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Reviews

119 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Laundry

Map

What's nearby

  • Popular Location
    Hoan Kiem Lake
    3 min walk
  • Popular Location
    Thang Long Water Puppet Theatre
    3 min walk
  • Popular Location
    Ngoc Son Temple
    5 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Room, 1 Double Bed

    Room Amenities

    • 151 sq ft
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • 237 sq ft
    • City view
    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Real Hanoi Hotel is in the city centre and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 3 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Old City Gate - 7 min walk
  • St. Joseph's Cathedral - 9 min walk

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

About this property

Real Hanoi Hotel

Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
Along with 24-hour room service, this hotel has dry cleaning and a computer station. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site. All 10 rooms provide complimentary wireless Internet access, 24-hour room service and flat-screen TVs. Other amenities available to guests include hairdryers, safes and showers.
Real Hanoi Hotel offers 10 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower. This Hanoi hotel provides complimentary wireless Internet access.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service

Family friendly

Dry-cleaning service
Free cots/infant beds

Conveniences

Front-desk safe
Newspapers in reception

Guest services

Dry-cleaning service
Luggage storage
Tour/ticket assistance

Business services

Computer station

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

Hairdryer
Shower

Entertainment

flat-screen TV

More

Desk
Safe

Policies

Check-in

Check-in between 1 PM - midnight
Express check-in

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Real Hanoi Hotel
  • Real Hanoi
3.1

Guest rating

5 - Excellent
12
4 - Good
41
3 - Okay
29
2 - Mediocre
22
1 - Poor
15
3.0
Cleanliness
3.6
Service and Staff
2.0
Amenities
2.7
Property condition

1/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

DISGUSTING MOULDY ROOMS DO NOT STAY HERE

Stayed here for 3 nights July 2017. Room smelled of damp, had huge patches of black mould on walls in living room. In the bathroom, the exhaust fan was spewing out a mixture of dust and more black mould, which had spattered down the walls of the shower. The worst part is I could wipe this funk off with my hand, making it obvious the bathroom was not cleaned properly. Both my partner's and my mattresses (they gave us a "double" bed which was two singles pushed together with wooden bed frame between) had springs poking through so that the outline of the springs was visible through the sheet. Incredibly uncomfortable. I cannot stress enough - DO NOT STAY HERE - a hostel would be cheaper and far cleaner - or try for another budget hotel, of which there are many in Hanoi!

Stayed 3 nights in Jul. 2017

2/5

  • Disliked: Staff & service, property conditions & facilities

Convenient Hotel

The hotel was quite grubby by western standards, but I could expect little more for the money I paid. It was secure,The staff pleasant and seemingly trustworthy, and the local area in the old city fascinating though rather trying (culture shock). All services worked = wifi, TV (CNN and a few American English language services), air-con, hot water and the optional breakfast convenient.

2/5

Close to the lake - In a Alley with local food

When we arrived the hotel didnt seem to have our booking. We arrived super early and knew our room wouldn't be ready. They got our room ready earlier than expect and it was appreciated. We are budget travellers and are use to basic rooms but after two sleepless nights in a row, we wanted to sleep. The room was musty, no ventilation but air con was good. They have used wall paper to cover mould which is a worry but the bed was lumpy and hard and not possible to sleep without being uncomfortable. The biggest worry we had was the key was attached to the power slot thingy. So every time we needed to shut our door we had to lock it manually as it wouldn't stay latched. Every time one of us needed to exit, we had to sit in the dark while the unlocking would happen. there was no option to shut the door without locking . We also had no hot water as stated. We dont expect much in our cheap travels but safety was a big concern. In a windowless room without the option to quickly open a door and get out (it had to stay locked) with the key power slot not being near the door was a massive safety concern. The money you pay you expect issues. The staff were very friendly and we felt sorry for them that we wanted to leave They tried to see if they could correct our issues but we knew they couldn't so cut our losses and left at 9.30 pm. They invited us to return for our free breakfast which was really lovely. Cheap hotel though and good for low budget travellers. We didnt want refund.

Pros: The staff were friendly.

Cons: Safety issue with the door need to change. In case of fires people need to be able to get out quickly. New beds

Location: location is down a small alley near local restaurants.. So good to try local food, great to see local way of life, close to the lake

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Avoided

Superior room was window less. Air conditioning left pools of water on the floor. Room felt unclean. Bed sheets should be washed in hotter water or with stronger detergent. Smell of other people lingered. Could not recommend.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, friendly staff

We stayed here one night. Although the room was a bit small, it was very clean and comfortable. We were on the fifth floor (which is the top floor anyway) so we had to climb some steps, but we didn't really mind it. Great location, down a little alley with other hotels and great food vendors. The staff were very friendly. I would stay here again.

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