Travelodge by Wyndham Kamloops

Proximity to Hospital and central to restaurants and that is it for now

Didn't like that the hot tub and pool were out-of-service - for 3 days prior to our arrival. We weren't warned in advance, nor upon arrival. Had they told me at check-in, I would not have allowed them to process charges on my credit card. We would have left immediately and booked at another hotel. What is most misleading is that they still advertised the hot tub and pool online and outside of their hotel. Very misleading to guests booking hotels specifically for hot tub and pool conveniences. Worst of all, they charged my credit card for the entire duration of our stay - and then told me that the pool and tub were under repair. We decided to stay one night, and find a proper hotel for the rest of our stay in Kamloops. But, since they had charged me before telling me of the amenities issue, I had to wait until the following week to have the funds refunded to my card. What more of an inconvenience did I need?

It started out a 2 upgraded queen bed room. We had our dogs so we had to pay $20 Per dog and then became we had our dogs we were down graded to a 2 double bed room across the road in the old portion of the hotel. The heat was bad and they didn’t reimburse us for down grading or give us hospital rate because we went through Expedia and she said those exact words. I will NEVER stay there again. They made us feel like garbage for going through Expedia. I do not recommend the Travelodge on Columbia street in Kamloops.