All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 654 out of 1465 reviews" "
10 - Excellent
654
Rating 8 - Good. 489 out of 1465 reviews" "
8 - Good
489
Rating 6 - Okay. 175 out of 1465 reviews" "
6 - Okay
175
Rating 4 - Poor. 93 out of 1465 reviews" "
4 - Poor
93
Rating 2 - Terrible. 54 out of 1465 reviews" "
2 - Terrible
54
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Karen
Travelled with family
Apr 18, 2024
Liked: Cleanliness, amenities
The noise from the highway was horrible. I barely slept. I mentioned it when checking out but the front desk person didn’t care
Karen
Stayed 1 night in Apr 2024
10/10 Excellent
charlen
Travelled with partner
Apr 16, 2024
Liked: Property conditions & facilities
Nice hotel with pool and hot tub. Great restaurant. Easy parking and access to highway.
charlen
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thank you for your amazing review, we are glad to hear that you enjoyed your stay. We hope to have you with us very soon.
8/10 Good
JOHN
Business traveller, Travelled with group
Apr 16, 2024
Liked: Cleanliness, staff & service
great location and staff.
but why does the only bar close at 9:oopm ?
JOHN
Stayed 3 nights in Apr 2024
Response from Coast ambassador on Apr 17, 2024
Dear John, thank you for taking the time to leave us your review! we appreciate your feedback!
8/10 Good
PETER
Travelled with family and small children
Apr 16, 2024
We loved our room that opened up to the atrium/pool area! Great option!
PETER
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Hello Peter, thank you for your feedback. We are happy to hear that you enjoyed your room. We hope to have you again with us very soon.
10/10 Excellent
Kayla
Travelled with family and small children, Business traveller
Hotel staff was extremely friendly, rooms were made up nice and the pool was fun.
Kayla
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Hi Kayla, thank you for your amazing review. We hope to have you with us very soon.
2/10 Terrible
victoria
Business traveller
Apr 16, 2024
Room was dirty. Beer cans around the bed that were left behind by the bed showing it clearly was not cleaned well. Loud. Would not stay here again.
victoria
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 17, 2024
Dear Victoria, thank you for taking the time to leave us your review! We apologize for the inconvenience you had to face during your stay with us. Please let the front desk know of these issues as soon as possible so that they can be of assistance and provide a much better room for you. We apologize and wish to give you a much better experience next time.
6/10 Okay
Kari
Apr 14, 2024
Kari
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
Dear Kari, thank you for taking the time to leave us your rating. We appreciate your feedback! We apologize if we could not meet your expectations. Hope to see you back soon.
overlooking the very noisy pool but not able to acces the balconynothing to add
Andrew
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 15, 2024
Hello Andrew, thank you for your amazing review. We are happy to hear that you are enjoying your stay. Our apologies if you had faced inconvenience due to the noise from the pool area, we will take care of it better in future. We will be happy to have you with us again very soon.
Perfect for our overnight travels and passing through!
Welcoming front desk and clean nice rooms.
Parking lot is a little dark on the conference side but other than that, 5 stars!
Miranda
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 12, 2024
Hello Miranda, thank you for your amazing review. We are happy to hear that you are enjoying your stay. We will be happy to have you with us again very soon.
The room was a good size and was very clean. It was however quite dark and although the pool closes at 9pm the atrium area was loud until after 10pm.
The location was convenient and the restaurant was good.
Tanya
Stayed 1 night in Apr 2024
Response from Coast ambassador on Apr 9, 2024
Dear Tanya, thank you for taking the time to leave us your review. We appreciate your feedback. We apologize for the inconvenience you had to face with the noise from the atrium during your stay. Please make sure to let the front desk so that they can quiet the situation. . We apologize and hope to see you soon.
Fantastic staff at reception and at ROMEOS kitchen . Will be back .
Great place
Mohit
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 8, 2024
Hello Mohit, thank you for your amazing review. We are happy to hear that you enjoyed your stay and loved our stellar team. We will be happy to have you with us again very soon.
Staff was super friendly. Very helpful. Clean the rooms daily. Great stay
Terry
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 31, 2024
Hello Terry, thank you for your amazing feedback. We are glad that you enjoyed your stay and loved our stellar team. We hope to have you with us very soon.
Dear Hoa, thank you for your wonderful rating, we appreciate your feedback! We apologize if the hotel did not meet your expectations. Please feel free to get in touch us to express your concerns that we may address.
The atrium with the pool was really unique, Romeos restaurant was excellent !
Susan M
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Hello Susan, thank you for your amazing feedback. We are glad that you enjoyed your stay and loved our Restaurant and Atrium. We hope to have you with us very soon.
Hello Zhaoming, thank you for taking out time and providing us with your valuable feedback. We have addressed this grave concern to the management who will be looking into it. We hope to see you back soon where we will serve you a better experience.
Hi Erin,Thanks for your positive rating. We will be more than happy to welcome you back on your next visit to Kamloops!
6/10 Okay
Jaime
Travelled with family and small children
Mar 23, 2024
Disliked: Property conditions & facilities
This property is very worn down and the restaurant’s food isn’t very good.
Jaime
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 23, 2024
Hello Jamie, thank you for taking out time and reviewing us. We really appreciate your feedback. Your concern has been addressed to the management about the upkeep of the hotel and will be actioned soon to provide a better experience next time. Hope to see you back soon.
Dear Lillian, thank you for taking the time to leave us your wonderful rating, we appreciate your feedback!
6/10 Okay
Megan
Mar 20, 2024
Disliked: Cleanliness
Megan
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 22, 2024
Dear Megan, thank you for your wonderful rating, we appreciate your feedback! We apologize if the hotel did not meet your expectations. Please feel free to get in touch us to express your concerns that we may address.
Hello Robin, thank you for taking the time to write us review. We are happy to hear that you enjoyed your stay. We hope to have you among us again very soon.
Hello Brandon, thank you for taking the time to write us review. We are happy to hear that you enjoyed you stay. We hope to have you among us again very soon.
Hello Christopher, thank you for taking the time to write us review. We are happy to hear that you enjoyed your stay. We hope to have you among us again very soon.
10/10 Excellent
Trevor, Rockyview
Travelled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities
Great folks throughout but the rooms could use some updates
Trevor
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Dear Trevor, thank you for taking the time to leave us your wonderful review. We are glad that you loved our team. We shall address the concern about the upkeep of the rooms to our management. We appreciate your feedback. Hope to see you back soon!
Really likes the pool but the deck area and stairs were quite slippery
DELENDA
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for taking the time to write us a review. We hope that you enjoyed your stay, and we will definitely take into consideration your feedback regarding slippery stairs.
Bed and pillows were excellent. Some construction on site and next door. Remote for tv inop. Staff was great.
Carl
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 16, 2024
Dear Carl, thank you for taking the time to leave us your wonderful review, we appreciate your feedback! We are glad that you loved our team. Hope to see you back soon!
This hotel was amazing!! Awesome common area with a creek running through, trees, plants etc and a pool and hot tub. Room was great, very quiet and clean. Food was awesome in the restaurant in the hotel. We will be back!
Chris
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Dear Chris, thank you for taking the time to leave us your wonderful review, we appreciate your feedback! We are delighted to hear that you loved the room and enjoyed our atrium area. We look forward to seeing you back with us.
Dear Ivy, thank you for taking the time to leave us your review, we appreciate your feedback. We apologize for the inconvenience with the parking during your stay. This issue has been taken up with the management team.
Great views from this hilltop property however the only thing better was the attitude of the staff who were all terrific. In particular was the young lady at check in who was perfect for the front line of any hotel. Wonderful experience but it was too short however we will be back when the weather is warmer.
Michael
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Michael, thank you for taking the time to leave us your excellent review. We are thrilled to know that you loved the stay and our team made an amazing impact. Dhruvika (Front Desk) is ecstatic to receive your appreciation. We look forward to having you with us again.
6/10 Okay
Theresia
Travelled with group
Mar 10, 2024
Liked: Staff & service
.
Theresia
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Theresia, thank you for taking the time to leave us your review. We appreciate your feedback and we apologize if we did not meet the your expectations. We hope to see you again soon.
Rooms a very pooly lit no table or chairs why no soap and shampoo in with shower overall not happy
sandra
Stayed 1 night in Mar 2024
Response from Coast ambassador on Mar 6, 2024
Dear Sandra, thank you for your review. We are sorry to hear that you were not satisfied with your stay. Kindly make sure to inform the front desk and they will assist you with any concerns. We apologize and hope to give you a much better stay next time.