Title: Aqua Viva Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=9856441&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aqua Viva Tulum Immerse yourself in history while relaxing by the pool or exploring nearby attractions. ## Photo gallery for Aqua Viva Tulum ![Outdoor pool - Aqua Viva Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/3cec9e47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Aqua Viva Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/53afdcdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Aqua Viva Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/4ee26e0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed - Aqua Viva Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/88283d10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed - Aqua Viva Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/035fee5a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aqua Viva Tulum offers a tranquil retreat near the ancient Tulum Mayan Ruins. Unwind by the outdoor pool, indulge in free breakfast, and enjoy dry cleaning services. Explore the nearby ruins or simply relax in the garden with barbecue grills at your disposal. ## Reviews 7.0 Good ## Popular amenities - Pool - Breakfast included - Spa - Pet friendly - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Double Room, Shared Bathroom ![Double Room, Shared Bathroom](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/9b4e0cda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Shared Bathroom - Sleeps 2 - 1 Twin Bunk Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9860000/9856500/9856441/e96f03de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - Sleeps 2 - 1 King Bed ### Suite, Multiple Beds - Sleeps 4 - 1 King Bed and 1 Queen Bed ### Suite, Multiple Beds - Sleeps 3 - 1 King Bed and 1 Twin Bed ### Standard Suite, 1 Queen Bed, Accessible - 129 sq ft - Sleeps 2 - 1 Queen Bed ### Basic Room, 1 Queen Bed, Shared Bathroom - 97 sq ft - Sleeps 2 - 1 Queen Bed ### Deluxe Suite, 1 King Bed, Private Bathroom, Poolside - 215 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 14 reviews CA $175 CA $216 total includes taxes & fees Apr 3 - 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Adults Only - All Inclusive Kantenah - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,004 reviews CA $644 CA $779 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=60639756-0339-4183-95bf-a376bb2d0186&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews CA $97 CA $153 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=60639756-0339-4183-95bf-a376bb2d0186&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aqua-Viva-Tulum.h9856441.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aqua-Viva-Tulum.h9856441.Hotel-Information) ## About the area Tulum City Center, a neighborhood in Tulum, is home to Aqua Viva Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20890%2C-87.47355&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-trGOpIczqXpSxzqhNl--VGN6zI=) Calle Tulum, Mza 31 lote 2, Tulum, QROO, 77760 ### What's nearby - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 10 min drive \- 7.4 km - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 12 min drive \- 7.4 km - Hospital de Tulum 10 min walk \- 0.8 km - Dos Aguas Park 14 min walk \- 1.2 km - Holistika Art Walk 3 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 98 min drive ### Restaurants - mera 7 min walk - Palma Central 7 min walk - Taqueria El Sabor Mexicano 5 min walk - El Camello Jr 4 min walk - La Taque Tulum 5 min walk ## About this property ### Aqua Viva Tulum Hotel near Tulum Mayan Ruins Consider a stay at Aqua Viva Tulum and take advantage of free breakfast, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a restaurant. You'll also enjoy perks such as: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), meeting rooms, and barbecue grills - Tour/ticket assistance Room features All guestrooms at Aqua Viva Tulum have amenities such as free WiFi. Other amenities include: - Premium channels, ceiling fans, and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 464 reviews CA $84 CA $110 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100420000/100410600/100410585/169e6b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calea Tulum Zama - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 45 reviews CA $51 CA $69 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=100410585&PinnedHotelID=100410585&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.8 Excellent 238 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/37000000/36660000/36651300/36651260/f65004d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Monkey Tulum | Social Hotel Zama - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 255 reviews CA $127 CA $185 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=36651260&PinnedHotelID=36651260&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/eea9dd16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 134 reviews CA $37 CA $124 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 683 reviews CA $80 CA $105 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews CA $97 CA $153 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/113000000/112999000/112998955/5c4fdd3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Village Tulum Tulum City Center - On private beach - Pool - Spa - Free WiFi 9.0 Wonderful 29 reviews CA $276 CA $339 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=112998955&PinnedHotelID=112998955&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xscape Tulum Tulum City Center - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 550 reviews CA $54 CA $70 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/b64ba108.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoise Tulum Hotel La Veleta - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 155 reviews CA $57 CA $74 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9856441&PinnedHotelID=9856441&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9856441,92983826,100410585,111609856,36651260) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free breakfast available - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Garden ### Spa - Spa services ### More - 1 building - 1 floor ## Room amenities ### Bathroom - Hair dryer (on request) - Towels provided ### Entertainment - Premium channels ### More - Ceiling fan ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 9 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8 AM - 6 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay free ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires a deposit within 48 hours of booking for any bookings where payment for the stay will be made on site instead of at the time of booking. ### Property is also known as Aqua Viva Tulum Hotel Aqua Viva Hotel Aqua Viva Tulum Aqua Viva Tulum Hotel Aqua Viva Tulum Tulum Aqua Viva Tulum Hotel Tulum ## Frequently asked questions ### Does Aqua Viva Tulum have a pool? ### Is Aqua Viva Tulum pet-friendly? ### How much is parking? ### What time is check-in at Aqua Viva Tulum? ### What time is check-out at Aqua Viva Tulum? ### Does Aqua Viva Tulum provide a shuttle to the airport? ### Where is Aqua Viva Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aqua Viva Tulum Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 5.4 Location ### 7.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 3 8 - Good 2 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Craig Apr 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So much more than a hotel! If you're used to box-standard, soulless hotel service, this may not be the place for you. My wife and I spent a week here and by the time we left were referring to the staff as our Superfriends because they were so warm, helpful, friendly and made the place feel like home for us. It is also clear that being there is more than a job for them - they give the place such a constant personal touch. Can't say enough about them. The hotel itself is beautiful - minimalist architecture/setup that really fostered an air of tranquility and peace. Our room had a comfy bed, plenty of storage space, and a great bathroom with two shower heads, a large stone tub, two sinks and a toilet in a separate room. Through a side door was a small outside space just for us with a private hammock. It had A/C and a fan and both did their jobs just fine. The pool is a nice size and was fun to take a dip in. There are other hammocks strewn about the grounds as well as yoga space if that's your thing. The kitchen/communal area is lovely. We were encouraged to use the kitchen like it was our own. They will also cook you something awesome if you ask nicely. There is a great fire pit too! It is close to good food and not far from the beach (we rented a scooter which made every trip everywhere very short) but in a quiet part of town so when we came home we felt very much like we were escaping reality. It really is a very relaxing place and we can't wait to go back. ##### Craig Verified ### 10/10 Excellent #### Albert Apr 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### For the weary traveler This eco-hotel is only 10 minutes from the beach and a must recommend for unpretentious travelers. They are a genuinely friendly staff who take pleasure in the art of detail. The rooms are modern, inviting, and simple, so that your experience is focused on relaxing and removing unnecessary distraction from your stay. Simplicity is the key word. Breakfasts were incredible! The food is healthy and delicious. Not for the Boho-chic trendsetter who brings lots of baggage. This place is for people not looking for that trendy, uber-swanky Tulum experience. ##### Albert Verified ### 8/10 Good #### Verified traveller Feb 15, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Fint och rent hotell Personalen lovade att finnas till hands i receptionen när vi skulle checka ut vid 06:30 på morgonen. Fanns ingen där. De lovade även att beställa en taxi till oss kvällen innan då vi skulle iväg tidigt. Ingen taxi väntade på oss heller. Utcheckningen va helkass. Men väldigt trevlig och hjälpsam personal annars! Mycket fint boende! ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Feb 11, 2017 Disliked: Room comfort #### Hotel agradable El cuarto con baño compartido es exageradamente pequeño y el ventilador no es suficiente ##### Verified traveller Verified ### 2/10 Terrible #### Paula Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWFULL EXPERIENCE We were extremely disappointed with our accommodations. 1st we booked this place because it advertised "Premium Channels" on TV. As my husband wanted to watch "Australian" open. When we got there there was NO TV. We were told they did have a large TV but only in common area for Dec and they had taken it down. You could just walk around the bed. The bed was about 3 and a half feet off the ground so you could not really sit on it. There were NO chairs in the room to sit on. There was a hammock on the front porch but no chairs. There were only very small mood lights that ran along the top of the wall on two sides. There was no other lights and it was impossible to see at night to read. The bathroom also had access from other rooms. The breakfast consisted of weak coffee, fruit, cereal and white bed for toasting. The staff told us they would move us to a larger room but we had to wait two days. When the 2 days passed they told us we would have to wait 2 more days. They refused to give us a full refund on the basis of "false" advertising and kept 50% of our money, of which we had paid in cash for 7 nights. When it rained the whole outside was flooded and the walking paths were very slippery. We moved to a 2 bedroom penthouse with jacuuzi, full kitchen, Real Premium channels on the TV for only 20$ more a night. ##### Paula Verified ### 10/10 Excellent #### Alberto Jul 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelent place, amazing vibes!!! Greate place! amazing and kind service, with a nice pool and big kitchen. The minimal design is very sofisticated and quite comfortable. We will stay in this hotel every time we go to Tulum! ##### Alberto Verified ### 4/10 Poor #### Verified traveller Mar 1, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dont waste your time! Very difficult to find as no signs outside the front. You can only pay for accomodation with cash, no cards excepted. Our room was TINY! Literally the length and width of the bed. The only way to open our suitcase was to put it on the bed and then keep in under the bed. Very difficult for us to both be in the room at the same time. It was stinking hot when we were there and all we had in the small room was a ceiling fan that sounded like a jet plane about to take off. it was that load neither of us got any sleep. No curtains on the window so the room is constantly light. We had to share a bathroom which was not mentioned anywhere when we booked this place which was inconvenient. Average breakfast. Dirty pool. We wanted to go for a swim but the pool was full of leaves and dead mosquitoes. 10min walk into town. This place definitely isn't hotel standard, its a hostel. ##### Verified traveller Verified ### 6/10 Okay #### Kelsey Jan 5, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Really beautiful, location not ideal The suite is really beautiful. We loved the minimal design, the spacious bathroom, and the great decor. Pool and bonfire are lovely and the space has a great feel. Location is not ideal—convenient to walk into town but a long ways from the beach, in a run-down area. Staff is very friendly but service is a little lacking... Wasn't clear if they were there working or just hanging out or sometimes not there at all. There are no signs for the hotel and most taxi drivers don't know it; use the restaurant Don Diego de la Selva as a landmark to find it. ##### Kelsey Verified ### 6/10 Okay #### Kelsey Jan 4, 2016 Liked: Property conditions & facilities Disliked: Cleanliness, room comfort #### Beautiful, but minimal hotel amenities/service Aqua Viva is absolutely gorgeous; if you're a design/architecture buff, you'll love it. Unfortunately in terms of standard hotel amenities it falls a little short. If you're just looking for a place to crash and maybe meet other young travelers, it's probably great, but we found that the service was below expectations for the price. The staff is very nice, but our room wasn't cleaned once, the shared bathroom was pretty filthy, and there was an evening we waited 2 hours before we found someone who worked there to get fresh towels. It was also quite noisy as staff were up late playing music in the common area. The suites are really stunning and comfortable, very spacious with a/c and a large bathroom/shower, but note that the "double room" is not a double room-- it's 2 twin bunks with little space for luggage and is quite hot and uncomfortable. The location is close to the town of Tulum so not inconvenient, though it's definitely in a very poor residential area. It's about a 100 peso taxi ride or an hour's walk to the beach. The pool and bonfire area are lovely and there are hammocks for lounging, plus an outdoor TV with Apple TV that was nice to be able to use. Most taxi drivers don't know the hotel and it has no sign-- use Don Diego de la Selva as a landmark and look for the high white walls and wooden gate. ##### Kelsey Verified ### 8/10 Good #### Verified traveller Jan 1, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > - [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > - [The Highline Tulum](https://www.expedia.ca/Tulum-Hotels-The-Highline-Tulum.h32143442.Hotel-Information) > - [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > - [Casa Bohemia Luum Zama Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Bohemia-Luum-Zama-Beach-Club-Access.h109514837.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > - [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > - [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > - [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > - [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > - [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > - [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > - [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > - [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > - [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > - [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > - [Bungalos Luxury By Lockey](https://www.expedia.ca/Tulum-Hotels-Bungalos-Luxury-By-Lockey.h103642339.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > - [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > - [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > - [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information) > - [Casa Libre](https://www.expedia.ca/Tulum-Hotels-Casa-Libre.h89674526.Hotel-Information) > - [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information)