expedia
VIP Access

Isla Mujeres Palace Couples Only All Inclusive Resort

Star Rating
4 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
385 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Garrafon Natural Reef Park
    2 min walk
  • Popular Location
    Dolphin Discovery
    3 min drive
  • Popular Location
    Cancun Underwater Museum (Isla Mujeres)
    3 min drive
  • Airport
    Isla Mujeres, Quintana Roo (ISJ)
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 1 King Bed, Jetted Tub, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Concierge Level

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Deluxe Room, Jetted Tub, Resort View

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Jetted Tub, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Isla Mujeres

Located in Isla Mujeres, Isla Mujeres Palace Couples Only All Inclusive Resort is on the beach. Dolphin Discovery is a popular attraction and the area's natural beauty can be seen at Garrafon Natural Reef Park and Norte Beach. Tortugranja Turtle Farm and Parque de los Suenos are also worth visiting.

Popular Location

What's nearby

  • Garrafon Natural Reef Park - 2 min walk
  • Dolphin Discovery - 3 min drive
  • Cancun Underwater Museum (Isla Mujeres) - 3 min drive
  • Norte Beach - 9 min drive
  • El Rey Ruins - 85 min drive

Restaurants

  • Where to eat
  • Azul Restaurant – Poolside restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Lobby Bar – Ocean-view lobby lounge. Open daily.
  • Pool and Snack Area – Diner with a bar. Open daily.

About this property

Isla Mujeres Palace Couples Only All Inclusive Resort

Adults-only beachfront property with an outdoor pool
Catch some rays at the beach or spend the day relaxing at Isla Mujeres Palace Couples Only All Inclusive Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 62 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and iPod docking stations are standard, as are Smart TVs with satellite channels.
Isla Mujeres Palace Couples Only All Inclusive Resort offers 62 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to balconies. 47-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Snorkelling excursions

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Bartending
Language

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)
Free ferry terminal shuttle

Food and drink

Free full breakfast available daily 6:30 AM–11:30 AM
All buffet and à la carte meals, snacks and beverages included
2 restaurants
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness centre
Beach volleyball
Free bike hire
Full-service spa
Kayaking
Outdoor pool
Scuba diving
Shopping
Snorkelling
Volleyball

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
1 meeting room
Computer station

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Marina on-site
Pool sunloungers
Rooftop terrace

Spa

3 treatment rooms
Couples treatment room(s)
Massage - hot stone
Massage/treatment rooms

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Free toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower

Entertainment

47-inch smart TV
TV/satellite channels
iPod dock
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Balcony

More

Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Isla Mujeres Palace Couples All Inclusive Resort
  • Isla Mujeres Palace Couples All Inclusive
  • Palace Couples All Inclusive
  • Isla Mujeres Couples Inclusiv
4.5

Wonderful

5 - Excellent
254
4 - Good
88
3 - Okay
31
2 - Mediocre
8
1 - Poor
4
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Dec. 2019

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    They did not upgrade until I asked. I expected that they would be upgrading the room without any requests from me.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    I liked : Courteous smiling staff Beautiful clean room Beach Pool restaurant Value No kids Checkin and out was smooth I didn’t like: Main dining room food was underwhelming. Buffet was mediocre. Menu was repetitive, didn’t taste very good and often out of items. Service in main dining room - servers were very nice but often distracted. For example, they would pour coffee...I’d ask for milk and they would forget to bring it. Entertainment was poor. Would be nice if they brought in a band, maybe some dancing, etc.

    Stayed 6 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My husband and I both felt very special with all the attention to detail and service of those working. Some of the most gracious and happy staff we have experienced at any resort! We were especially grateful for the extreme service that resort management and chefs offered. They were so conscientious and helpful to accommodate food allergies. We were so surprised to have staff reach out to discuss meals and provide dining options across the property. Other guests even commented how impressive it was!

    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked that it was clean and quiet. All staff were very pleasant. Food was delicous and the room was great. Its an Ocean front property. The Ocean there is calm.

    Stayed 5 nights in Nov. 2019

    Tell us how we can improve our site