Hotels by Firmdale in Chicago

A river with a yellow boat, surrounded by tall buildings and a bridge.

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Top Chicago Hotel Reviews

L7 Chicago by LOTTE

10/10 Excellent

"Overall great location!"

The Wade

8/10 Good

"Our stay at The Wade on August 22, 2026 was 2rd time for our family, and we had one city-view room and 2 lake-view rooms. The Wade has great location, beautiful view, and clear rooms. I gave it a rating of 4 this time because I simply could not accept the service for the following reasons. 1. We checked in after 4pm, the hotel's official check-in time is 4pm, yet we were initially given only one room. We got the 2rd room around 5:30pm, and the last one after 10pm. 2. The elevator system was too bad so we had to wait too long for it every time. 3. Around 1:00 PM on 8/13, I was queuing to pick up our stored luggages. There are many customers were waiting for the service. When it was my turn, the front desk staff ignored me and instead attended to a customer who had been standing by side and was not in line. I objected, but the staff claimed falsely that customer arrived before us, even though that customer had definitely arrived after us. Standing nearby, my son was very angry and said: "Let's never stay at this hotel again.!""

The Chicago Hotel Collection Ambassador Gold Coast

8/10 Good

"Need to take those carpets out and clean bugs off of curtains and shower. Disgusted me slightly"

Fairmont Chicago at Millennium Park

10/10 Excellent

"Very"

River Hotel

8/10 Good

"NA"

Hilton Chicago

10/10 Excellent

"Property was phenomenal. Right in the mix of everything going on for a beautiful Chicago summer. Walking distance to great restaurants and events."

Congress Plaza Hotel

10/10 Excellent

"Beautiful building. Clean room and fairly spacious. Bed wasn't super comfortable but it was fine for 2 night stay. The elevators were fast and we had a small view of the lake and Michigan Ave. Super convenient location with lots of food choices within short walk. Easy walk to museum center and Soldier Field. Close to Metra and L stations. Would definitely stay here again."