your valuable feedback. We have addressed this grave concern to the management who will be looking into it. We hope to see you back soon where we will serve you a better experience.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Hello John, thank you for your amazing feedback. We hope you enjoyed your stay. We hope to have you among us very soon.

8/10 Good

Katherine

Liked: Amenities
Great property and pool area. Nice big room
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 28, 2024
Hello Katherine, thank you for your amazing feedback. We hope you enjoyed your stay and we will be more than happy to have you with us soon.

6/10 Okay

Melissa

Stayed 1 night in Mar 2024
Response from Coast ambassador on Apr 17, 2024
Dear Melissa, thank for taking the time to leave us your rating, we appreciate your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, great restaurant. Helpful staff.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 27, 2024
Hello Brian, thank you for your amazing feedback. We are happy to hear that you enjoyed your stay. Hope to have you again with us very soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium is very nice. Very clean.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 27, 2024
Hello Jennifer, thank you for your feedback. We hope you enjoyed your stay. We cannot wait to welcome you again very soon.

10/10 Excellent

Seth

Stayed 1 night in Mar 2024
Response from Front Desk on Mar 27, 2024
Hello Seth, thank you for your amazing rating. We hope you enjoyed your stay, hope to see you among us very soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Coast Ambassador on Mar 26, 2024
Hi Erin,Thanks for your positive rating. We will be more than happy to welcome you back on your next visit to Kamloops!

6/10 Okay

Jaime

Travelled with family and small children
Disliked: Property conditions & facilities
This property is very worn down and the restaurant’s food isn’t very good.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 23, 2024
Hello Jamie, thank you for taking out time and reviewing us. We really appreciate your feedback. Your concern has been addressed to the management about the upkeep of the hotel and will be actioned soon to provide a better experience next time. Hope to see you back soon.

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Coast Ambassador on Mar 25, 2024
Dear Lillian, thank you for taking the time to leave us your wonderful rating, we appreciate your feedback!

6/10 Okay

Megan

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 22, 2024
Dear Megan, thank you for your wonderful rating, we appreciate your feedback! We apologize if the hotel did not meet your expectations. Please feel free to get in touch us to express your concerns that we may address.

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent service.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 20, 2024
Hello Robin, thank you for taking the time to write us review. We are happy to hear that you enjoyed your stay. We hope to have you among us again very soon.

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean rooms
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 20, 2024
Hello Brandon, thank you for taking the time to write us review. We are happy to hear that you enjoyed you stay. We hope to have you among us again very soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great sleep and quiet facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 20, 2024
Hello Christopher, thank you for taking the time to write us review. We are happy to hear that you enjoyed your stay. We hope to have you among us again very soon.

10/10 Excellent

Trevor, Rockyview

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great folks throughout but the rooms could use some updates
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Dear Trevor, thank you for taking the time to leave us your wonderful review. We are glad that you loved our team. We shall address the concern about the upkeep of the rooms to our management. We appreciate your feedback. Hope to see you back soon!

8/10 Good

DELENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really likes the pool but the deck area and stairs were quite slippery
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for taking the time to write us a review. We hope that you enjoyed your stay, and we will definitely take into consideration your feedback regarding slippery stairs.

8/10 Good

Carl

Business traveller
Liked: Amenities, property conditions & facilities
Bed and pillows were excellent. Some construction on site and next door. Remote for tv inop. Staff was great.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 16, 2024
Dear Carl, thank you for taking the time to leave us your wonderful review, we appreciate your feedback! We are glad that you loved our team. Hope to see you back soon!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing!! Awesome common area with a creek running through, trees, plants etc and a pool and hot tub. Room was great, very quiet and clean. Food was awesome in the restaurant in the hotel. We will be back!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Dear Chris, thank you for taking the time to leave us your wonderful review, we appreciate your feedback! We are delighted to hear that you loved the room and enjoyed our atrium area. We look forward to seeing you back with us.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and priced well.
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 14, 2024
Dear Sherri, thank you for taking the time to leave us your wonderful review, we appreciate your feedback! Hope to see you back soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our needs
Stayed 1 night in Mar 2024
Response from Coast Ambassador on Mar 14, 2024
Dear Robert, thank you for taking the time to leave us your wonderful review, we appreciate your feedback!

10/10 Excellent

Gordon, Salmon Arm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a very nice atrium where you will find several comfortable seating areas, the pool, hot tub, and restaurant.
Stayed 1 night in Mar 2024
Response from Coast Ambassador on Mar 13, 2024
Dear Gordon, thank you for taking the time to leave us your wonderful review. We appreciate your feedback!

6/10 Okay

Ivy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The parking was not great
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Ivy, thank you for taking the time to leave us your review, we appreciate your feedback. We apologize for the inconvenience with the parking during your stay. This issue has been taken up with the management team.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from this hilltop property however the only thing better was the attitude of the staff who were all terrific. In particular was the young lady at check in who was perfect for the front line of any hotel. Wonderful experience but it was too short however we will be back when the weather is warmer.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Michael, thank you for taking the time to leave us your excellent review. We are thrilled to know that you loved the stay and our team made an amazing impact. Dhruvika (Front Desk) is ecstatic to receive your appreciation. We look forward to having you with us again.

6/10 Okay

Theresia

Travelled with group
Liked: Staff & service
.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Theresia, thank you for taking the time to leave us your review. We appreciate your feedback and we apologize if we did not meet the your expectations. We hope to see you again soon.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to when I stay in town, no complaints here
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 9, 2024
Dear Adam, thank you for taking the time to leave us your excellent review. We look forward to having you with us again.

6/10 Okay

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a very pooly lit no table or chairs why no soap and shampoo in with shower overall not happy
Stayed 1 night in Mar 2024
Response from Coast ambassador on Mar 6, 2024
Dear Sandra, thank you for your review. We are sorry to hear that you were not satisfied with your stay. Kindly make sure to inform the front desk and they will assist you with any concerns. We apologize and hope to give you a much better stay next time.