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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools

Guest reviews

3.3/5
53 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationCayo Coco Beach12 min drive
AirportCayo Coco (CCC-Jardines del Rey)15 min drive
Popular LocationCayo Guillermo Marina25 min drive
Popular LocationCayo Guillermo Beach27 min drive

Choose dates to view prices

  • Classic Room

    Room amenities

    • 431 sq ft
    • Sleeps 2
    More detailsClassic Room
  • Classic Room (3 Adults)

    Room amenities

    • 431 sq ft
    • Sleeps 3
    More detailsClassic Room (3 Adults)
  • Classic Room (2 Adults 1 Kid)

    Room amenities

    • 431 sq ft
    • Sleeps 3
    More detailsClassic Room (2 Adults 1 Kid)
  • Classic Room, Sea View

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 3
    More detailsClassic Room, Sea View
  • Classic Room, Sea View (2 Adults 1 Child)

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 3
    More detailsClassic Room, Sea View (2 Adults 1 Child)

About this area

Cayo Coco

Located in Cayo Coco, Melia Cayo Guillermo - All Inclusive is on the beach. While the natural beauty of Cayo Coco Beach and Cayo Guillermo Beach can be enjoyed by anyone, those looking for an activity can head to Cayo Guillermo Marina.

Visit our Cayo Coco travel guide
Map
Popular Location

What's nearby

  • Cayo Coco Beach - 12 min drive
  • Cayo Guillermo Marina - 25 min drive
  • Cayo Guillermo Beach - 27 min drive
  • Cayo Paredon Grande Lighthouse - 44 min drive
  • Laguna la Redonda - 48 min drive

Restaurants

  • Las Palmeras — 1 min walk
  • Bonasi — 1 min walk

About this property

Melia Cayo Guillermo - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
At Melia Cayo Guillermo - All Inclusive, hit the beach, dine on-site at Las Palmeras or enjoy a drink at one of the resort's 4 bars/lounges. All 301 rooms offer balconies or patios, minibars and TVs with cable channels. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests. Limited housekeeping is available.
Melia Cayo Guillermo - All Inclusive offers 301 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a limited basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • All meals, snacks and beverages included
  • 4 restaurants
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Horse riding/hire
  • Kayaking
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (limited)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: USD 2 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Can I cancel my reservation for free at Melia Cayo Guillermo - All Inclusive and receive a full refund?
Yes, Melia Cayo Guillermo - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Cayo Guillermo - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Melia Cayo Guillermo - All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Melia Cayo Guillermo - All Inclusive?
Self-parking is free at this property.
What time is check-in at Melia Cayo Guillermo - All Inclusive?
Check-in is from 4 PM to midnight.
What time is check-out at Melia Cayo Guillermo - All Inclusive?
Checkout is at 11 AM.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is this property located?
This Cayo Coco resort is on the beach, 6.3 mi (10.1 km) from Cayo Coco Beach, and within 20 mi (32 km) of Cayo Guillermo Beach and Cayo Guillermo Marina. Cayo Paredon Grande Lighthouse is 26.3 mi (42.3 km) away.

Guest reviews

Overall score and ratings for Melia Cayo Guillermo - All Inclusive

3.3
Guest rating
5 - Excellent
10
4 - Good
21
3 - Okay
8
2 - Mediocre
5
1 - Poor
9
3.7
Cleanliness
3.5
Service and Staff
3.1
Amenities
3.2
Property condition

4/5 Good

  • Liked: Staff & service

Stayed 2 nights in Feb 2020

1/5

  • Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities, room comfort

The hotel was ok but food no good no much choice for drinks we change to other hotel much better Meliá cayó coco

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The hotel is rated at 5 stars, however it seems more like 3.5 stars. Pros: Lovely beach staff are typically bilingual Comfortable beds Excellent food Cons: A bit run down. It leaks when it rains in the lobby and restaurants. The bathroom only had very hot water, no cold, no room temperature. All outlets in the rooms are 220v.

Stayed 3 nights in Aug 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jun 2019