Title: UMi Tulum - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=99354380&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # UMi Tulum Travelers find their own slice of paradise on a private beach at UMi Tulum, where skilled therapists offer rejuvenating massages that melt away stress ## Photo gallery for UMi Tulum ![Restaurant - UMi Tulum (Tulum)](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/4bffd13d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private Garden Suite | Bathroom - UMi Tulum (Tulum)](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/284aac82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Rooftop Pool | Terrace/patio - UMi Tulum (Tulum)](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/fb4b79b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Rooftop Pool - UMi Tulum (Tulum)](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/69b2bafa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Rooftop Pool | Terrace/patio - UMi Tulum (Tulum)](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/1e86aabe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At UMi Tulum, turquoise waters meet white sand beaches. Guests start their day with continental breakfast on the terrace, then choose between spa treatments or beach massages. The outdoor pool and free WiFi complete the experience at this relaxing retreat near Tulum Beach. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Pet friendly - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Garden View Suite ![Garden View Suite](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/f1f6ea94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Premium bedding Ceiling fan Blackout drapes/curtains Bathrobes - 712 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Private Garden Suite ![Private Garden Suite](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/39fbc874.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Private Garden Suite ### Highlights Deck/patio Soundproofed Individually furnished Individually decorated Air conditioning Premium bedding Blackout drapes/curtains Ceiling fan - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Oceanfront Master Suite Rooftop Pool ![Oceanfront Master Suite Rooftop Pool](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/d21dbf95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanfront Master Suite Rooftop Pool 8.0 Very good 2 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Premium bedding - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Master Suite Rooftop Pool ![Master Suite Rooftop Pool](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/a75b9344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Rooftop Pool 10.0 Exceptional 1 review ### Highlights Furnished patio Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Oceanfront Master Suite Ground Pool ![Oceanfront Master Suite Ground Pool](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/67f88091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanfront Master Suite Ground Pool ### Highlights Furnished patio Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Premium bedding - Sea view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/b802d394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 279 reviews CA $569 CA $782 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0f6babb6-0120-468a-ad1a-2584db39028f&top_cur=CAD) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 630 reviews CA $661 CA $661 total includes taxes & fees Dec 24 - 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Pool - Spa - Pet friendly - Parking included 8.6 Excellent 291 reviews CA $90 CA $145 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0f6babb6-0120-468a-ad1a-2584db39028f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-UMI-Tulum.h99354380.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-UMI-Tulum.h99354380.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14119%2C-87.46132&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ORmr0ZpwLpppJUQV2hUB7W3ym7c=) Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 2 min walk \- 0.2 km - Ven a la Luz Sculpture \- 19 min walk \- 1.7 km - Las Palmas Public Beach \- 10 min drive \- 8.5 km - Playa Paraiso \- 11 min drive \- 9.2 km - Tulum Mayan Ruins \- 18 min drive \- 13.8 km #### Getting around - Tulum Intl. Airport (TQO) - 66 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬9 min walk - ‪Rosa Negra Tulum - ‬12 min walk - ‪ARCA - ‬11 min walk - ‪Secrets Tulum Beach Club - ‬10 min walk - ‪Casa Banana - ‬8 min walk ## About this property ### UMi Tulum Luxury hotel near Tulum Beach Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at UMi Tulum . This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), a free beach club on site, and a 24-hour front desk - Multilingual staff, a water dispenser, and concierge services Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Extra amenities include: - Recycling and LED light bulbs - Designer toiletries and hair dryers - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/04a19512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delek Tulum Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 334 reviews CA $470 CA $573 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=28929900&PinnedHotelID=28929900&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3390000/3389400/3389380/aee67cba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 519 reviews CA $660 CA $869 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3389380&PinnedHotelID=3389380&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, Oceanfront](https://images.trvl-media.com/lodging/18000000/17880000/17876800/17876764/327acb51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 368 reviews CA $351 CA $429 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/107000000/106130000/106124200/106124137/c32a9a71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sana Tulum Beachfront Boutique Hotel Zona Hotelera - On private beach - Pool - Spa - Free WiFi 9.8 Exceptional 71 reviews CA $541 CA $673 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=106124137&PinnedHotelID=106124137&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/63bf18a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 759 reviews CA $550 CA $725 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=13008835&PinnedHotelID=13008835&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Front Master Suite](https://images.trvl-media.com/lodging/10000000/9480000/9479100/9479017/a9cefaca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tago Tulum by G Hotels Zona Hotelera - On private beach - Pool - Spa - Parking included 9.2 Wonderful 372 reviews CA $623 CA $758 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=9479017&PinnedHotelID=9479017&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Beach View, Oceanfront](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alaya Tulum Zona Hotelera - Spa - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 441 reviews CA $367 CA $448 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/9691ca49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - Restaurant & Cenote Club Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 278 reviews CA $340 CA $463 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=92418875&PinnedHotelID=92418875&HadPinnedHotel=true®ionId=-1&adults=2) ![Champagne service](https://images.trvl-media.com/lodging/37000000/36190000/36180900/36180839/a256f319.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanan Tulum Hotel & Spa Adults Only Playground Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 365 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=36180839&PinnedHotelID=36180839&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/7241fb07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ma'xanab Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 374 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to noon - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Things to do - Beach yoga - Free beach club - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Outdoors - Beach towels - Beach umbrellas - Free beach cabanas - Garden - In a nature reserve - On a private beach - Outdoor entertainment area - Outdoor furniture - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways (39 inches high) - Smooth flooring in room - Stair-free path to entrance - Upper floors accessible by stairs only ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Espresso maker - Free bottled water - Limited room service - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Mobile key entry - Recycling - Safe - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from December 14 2025 to December 18 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per day Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3) - Pet fee: USD 50 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Parties and events (including family gatherings, birthday parties and weddings) are allowed on site This property uses a grey water recycling system Safety features at this property include a fire extinguisher and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as UMI Tulum Hotel UMI Tulum Tulum UMI Tulum Hotel Tulum ## Frequently asked questions ### Does UMi Tulum have a pool? ### Is UMi Tulum pet-friendly? ### How much is parking? ### What time is check-in at UMi Tulum ? ### What time is check-out at UMi Tulum ? ### Does UMi Tulum provide a shuttle to the airport? ### Where is UMi Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## UMi Tulum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 60 8 - Good 7 6 - Okay 6 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Anna Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing hotel, beautiful! Great location, great menu options, staff were great! We can’t wait to come back ##### Anna Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Meredith Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property. ##### Meredith Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Andrew Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/749e7979-e5db-4f3a-a9b4-a286001d3300-1757870841315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Man Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a small boutique hotel, people are really friendly, great location ##### Man Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jordy Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!! ##### Jordy Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Aneil May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great views , rooms are spacious and clean. All the staff are amazing with great food. ##### Aneil Stayed 1 night in May 2025 ### 10/10 Excellent #### steven Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tulum Lovely hotel and restaurant ##### steven Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carmel May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were excellent, extremely friendly & helpful. We would recommend this great hotel/resort. ##### Carmel Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Carolyn May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day! ##### Carolyn Stayed 4 nights in May 2025 ### 10/10 Excellent #### Noemi Jun 27, 2025 Liked: Cleanliness Not only is the property breath taking… but what really made my experience was the staff. The loveliest, kindest, most humble humans I’ve met in all my travels. I will be back to Umi. Thank you Umi!! ##### Noemi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Donald Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back! ##### Donald Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Sunita Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/9cc94362-3034-4815-b7bc-b3d596f208c4-1760478801934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe848a45-b942-4bee-91e1-2b401191d497-1760478802552.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc431faf-2a37-4741-a1e4-e9d8490d9ec3-1760478800208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18aafeea-e1cb-493e-9eab-6ad2b7686495-1760478801872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sunita Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Pouya Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant ##### Pouya Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Marc A Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife. ##### Marc A Stayed 3 nights in Oct 2024 ### 4/10 Poor #### TRAKONNIE Sep 23, 2025 Liked: Staff & service Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for. ![](https://a.travel-assets.com/ugc/hotel-reviews/d5e5b806-b27b-4866-857e-a90892adc9ba-1758650207293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/677eddf6-9f48-4d7a-b72e-34d318f5fef8-1758650207471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/45ffbd89-410c-4bee-a473-a7d796aed97f-1758650207500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/435b342a-a552-49e2-b7e4-85b741dd9ba6-1758650206910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TRAKONNIE Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Shire Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Had a great experience. Good food, drinks, and vibes with DJ and «party» right at the beach. Highly recommended. Would like to highlight the great staff Elisio, Arantxa, Diego, and Ricardo ##### Shire Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Marci Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed one night at UMi Tulum and wished we had more time! The Oceanfront Master Suite with Rooftop Pool was stunning—spacious, naturally serene, and with unbeatable beach views. The vibe was intimate and relaxing, perfect for unwinding. Great location, great hospitality—shout out to Carlos, you rock! ##### Marci Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Emmanuel Mar 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing small boutique beach front hotel Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean ![](https://a.travel-assets.com/ugc/hotel-reviews/96A01A5F97FDF3144200CC8EB8DAC4EA8DFF77C21711514702525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9BFA91FFCFBF1B76A812F95F8A080B454428CBFD1711514702768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB3CFCEA3724913DE60CD6CE8E15CD1A8A896C141711514700177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emmanuel Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jupin Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum. ##### Jupin Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Semih Jan 16, 2025 Liked: Cleanliness, staff & service Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans. ##### Semih Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### brandi Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip! ![](https://a.travel-assets.com/ugc/hotel-reviews/da40deeb-c296-484c-bf85-844b8dfd7759-1752202884489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### brandi Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Tzachar Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back! ##### Tzachar Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Loretta May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities So all in all the place was nice and in a prime location. At checkout they charged me a $10 fee because there was 2 make up stains on the sheets . It’s only $10\. But I knew it couldn’t have been make up because I wasn’t wearing any. I did have beer with Clamato and maybe a few drops spilled. But that’s something that comes out with a normal wash. So I’m wondering if they don’t wash sheets in between guests and had to charge me for washing them because extra stain remover was definitely not needed . There was nothing we did that would have warranted a $10 extra fee. ##### Loretta Stayed 1 night in May 2025 ### 10/10 Excellent #### Joud Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience. ##### Joud Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Antho May 7, 2024 Liked: Cleanliness, staff & service, amenities My stay at this hotel was nothing short of exceptional. From the moment I arrived, I was impressed by the convenience and personalized service provided by the staff. The hotel's direct access to the beach made my vacation incredibly convenient, allowing me to enjoy the beautiful shoreline with ease. The rooms exceeded my expectations, offering ample space and tasteful furnishings. I appreciated the attention to detail in the room design, which created a comfortable and inviting atmosphere throughout my stay. Additionally, the breakfast provided by the hotel was excellent, with a wide variety of delicious options to choose from each morning. Overall, I highly recommend this hotel for anyone seeking a convenient and personalized getaway. Despite the minor drawbacks, the exceptional service, spacious rooms, and beach access make it a fantastic choice for a memorable vacation experience. ##### Antho Stayed 5 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Naala Tulum](https://www.expedia.ca/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [IIK Tulum by The Spot Rentals](https://www.expedia.ca/Tulum-Hotels-IIK-Tulum-By-The-Spot-Rentals.h76877138.Hotel-Information)