Moon Palace Nizuc offers a 27-hole golf course and AWE Spa for renewal. Enjoy breakfast buffets and swim-up bars at this all-inclusive resort. Guests love the comfy sun loungers and helpful staff, enhancing the experience.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Spa
Parking included
Free WiFi
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Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000963/2025
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Frequently asked questions
Does Moon Palace Nizuc - All inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.
How much does it cost to stay at Moon Palace Nizuc - All inclusive?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Jun 1, 2026 start from CA $583, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Moon Palace Nizuc - All inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Moon Palace Nizuc - All inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Moon Palace Nizuc - All inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.
Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?
Yes, the property is all-inclusive.
Where is Moon Palace Nizuc - All inclusive located?
This Cancun property is on the beach, 1 mi (1.6 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Moon Palace was amazing. Our family had a great stay. The pool and beach were amazing. We went deep sea fishing and had a great time except for the 10 foot waves. This is a great resort and highly recommend it to everyone. We will definitely return for another spring break trip.
We love Moon Palace! Got married there in 2023 and we love going back every anniversary to celebrate! Quick ride from the airport, delicious food and the staff is top notch!
Love all restaurants, the drinks are really good!! They had clase azul and 1942 for an up charge. Don Julio reposado and way more liquor options included. The arcade is also all inclusive which in many other resorts they are not. Some pools are also heated with is a plus for me. Overall very good resort!
Katie
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Emrys
Mar 28, 2026
Liked: Cleanliness, staff & service, amenities
Great friendly service, very much looking to please. Good shows and activities. Good food and and drink. Would highly recommend.
The hotel facilities are in excellent condition. The cleanliness and the food are among the best I’ve experienced at an all-inclusive resort.
They have several beautiful pools, each offering different activities, which makes the stay even more enjoyable.
The beach is not the best—in fact, it’s quite disappointing—but it’s made up for by how beautiful the hotel itself is.
This is my scond time to go to Moon palace Cancun, in general I really like the resort, friendly staff & swimming pools.
I tried both Sunrise & Nizuc for stay both are beautiful & clean. If you will ask me which one I will choose between the two, Sunrise is better pools & resturants & newer facilities. The 3 hotels in this resorts are great. Kids & adults will Love the place.
Overall, our stay at Moon Palace Nizuc was great. Our two pre teen sons loved it! The food was good, pools were awesome. Rooms were cleaned. But mostly service was wonderful!!!! It was nice having the multiple resorts to go between. The only downfall was the ocean, it was stinky and dirty... But the beautiful pools made up for it! Also quick trip to and from airport so that was nice too!
This was an amazing overall experience at Moon Palace. It was great to be able to let our teenagers roam around between the resorts without worrying. My son played basketball all day and made a bunch of new friends. The food was excellent and there was so much varitey. We are going nack to the Sunrise resort next year as we stayed at Nizuc this year.
The Moon Palace Nizuc was incredible! All inclusive is the way to go! The rooms, the staff, the facilities, the food, the activities and the beaches were amazing! My wife and I had an amazing time and we are coming back next year!