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Oasis Palm All Inclusive

Photo gallery for Oasis Palm All Inclusive

On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5-star property

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationPlaya Tortugas9 min walk
  • Popular LocationLas Perlas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

About this area


Located on the beach, Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. El Meco Archaeological Site and Temple of the Warriors are local landmarks, and travelers looking to shop may want to visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Cancun Bullfight ring. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.

What's nearby

  • Langosta Beach - 7 min walk
  • Playa Tortugas - 9 min walk
  • Las Perlas Beach - 16 min walk
  • Cancun Golf Club at Pok Ta Pok - 6 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive


  • La Trattoria - 4 min walk
  • Dolcemente Pompei - 12 min walk
  • Cocos and Grill - 14 min walk
  • La Playita Restaurante Bar Cancun - 5 min drive
  • Luna Rossa - 5 min drive

About this property

Oasis Palm All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a free breakfast buffet, a terrace, and a playground at Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach umbrellas, and beach towels. Indulge in a body treatment, a massage, and aromatherapy at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the onsite buffet restaurant. Aerobics classes are offered at the gym; other things to do include kayaking and volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Express check-out, concierge services, and an elevator
  • ATM/banking services, tour/ticket assistance, and multilingual staff
  • Guest reviews give good marks for the family-friendly amenities, bar, and beach locale
Room features
All 214 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Golf green fees




Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Sisal Buffet
  • Piratas del Caribe(niños)
  • Los Agaves
  • Dos Lunas
  • La Bamba

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide


  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room


  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily


  • Elevator


  • Beach towels
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay
  • Sanitation services: USD 3.45 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oasis Palm All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Oasis Palm All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Oasis Palm All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Oasis Palm All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball, and more.

Where is Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escenica Tower, Langosta Beach, and Playa Tortugas. Las Perlas Beach and Tortuga Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at Oasis Palm All Inclusive and receive a full refund?

Yes, Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.


Rating 10 - Excellent. 307 out of 1019 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 236 out of 1019 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 206 out of 1019 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 135 out of 1019 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 135 out of 1019 reviews" "
" "2 - Terrible 13%




Staff & service




Property conditions & facilities




4/10 Poor


Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This resort was extremely loud at night. Every night they had live music blasting outside our window from 9-11pm. For a kids/family resort it was extremely confusing why they would do that. They staff was slow to respond to any request we had. I had low expectations for the food but it was pretty bad. It was hard to get my kids to eat anything the whole week.
Stayed 7 nights in Jan 2023

6/10 Okay


Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In my experience, employees are very nice from the entrance to the housekeeping crew. My two complains I dis not like is the line you have to make for the restaurants. The ONLY had a GREAT customer service was the buffet at dinner time. The guy at the door was always pleasant and took people until the actual time they closed, in the other hand all other restaurants and the cafè closed ten minutes before or earlier. It was like they did no wanted to be there. My second complaint is the smell of the room and the cleaning. The hotel is old, I understand that. But the sink, bathroom wall could be clean. The window was falling off and the elevators dont have AC, if you get stuck there you wont have much time. I ended with a bad allergy. The amenities al have several equipment in the property out of service.

8/10 Good


Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La comida no es muy buena

10/10 Excellent


Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Very good maintenance, Location, food & services. Location is good for Beach & Bus Services. Andre is the good guy (Have a Tour information Table), Sitting next to the bar. Very friendly & giving good suggestions.

8/10 Good


Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the fact that the beach was nice, the ocean was quiet, no waves so it was perfect for the kids. Very hard working employees and very well trained. I didn't like the fact that everytime we took a shower water was going out of the shower cabin and if you leave it it goes all over the room but they were coming to clean the room every day and they would clean it really good

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very beautiful stay

4/10 Poor


Travelled with family
Liked: Cleanliness
besides food poisoning, you don't get all you see on the pictures. Pictures include both Oasis resorts which cost extra. Night life was pretty bad, not many activities. The pool was closed half of the time. pool bar was under construction. the water on the beach was murky, looked like a lake. food was pretty good especially the seafood restaurant, that was excellent. bars were always out of mint for mojitos. overall facilities and public bathrooms were always nice and clean.

8/10 Good

Arminio Celso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unique and family friendly.

6/10 Okay


Travelled with family and small children
Disliked: Staff & service
1 = bad, 3 = ok, 5 = great. Beds 5, bathroom 1, noise in hotel room 4, daily room housekeeping 5, restaurant food 5, buffet food 3, bar drinks 4, outdoor snacks 1, pool conditions 3, pool cleanliness 2, outdoor service by staff was not provided, outdoor cleanliness 1, outdoor atmosphere 3, beach 3, pool or beach chairs 2, staff friendliness 2, staff attention to customer service 1 unless they are trying to sell you something then 5, video game areas for kids 3, night performance 5 but ability to accommodate a crowd for the show 1. This was our first time in Cancun and in general had a good time here. This hotel does not have balconies so trying to dry wet clothes was difficult. My only major complaint is that several staff members spoke badly about my kids thinking they did not speak Spanish. After hearing what they said, they told and and we made a formal complaint about the first incident with the manager however, this happened several times with different staff and we did not bother to report the others as we were trying to have a good time. I used to hear great things generally about the high level of customer service in Cancun but I cannot say this was the case at this hotel unless, again, they are trying to sell you something which you have to answer to daily as you walk through the lobby... Hope this helps everyone thinking of booking at this site.

2/10 Terrible

Hector, San Antonio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very bad service, only one elevator to go up to the room, it had to take 20 min, the towels were very old and scratchy, the food was very little varied, to reserve the dinner you have to wait an hour to make the reservation, very bad service
Stayed 5 nights in Nov 2022