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Reviews
8.6 out of 10
Excellent
Popular amenities
Room options
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Showing 3 of 3 rooms
View all photos for Superior Double Room

Superior Double Room
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
View all photos for Comfort Room

Comfort Room
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
View all photos for Deluxe Room

Deluxe Room
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
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Moon Palace Cancun - All Inclusive
Cancun
- Pool
- All-inclusive
- Spa
- Kids pool
8.2 out of 10, Very good, 2,813 reviews
The price is CA $389
CA $477 total
includes taxes & fees
Sep 9 - Sep 10
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the area
Located near the beach, Xoza Hotel Urban Escape is in Downtown Cancun, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun are not to be missed.

Lopez Portillo, Cancun, QROO, 77513
What's nearby
- Las Palapas Park - 19 min walk - 1.6 km
- Plaza 28 - 19 min walk - 1.6 km
- Cancun Mall - 2 min drive - 1.8 km
- Plaza Las Americas - 4 min drive - 3.2 km
- Ultramar Ferry Puerto Juárez - 6 min drive - 4.2 km
Getting around
Restaurants
- Los 7 Mares - 8 min walk
- Antojitos Yucatecos Polcanes y Panuchos - 4 min walk
- La Loteria Taqueria - 6 min walk
- El Pocito - 7 min walk
- Las Tortas de Cochinita - 4 min walk
About this property
Property amenities
Room amenities
Policies
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN
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Xoza Hotel Urban Escape Reviews
Reviews
8.6
Excellent
9.0/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
Jun 18, 2025
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025
10/10 Excellent
Virginia
Jul 5, 2025
Liked: Cleanliness
Disliked: Amenities
Virginia
Stayed 2 nights in Jun 2025
6/10 Okay
Sebastiano
Apr 28, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Sebastiano
Stayed 1 night in Apr 2025
8/10 Good
SANDRA
Mar 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
SANDRA
Stayed 3 nights in Feb 2025
2/10 Terrible
Jason
Mar 9, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason
Stayed 4 nights in Mar 2025
2/10 Terrible
Jarell M
Mar 25, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jarell M
Stayed 3 nights in Mar 2025
6/10 Okay
Idanet
Mar 9, 2025
Liked: Cleanliness, staff & service
Idanet
Stayed 4 nights in Feb 2025
10/10 Excellent
Enrique
May 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Enrique
Stayed 2 nights in May 2025
10/10 Excellent
Erika Figueroa
May 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erika Figueroa
Stayed 4 nights in May 2025
10/10 Excellent
Renata
May 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renata
Stayed 1 night in May 2025
6/10 Okay
Iris Adriana
May 16, 2025
Iris Adriana
Stayed 1 night in May 2025
8/10 Good
Gabriela
May 12, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriela
Stayed 2 nights in May 2025
10/10 Excellent
Adrian
May 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adrian
Stayed 1 night in May 2025
10/10 Excellent
María Teresa
Apr 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
María Teresa
Stayed 1 night in Apr 2025
10/10 Excellent
Jesus
Apr 6, 2025
Liked: Cleanliness, property conditions & facilities
Jesus
Stayed 6 nights in Mar 2025
10/10 Excellent
nathan
Apr 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nathan
Stayed 4 nights in Mar 2025
10/10 Excellent
Alberto
Mar 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alberto
Stayed 3 nights in Feb 2025
10/10 Excellent
Hector
Mar 12, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Hector
Stayed 4 nights in Mar 2025
10/10 Excellent
Itzel
Mar 10, 2025
Itzel
Stayed 1 night in Mar 2025
8/10 Good
Ronny
Feb 8, 2025
Ronny
Stayed 1 night in Feb 2025
10/10 Excellent
Juan Felipe
Jan 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Felipe
Stayed 1 night in Jan 2025