We stayed here 2 weekends in a row. It was a good location for us. The pool was operating, but had multiple birthday parties booked throughout the weekend that were booked as private parties. It would have been nice to know when it was open. When we asked for hours it would be open, they said they could not share when the private parties were booked. Breakfast was even more disappointing. It is not included, which is fine. Cost of $10.00 per person. If this was a free continental breakfast, I would have complained about the quality. I asked for a refund after seeing what they offered, and they would not give it. We had not even eaten yet. We had cereal, and toast with no spread. Avoid the breakfast.
More than anything, the staff was very rude. I am sure they are frustrated with dealing with these complaints. I don't normally complain, and we were not rude or yelling at the staff, but they had no interest in talking with us about the issues.