Quintana Roo All inclusive Vacations

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Excellent

Great resort and beautiful property, but it's a big resort and lacks the personal feel of the smaller resorts

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Awesome experience this is the second time we have been here Food is fantastic the service impeccable beautiful resort I do think it needs a refresh in some areas Pool tiles It’s an older property but still clean and so friendly ❤️

Excellent

Todo muy bueno, la comida y la atención el ambiente muy agaradable

Our family of 4 stayed at Fiesta American Cozumel in August. We particularly thought the staff was phenomenal. Everyone was kind, warm, and welcoming. The staff was definitely 5 stars. We also loved the beach. The cabanas and the lounge beds at the edge of the water were fantastic. We spent a lot of time snorkeling, and it was really amazing. We saw so many varieties of colorful tropical fish, an eel, small sting rays, and even one HUGE manta. Diving and snorkeling are our main reasons for vacationing in Cozumel, and I would say the water in front of the resort was one of the best places to snorkel right off the shore. The main reason we didn't feel like this was a 5-star resort was the food. I understand that there are going to be some corners cut when you're at an affordable all-inclusive resort, but the food was sub-par. Portions were generally small and the quality was usually lacking. Some of the food we had was good, but for the most part, the food didn't measure up to other places we've been to on Cozumel. The beachfront aspect of the property was great, but the resort hotel was dated and could use a refresh. Overall, I think it's a good all-inclusive, but next time we will probably stay someplace with better food options for our family. I should mention, we don't drink alcohol. If you are a drinker, then this all-inclusive place would be a fun and economical place to vacation with lots of great cocktails and beers that are included !

Todo muy bueno, la comida y la atención el ambiente muy agaradable