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Sol Cayo Guillermo - All Inclusive

Photo gallery for Sol Cayo Guillermo - All Inclusive

Featured Image
On the beach, white sand, scuba diving, snorkeling
On the beach, white sand, scuba diving, snorkeling
On the beach, white sand, scuba diving, snorkeling
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview of Sol Cayo Guillermo - All Inclusive

Sol Cayo Guillermo - All Inclusive

3.5 out of 5
Guests rated this property 2.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Jardines del Rey, Cayo Guillermo

Explore the area

  • Popular LocationCayo Guillermo Beach2 min walk
  • Popular LocationCayo Guillermo Marina4 min drive
  • Popular LocationCayo Coco Beach34 min drive
  • AirportCayo Coco (CCC-Jardines del Rey)37 min drive

Choose dates to view prices

About this area

Cayo Guillermo

Located in Cayo Guillermo, Sol Cayo Guillermo - All Inclusive is on the beach. Local points of interest include Cayo Guillermo Beach and Cayo Guillermo Marina.

What's nearby

  • Cayo Guillermo Beach - 2 min walk
  • Cayo Guillermo Marina - 4 min drive
  • Cayo Coco Beach - 34 min drive
  • Laguna de Leche - 70 min drive
  • Laguna la Redonda - 70 min drive

Restaurants

  • Don Guillermo — 1 min walk
  • El Conuco — 1 min walk
  • Media Luna — 7 min drive
  • Bar Coco Loco — 7 min drive

About this property

Sol Cayo Guillermo - All Inclusive

Beachfront property with calming spa services
At Sol Cayo Guillermo - All Inclusive, hit the beach, dine onsite at Don Guillermo, or enjoy a drink at one of the property's 2 beach bars. All 268 rooms offer balconies or patios, refrigerators, and TVs with satellite channels. Room service, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Sol Cayo Guillermo - All Inclusive offers 268 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Dial-up Internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants and 1 coffee shop/café
  • 2 beach bars, 2 poolside bars and 5 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Canoeing
  • Children's pool
  • Fitness center
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa services
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 19-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 7

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets stay free
1 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 7 (subject to availability)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Sol Cayo Guillermo All Inclusive All-inclusive property
Sol Cayo Guillermo All Inclusive
Sol Cayo Guillermo Inclusive
Sol Cayo Guillermo - All Inclusive Cayo Guillermo
Sol Cayo Guillermo - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 1 out of 17 reviews
5 - Excellent 6%
Rating 4 - Good. 4 out of 17 reviews
4 - Good 24%
Rating 3 - Okay. 4 out of 17 reviews
3 - Okay 24%
Rating 2 - Poor. 4 out of 17 reviews
2 - Poor 24%
Rating 1 - Terrible. 4 out of 17 reviews
1 - Terrible 24%

2.4/5

Cleanliness

2.9/5

Staff & service

2.4/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely NOT what the are showing on photos.
Don t be fouled by the photos. They are from the opening... This resort has not been refreshed since the last ouragan, so everything is old and falling apart. Some walking areas are even dangerous with rusty steel and nails ready to hook you. The table is 1000 light year from what they show on the pictures! Only good point is the staff. But all Cuban staff is generally super nice. Also, good location for kite with small waves and shallow water. At this stage, this resort is a 2 stars.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Cuba
Nice place for the price point. Some complaints about the food from others but we thought it was good. Nice, friendly staff. Groundskeeper brought us freshly prepared coconuts to enjoy. Needs some upkeep in places but the pool, dining area and bars were all in good shape. There are certainly newer, fancier places nearby but we enjoyed Sol. Next door to the Coco dive centre if you want to check out Cuban scuba diving. Great beach area. Some terrific musical performers.
Stayed 7 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the beach infinite in view, clean water, free water bikes and catamarans. Nice friendly staff, especially Sunwing representatives. Beautiful espresso, pina-colada in the lobby-bar! My dislike were - games, other organised activities. Ping-pong table is half broken, no see volleyball on the beach. No bank branch in the hotel, food placed in the restaurant seems from yesterday (not fresh). Trails between homes can have better pavement.
Stayed 7 nights in Aug 2018

3/5 Okay

Travelled with group
Stayed 3 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
la peor experiencia hotelera de mi vida
Pésimo todo. El estado del hotel, escasez de comida y bebida. Hubo corte de agua por un desperfecto técnico y no tenía ningún plan de contingencia. Pretendían q aguantáramos sin bañarnos y sin agua en el baño. Desastroso
Stayed 3 nights in Dec 2019