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On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

3.4/5
997 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Breakfast included
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLangosta Beach7 min walk
Popular LocationTurtle Beach9 min walk
Popular LocationTortuga Beach7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

  • Standard Room Non Refundable (Up to 2 Kids eat and stay free)

    Room amenities

    • Sleeps 5
    More detailsStandard Room Non Refundable (Up to 2 Kids eat and stay free)
  • Standard Room (Up to 2 Kids eat and stay free)

    Room amenities

    • Sleeps 5
    More detailsStandard Room (Up to 2 Kids eat and stay free)
  • Family Room (Up to 2 Kids eat and stay free)

    Room amenities

    • Sleeps 5
    More detailsFamily Room (Up to 2 Kids eat and stay free)

About this area

Cancun

Located on the beach, Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighbourhood. Market 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Dolphin Discovery. Travelling with kids? Consider Aquaworld, or check out an event or a game at Beto Avila Baseball Stadium. Looking to get your feet wet? Kayaking and snorkelling adventures can be found near the property.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive
  • Cancun Golf Club at Pok Ta Pok - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • Sisal Buffet — 1 min walk
  • Piratas del Caribe(niños) — 1 min walk
Questions about this property?Find answers

About this property

Oasis Palm All Inclusive

Beach spa retreat, walking distance from Langosta Beach
Catch some rays at the beach or spend the day relaxing at Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 214 rooms offer WiFi, free minibar items and flat-screen TVs with cable channels. 24-hour room service, rainfall showerheads and hairdryers are among the other amenities available to guests.
Oasis Palm All Inclusive offers 214 forms of air-conditioned accommodation with free minibar items and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Access to off-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and public transport

  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and local beverages included
  • 7 restaurants
  • 7 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm All Inclusive
Oasis Palm Cancun
Oasis Palm
Oasis Palm Beach Hotel Cancun
Oasis Palm All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Oasis Palm All Inclusive and receive a full refund?
Yes, Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Oasis Palm All Inclusive?
As of Aug 11, 2020, prices found for a 1-night stay for 2 adults at Oasis Palm All Inclusive on Aug 12, 2020 start from CA $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, surfing/boogie boarding, volleyball and more.
Where is Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Escenica Tower, Langosta Beach and Turtle Beach. Tortuga Beach and Cancun Convention Center are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Oasis Palm All Inclusive

3.4
Guest rating
5 - Excellent
245
4 - Good
268
3 - Okay
226
2 - Mediocre
137
1 - Poor
121
3.8
Cleanliness
3.7
Service and Staff
3.5
Amenities
3.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very covid conscious,all employees wearing face masks,temperature checked upon arrival ,rooms kept very tidy this hotel is family oriented,kids have a designated pool,@ the beach the water stays rather calm, you can choose from a variety of restaurants where you can find very good seafood,authentic Mexican food ,or have a burger, & pizza

Stayed 4 nights in Aug 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

It was okay. Staff didn't seem to enjoy their jobs for the most part and outdoor bars and the indoor coffee shop were understaffed. The restaurants were good at times but far from special. I wouldn't stay here again.

Stayed 7 nights in Jul 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The Hotel restaurants the food are has no flavor, the italian one is everthing less Italian. Lol. I never step in this hotel anymore. All inclusive, the food and variety is so cheap. Got kind poisen food. Had diarrhea. The showers water the faucet water smells stinks.

Stayed 6 nights in Jul 2020

2/5

  • Liked: Cleanliness
  • Disliked: Amenities

Masks were not required and people were way too comfortable during a pandemic. I was very uncomfortable with lack of social distancing. There were lots and lots of people in the pools. The food was not great either. I was disappointed ☹️

Stayed 5 nights in Jul 2020

1/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn't stay at Oasis Palm it was closed when we got there they sent us to the Grand Oasis Cancun it was a bigger hotel with more swimming pool area more restaurants but the beach was filthy and the entertainment wasn't as good as the Palm we've stayed at the palm before and in our opinion it's the better of the two sometimes in life bigger isn't better.

Stayed 7 nights in Jul 2020