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Overview of Oasis Palm All Inclusive

Photo gallery

Featured Image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Oasis Palm All Inclusive

3.5 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEscenica Tower3 min walk
    Popular LocationMuseum of Popular Mexican Art5 min walk
    Popular LocationJardín del Arte11 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

Choose dates to view prices

Standard Room Non Refundable (Up to 2 Kids eat and stay free)

No guest room rating
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard Room (Up to 2 Kids eat and stay free)

No guest room rating
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior Room (Up to 2 Kids eat and stay free)

No guest room rating
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Room (Up to 2 Kids eat and stay free)

No guest room rating
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

About this area

Cancun

Located on the beach, Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.
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Map
Popular Location

What's nearby

  • Escenica Tower - 3 min walk
  • Museum of Popular Mexican Art - 5 min walk
  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Jardín del Arte - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Sisal Buffet — 1 min walk
  • Piratas del Caribe(niños) — 1 min walk
  • La Dolce Vita — 4 min drive
  • Rino Pizza Time — 5 min drive
  • Luna Rossa — 5 min drive

About this property

Oasis Palm All Inclusive

Beach spa retreat walking distance from Langosta Beach
Catch some rays at the beach or spend the day relaxing at Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 214 rooms offer WiFi, minibars, and flat-screen TVs with cable channels. Guests will also find rainfall showerheads, hair dryers, and showers.
Oasis Palm All Inclusive offers 214 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to offsite clubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and local beverages included
  • 7 restaurants
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; to check in, go to https://www.oasishoteles.mx:643/preregister/search
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-2 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Oasis Palm All Inclusive and receive a full refund?
Yes, Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Oasis Palm All Inclusive?
As of Apr 20, 2021, prices found for a 1-night stay for 2 adults at Oasis Palm All Inclusive on Apr 22, 2021 start from CA $205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Oasis Palm All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oasis Palm All Inclusive?
Valet parking is free at this property.
What time is check-in at Oasis Palm All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Oasis Palm All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Oasis Palm All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/boogie-boarding, volleyball, and more.
Where is Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escenica Tower, Langosta Beach, and Turtle Beach. Tortuga Beach and Cancun Convention Center are also within 3 mi (5 km).

Overall score and ratings

3.4
Rating 5 - Excellent. 250 out of 991 reviews
5 - Excellent 25%
Rating 4 - Good. 265 out of 991 reviews
4 - Good 27%
Rating 3 - Okay. 220 out of 991 reviews
3 - Okay 22%
Rating 2 - Poor. 135 out of 991 reviews
2 - Poor 14%
Rating 1 - Terrible. 121 out of 991 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family, Travelled with family and small children
Disliked: Staff & service
beach
Stayed 7 nights in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the beach was small, very small and no coverage from the sun. the pools were good but not enough chairs or coverage from the sun. the property next door, the fancy part, had plenty of that but we couldn't use it without paying extra and I think it was $100 per person. the food was mostly terrible with some good items but for the most part, it was a bad and boring buffet. the rooms were musty. the gift shop was not open very often. one of the maids was rude to our 15 year old when she was exchanging towels asking, did you clean your shoes with these towels? not terrible but not a great experience either
Stayed 6 nights in Mar 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you needed was there you never needed to leave the hotel. Also they allowed you to stay on all inclusive mode even after your checkout time while waiting for your shuttle to airport. That was really nice.
Stayed 5 nights in Mar 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very family hotel for everyone kids will love it
Stayed 4 nights in Mar 2021

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Horrible customer service! I waited in the reception for over an hour and a half. The only receptionist just takes off leaving no one to check guests in. The reception was a closed room full of people, many of whom were not wearing a face mask. The hotel also fails to mention that Free data is only for one device. All others need to pay an additional fee. The food could be a lot better. Customer service was horrible. I felt like I was bothering the employees. When I told the manager about the reception and the fact that many people were not wearing a face mask in a packed room, he dismiss me and offered his apologies but didn’t send any additional people to relieve the crowd. I will never stay at this place again!!
Stayed 3 nights in Jul 2020

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