Fabulous apartment and had fully intended to book again on our return, sadly we were charged €50 for a pair of scissors which were as we found them, they came apart and clipped together for use and something in the bedroom which again was exactly as we had found it, the problem is nobody checks you in or out, we did however mention them to Adela the lady in the block who holds the keys, I have sent 2 emails/messages to Volker the owner, tried to call from a number that I was given by the company, (that was unobtainable), very sad and very unfortunate as we really had intended to re book the same apartment!...my rating is relating to the issues which were fully explained in my email! Volker was responding to every email/message almost immediately, so it was very disappointing to be ignored with no explanation or discussion, we are respectable people and would have genuinely been happy to pay for damages had we actually caused any, we feel we are paying for other people’s damage or carelessness or possibly people may be paying for the same damage over and over again?...who would know.