Ratings based on 227 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by Juan

Maternity room?

Posted 30-Jan-2017 on Hotels
The room was in need of repairs in the bathroom, leaky tub faucet, sloppy wood trim caulking and toilet that flushed weird. Then...we had elephants or expectant fathers above us. They walked back and forth for over six hours stomping their feet as if they weighed a ton. We didn't get to eat breakfast because we were too tired to get up.
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thank you for taking the time to provide feedback about your recent stay! I am happy to let you know that the hotel has just begun the process of a light renovation, with improvements to the bathrooms as a big part of the project! We hope to see you again after the work is complete. Thank you, Jon Legalos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Dumas, Tx

Great stay

Posted 30-Jan-2017
The hotel was in a great location. We could walk to wonderful restaurants and shopping, or have easy access to the highways for downtown. The hotel it self provided all the aminaties we needed.
Comment from Hotel Management
7-Feb-2017 by JonL, Hotel Management
Thank you for the 5 star review! We hope to see you again soon.
5 out of 5
by Yetta from Irving, TX

Clean and comfortable!!

Posted 27-Jan-2017 on Hotels
I enjoyed every bit of it kids enjoyed breakfast most of all.
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thanks for the great review!
5 out of 5
by erin

Posted 23-Jan-2017 on Hotels
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thank you for the 5 star review!!
5 out of 5
Recommended
for Couples
by A verified traveller from Houston

Nice hotel for couples!

Posted 13-Jan-2017
Pros: I arrived at around 12 am and had trouble to turn on heater. The staff was very helpful and professional!!
Cons: Kitchen did not have strong ventilation. The alarm rang when I was cooking. We didn't burn the kitchen but little smoke already triggered the alarm
We reserved the hotel for our anniversary celebration, as we would like to cook our own meal in the hotel. The hotel provided basic cooking and eating utensils. The hotel staffs was willing to provide us butter for cooking, which was very considerate.
Comment from Hotel Management
7-Feb-2017 by JonL, Hotel Management
Thank you for the detailed positive review! We hope to see you again on your next visit to the area.
4 out of 5
by Lois

Convient location

Posted 9-Jan-2017 on Hotels
When we got there the bathroom hadn't been cleaned I told the manager and he offered to put us in a new room, the bathroom door had holes in it.
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thank you for the 4 star review! We have recently begun a light renovation that includes improvements to the bathrooms. We hope to see you again when the work is complete, you are sure to notice a big difference!
3 out of 5
by A verified traveller

Great location, nice room, parking sucked

Posted 20-Dec-2016 on Hotels
The hotel is in good condition. Room was decent in size and had a full kitchen (full size fridge). Bathroom was a little small but not in bad shape. My room had metal racks in the closet for storing folded items but no drawers. TV didn't work and they fixed it the very next day, so I'd say service was prompt and good. Walking distance to Whole Foods and a few restaurants, which was convenient. The only negative thing that really bothered me was lack of parking spaces. I stayed for 5 nights and 3 of the nights I came back around 8pm and had to park in the next hotel (per instructed by this hotel's staff).
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thank you for the kind remarks regarding the staff, service, and our rooms! During periods of high occupancy parking can get a little tight. We are working to find solutions to this, and may see some additional parking spots added in the near future. We hope to see you again soon!
4 out of 5
by A verified traveller

Posted 13-Dec-2016 on Hotels
Everybody super accomodating. Enjoyed.
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thank you for the great review!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Dec-2016 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 6-Dec-2016 on Hotels