Title: Otonomus Tulum (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=111609856&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Otonomus Tulum Aparthotel with an outdoor pool, near Tulum Beach ## Photo gallery for Otonomus Tulum ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/e52a066d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/4517bb63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/554fecd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/edc77189.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Otonomus Tulum provides amenities like a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Air conditioning ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 13 of 13 rooms ### View all photos for Studio, 1 King Bed, Private Pool, Ground Floor ![Studio, 1 King Bed, Private Pool, Ground Floor](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/35bd032c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Private Pool, Ground Floor ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View ![Comfort Apartment, 1 Bedroom, Private Pool, Pool View](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/476936f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 1 Bedroom, Private Pool, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View ![Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/f634a3b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Comfort Studio, Balcony ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio, Balcony ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Apartment, 1 Bedroom, Balcony ![Comfort Apartment, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/be5c796b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 1 Bedroom, Balcony 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View ![Deluxe Apartment, 2 Bedrooms, Balcony, Pool View](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/625dfcc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Studio, Valley View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed - Valley view ### View all photos for Deluxe Studio, Private Pool, Sea View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Private Pool, Sea View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed - Sea view ### View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View ![55-inch Smart TV with digital channels, tablet](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/a7013060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Private Pool, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed - Valley view ### View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View ![Fridge, stovetop, cookware/dishes/utensils, freezer](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/76a074ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Private Pool, Sea View 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed - Sea view ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View ![55-inch Smart TV with digital channels, tablet](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/8b50a113.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed - Valley view ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/601e17ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed - Sea view ### View all photos for Exclusive Apartment, 1 King Bed, Private Pool ![Exclusive Apartment, 1 King Bed, Private Pool](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/a9af3eee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, 1 King Bed, Private Pool ### Highlights Deck/patio Separate dining area Individually decorated Air conditioning Kitchen Refrigerator Smart TV Washer/dryer - 1 bedroom - Sleeps 3 - 1 King Bed - Ocean view ## You may also like Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 662 reviews CA $339 CA $475 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e07e67b3-33c3-487d-97f8-ee369160c16a&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 306 reviews CA $84 CA $138 total includes taxes & fees Feb 22 - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 522 reviews CA $683 CA $899 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e07e67b3-33c3-487d-97f8-ee369160c16a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Otonomus-Tulum.h111609856.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Otonomus-Tulum.h111609856.Hotel-Information) ## About the area Tulum is home to Otonomus Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) [View more Aparthotels in Tulum](https://www.expedia.ca/Tulum-Apart-Hotels.d182189-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.17287%2C-87.45426&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CrsppinraaoYQpkBI--mwm-BGhw=) Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 9 min walk \- 0.8 km - ![Tulum Mayan Ruins which includes tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 5 min drive \- 3.9 km - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 9 min drive \- 6.1 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 16 min drive \- 10.2 km - SFER IK 4 min drive \- 2.2 km ### Getting around - Tulum Intl. Airport (TQO) 47 min drive ### Restaurants - Papaya Playa Beach Club 3 min drive - Maya Tulum 11 min walk - Kin Toh 4 min drive - La Eufemia 11 min walk - Mateos 16 min walk ## About this property ### Otonomus Tulum Aparthotel with an outdoor pool, near Tulum Beach Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request. Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Kitchens offer refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the aparthotel include an outdoor pool. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 422 reviews CA $80 CA $106 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe King Ocean View with Jacuzzi | View from room](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/5085c811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 97 reviews CA $122 CA $152 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - 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Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 645 reviews CA $59 CA $79 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=111609856,92983826,113245073,111918641,91064339) ## Property amenities ### Pool/Spa - In-room massages - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Wheelchair-accessible parking and van parking available ### Kitchen - Cookware, dishware, and utensils - Freezer - Kitchen island - Refrigerator - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - 1 bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 55-inch smart TV with digital channels - Tablet computer ### Outdoor areas - Deck/patio - Terrace ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible van parking - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Concierge services - Guidebooks - Housekeeping (on request) - Limited-hour front desk - Meal delivery service - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 48 units - Bed sheets changed on request - Housekeeping (on request) - Individual decor - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 10:00 AM - 7:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Check-out instructions The host requires you complete the following before checking out: Turn off the lights and lock the doors ### Access methods Access code, front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 50 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Otonomus Tulum Tulum Otonomus Tulum Aparthotel Otonomus Tulum Aparthotel Tulum ## Frequently asked questions ### Does Otonomus Tulum have a pool? ### Is Otonomus Tulum pet-friendly? ### How much is parking? ### What time is check-in at Otonomus Tulum? ### What time is check-out at Otonomus Tulum? ### Where is Otonomus Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Otonomus Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.0 Property conditions & facilities 10 - Excellent 136 8 - Good 39 6 - Okay 15 4 - Poor 7 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Charbel Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!! ##### Charbel Stayed 1 night in Dec 2025 ### 8/10 Good #### Lisa Jan 18, 2026 Liked: Cleanliness, property conditions & facilities, communication Rooms were clean and spacious. Staff was very accommodating ##### Lisa Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Elie Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a Wonderful stay , the hotel is clean and the service was amazing! ##### Elie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kayla Woneda Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful! ##### Kayla Woneda Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Alea Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach. ##### Alea Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Melissa Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof. ##### Melissa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jesse Jan 19, 2026 Liked: Cleanliness, property conditions & facilities, communication Hotel was nice and staff were awesome. Hotel is a little remote not much around it so you have to drive or taxi. The road to the beach is a little sketchy to walk with no shoulder. But overall it’s a nice hotel. Will be nice when they finish the gym and have a few amenities. Staying at other hotels in tulum I wish it had a small restaurant for breakfast at least since it is a bit isolated from town and not that best walk on the road to the hotel zone. ##### Jesse Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Fady Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again ##### Fady Stayed 1 night in Dec 2025 ### 10/10 Excellent #### blair albert Nov 16, 2025 Liked: Cleanliness, property conditions & facilities, communication The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum. ##### blair albert Stayed 14 nights in Nov 2025 ### 8/10 Good #### norman Dec 31, 2025 Liked: Cleanliness, property conditions & facilities, communication Long wait for check in and no hot water for shower. Otherwise place was clean. ##### norman Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Khalil Sep 26, 2025 Liked: Cleanliness, property conditions & facilities, communication Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet. ##### Khalil Stayed 1 night in Sep 2025 ### 10/10 Excellent #### DESIREE Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door) ##### DESIREE Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### roy Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended! ##### roy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Michelle Nov 30, 2025 Liked: Cleanliness, property conditions & facilities, communication Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive. ![](https://a.travel-assets.com/ugc/hotel-reviews/2b633bcc-7ec7-4a48-bc67-e7571e8d538e-1764535957782.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/649d2445-f530-4c16-9db0-fb7812f5c310-1764535958015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de2ce216-976c-4d28-8626-a7add4ee7187-1764535957035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 2 nights in Nov 2025 ### 8/10 Good #### Laura Lee Sep 5, 2025 Liked: Cleanliness, room comfort, communication #### Great stay Kurt and all the staff friendly and awesome ! ![](https://a.travel-assets.com/ugc/hotel-reviews/9024863d-7a59-413a-90af-9b06cb0f7abe-1757078188686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Lee Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Roman Horacio Sep 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication BRAND NEW NICE AND CONFORTABLE PLACE! ##### Roman Horacio Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Gilbert Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property looks amazing and the service was phenomenal! ##### Gilbert Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lexi Sep 17, 2025 Liked: Cleanliness, room comfort, communication Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge! ##### Lexi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Diana Sep 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around. ##### Diana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Janeira Aug 29, 2025 Liked: Cleanliness, property conditions & facilities, communication The staff was very accommodating. New property nice and clean great location. I definitely will come back. ##### Janeira Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Miguel Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean and private, we will definitely come back ##### Miguel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jamee Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed here after staying at a more rural hotel and I’m so glad we made the switch. The location is very convenient and the hotel is quite new. Definitely a great value for what you get. ![](https://a.travel-assets.com/ugc/hotel-reviews/8554a55d-bdd5-404a-afae-73c372f6b5b2-1750300707243.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jamee Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### patrick Mar 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders ##### patrick Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Giuliana Apr 2, 2025 Liked: Cleanliness, property conditions & facilities, communication I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum! ##### Giuliana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Donna Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Dimisió and the front office staff was phenomenal! The property was well kept, clean, quiet and in a great area between the hotel zone and downtown Tulum! Rent a bike and see the city in your own way! I enjoyed my stay and would definitely recommend this location. ##### Donna Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Dreams Puerto Morelos Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Ventus Ha at Marina El Cid Spa & Beach Resort](https://www.expedia.ca/Puerto-Morelos-Hotels-Ventus-Ha-At-Marina-El-Cid.h70013577.Hotel-Information) > > [Secrets Riviera Cancún All Preferred - 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