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Oasis Palm All Inclusive

Photo gallery for Oasis Palm All Inclusive

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationPlaya Tortugas9 min walk
  • Popular LocationLas Perlas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. Traveling with kids? Consider Aquaworld, or check out an event or a game at Andres Quintana Roo Stadium. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Langosta Beach - 7 min walk
  • Playa Tortugas - 9 min walk
  • Jardín del Arte - 11 min walk
  • Las Perlas Beach - 16 min walk
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • La Trattoria - 4 min walk
  • Dolcemente Pompei - 12 min walk
  • Cocos and Grill - 14 min walk
  • La Playita Restaurante Bar Cancun - 5 min drive
  • Luna Rossa - 5 min drive

About this property

Oasis Palm All Inclusive

Beachfront, with full-service spa
At Oasis Palm All Inclusive, hit the beach, dine onsite at Sisal Buffet, or enjoy a drink at one of the property's 7 bars/lounges.
Oasis Palm All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Sisal Buffet
  • Piratas del Caribe(niños)
  • Los Agaves
  • Dos Lunas
  • La Bamba

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 293 out of 994 reviews
5 - Excellent 29%
Rating 4 - Good. 250 out of 994 reviews
4 - Good 25%
Rating 3 - Okay. 195 out of 994 reviews
3 - Okay 20%
Rating 2 - Poor. 131 out of 994 reviews
2 - Poor 13%
Rating 1 - Terrible. 125 out of 994 reviews
1 - Terrible 13%

3.8/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the restaurants and food selection were better. Hamburgers and hot dogs are not the kind of food I wanted to experience in Mexico. The sushi was horrible! Overall the hotel is ok. The food is horrible. Didn't get to experience The Jurassic pool because they only allow one adult to enter with the child I wasn't going to leave my spouse by himself as we went to have a family experience.
Stayed 7 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, unclean, most of the staff are aggressive. Food is good, assortment of pools and restaurants. Roberto in the concierge is the most helpful
Stayed 6 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Hotel was fair , Biggest concern is customer service Utilities outdated ( Key wasnt working , Toilet clogs) Front desk is terrible , except for Cristopher who I would shout out for his amazing service , he tried to help to the maximum , and Leidy who tried to help too Other than that its a disaster I would like also to shout out for servers working in the restaurants very friendly except for one incident - in the Sisal restaurant -
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y personal amable. Sería bueno que tuvieran un restaurante estilo buffet más grande, con mayor capacidad para no tener que estar haciendo filas.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad de los trabajadored
Stayed 5 nights in Jun 2022