6/10 Okay
Melvin, Lakewood
Travelled with family
Jul 26, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at this location several times, but unfortunately this will be the last time we will be staying there. There are many reasons why.
The hotel is old and run down. The rooms we stayed in where decent. We had two rooms and they both had some issues. The door to the bathroom in one of the rooms was extremely loud when closing it. There was no way to not wake someone up in the middle of the night. The main door of the other room was difficult to close without making lots of noise. At night the rooms were bright because of the lights outside, and that was the case even with the blackout blinds. The AC in the rooms, and almost everywhere in the facilities, was not up to par for the type of weather in Cancun. I woke up every night sweating. The only "saving grace" was the ceiling fans right above the beds.
The eating options used to be so great years ago. Unfortunately that is no longer the case. The first two meals we had at this resort were great. When we first arrived, the Expedia representative was able to get us reservations (another inconvenience) at Marco Polo for that night. It was good, not great. The food was very good, but it was difficult to fully enjoy it because the AC was not working at all in that restaurant. There were some fan but they were not enough.
The last reason for not staying at GR Caribe is the beach. This is not the resort's fault. We could not get is the water because most of the beach has washed away leaving only rocks. Not good!!!
Melvin
Stayed 4 nights in Jul 2024