Title: Serena Village - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena Village Hotel with private beach, 10 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/b4916a07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/4549f235.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/2f31b7f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Balcony, Pool View](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/7c4d0762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/1f0a82c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serena Village offers a lively beach experience where visitors can grab drinks at the beach bar or relax on white sand. The property features basketball and volleyball courts for active guests, while eight outdoor pools provide plenty of space to cool off and unwind. 5.2 ## Popular amenities - Bar - Pool - Pet-friendly - Air conditioning - Parking included - Kitchen ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19535317&PinnedHotelID=19535317&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/2f31b7f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony, Pool View ### Highlights Balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Kitchen - 915 sq ft - 2 bedrooms - Sleeps 8 - 1 Queen Bed, 2 Twin Beds, 2 Large Twin Futons and 1 Double Sofa Bed ![1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi](https://images.trvl-media.com/lodging/20000000/19540000/19535400/19535317/ca6e4b64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Apartment, 1 Bedroom, Kitchen, Pool View ### Highlights Balcony Separate dining area Private pool Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Smart TV - 797 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Mini-golf](https://images.trvl-media.com/lodging/3000000/2470000/2464300/2464251/8eb42335.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Bávaro - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 2,133 reviews CA $607 CA $607 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Punta-Cana-Hotels-Hard-Rock-Hotel-Casino-Punta-Cana-All-Inclusive.h2464251.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=601906&destination=Punta Cana&destType=MARKET&latLong=18.556551,-68.369161&searchId=f76dac6b-e7dc-45d0-a5ed-5fa259f7da9b&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/88000000/87750000/87746700/87746671/357c6671.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Cap Cana Resort & Spa - 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All Suites - All Inclusive Bávaro - Pool - All-inclusive - Spa - Pet-friendly 8.4 Very good 1,200 reviews CA $458 CA $586 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Punta-Cana-Hotels-Paradisus-Grand-Cana-All-Suites-All-Inclusive.h87364181.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601906&destination=Punta Cana&destType=MARKET&latLong=18.556551,-68.369161&searchId=f76dac6b-e7dc-45d0-a5ed-5fa259f7da9b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Serena-Village.h19535317.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Serena-Village.h19535317.Hotel-Information) ## About the area Located on the boardwalk/promenade, Serena Village is in Verón neighborhood and is connected to a shopping center. Shoppers can check out Downtown Punta Cana, while everyone can enjoy the natural beauty of Bavaro Beach and Cabeza de Toro Beach. Juanillo Beach and Punta Cana Beach are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives. [Visit our Punta Cana travel guide](https://www.expedia.ca/Punta-Cana.dx601906) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.60093%2C-68.41382&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jcSXd3-VYKfjo4iOKG1Rz76-coE=) Carretera 106, Punta Cana, La Altagracia, 23000 ### What's nearby - Coco Bongo Punta Cana - 8 min drive - 6.2 km - Downtown Punta Cana - 8 min drive - 6.5 km - Cabeza de Toro Beach - 16 min drive - 11.8 km - Punta Cana Beach - 17 min drive - 14.8 km - Bavaro Beach - 19 min drive - 12.1 km ### Getting around - Punta Cana Intl. Airport (PUJ) - 16 min drive ### Restaurants - ‪Asadero Doña Pula - ‬4 min drive - ‪Cash & Carry - ‬18 min walk - ‪Panoche - ‬5 min drive - ‪Licormart Cash And Carry - ‬8 min drive - ‪Los Balazos - ‬17 min walk ## About this property ### Serena Village Family-friendly hotel remodeled in 2019 and located near Downtown Punta Cana Located close to Bavaro Beach and Cabeza de Toro Beach, Serena Village provides a beach bar, a free grocery shopping service, and a terrace. With a nearby private beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. Enjoy onsite activities like volleyball and basketball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a firepit and a garden. Other perks include: - 10 outdoor pools and a children's pool, along with free cabanas and sun loungers - Free self parking - An outdoor tennis court, airport drop-off service (surcharge), and access to a nearby health club - Express check-out, barbecue grills, and multilingual staff Room features All guestrooms at Serena Village boast comforts such as private pools and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Extra conveniences in all rooms include: - Showers and toilet paper - 32-inch Smart TVs with digital channels - Balconies, separate dining areas, and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/84000000/83050000/83040900/83040882/6e865183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Home Hotel Punta Cana Verón - Parking included - Free WiFi - Restaurant - Breakfast available 7.0 Good 236 reviews CA $38 CA $49 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=83040882&PinnedHotelID=83040882&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/114000000/113998500/113998490/2fc1c5f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MANAYA Bed & Breakfast Pueblo Bavaro - Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 18 reviews CA $82 CA $97 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=113998490&PinnedHotelID=113998490&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/7000000/6640000/6635600/6635585/f221065b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bavaro Green Pueblo Bavaro - Pool - Hot tub - Kitchen - Dryer 6.4 250 reviews CA $28 CA $75 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6635585&PinnedHotelID=6635585&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21950000/21944200/21944181/1bf353c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### whala!urban punta cana Bávaro - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 1,001 reviews CA $67 CA $79 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=21944181&PinnedHotelID=21944181&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/113000000/112840000/112836300/112836293/f63097e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reserva Real by Harper Bávaro - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 135 reviews CA $108 CA $139 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=112836293&PinnedHotelID=112836293&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16410000/16404200/16404182/9033d351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Punta Cana Seven Beaches Pueblo Bavaro - Pool - Kitchen - Pet-friendly - Parking included 6.8 128 reviews CA $25 CA $64 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=16404182&PinnedHotelID=16404182&HadPinnedHotel=true®ionId=-1&adults=2) ![Los Corales Villas Beachfront Junior Suite | Beach/ocean view](https://images.trvl-media.com/lodging/17000000/16210000/16207900/16207811/76063965.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Corales Beach Village Bávaro - On private beach - Pool - Spa - Kids pool 7.2 Good 999 reviews CA $92 CA $128 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16207811&PinnedHotelID=16207811&HadPinnedHotel=true®ionId=-1&adults=2) ![Free beach shuttle](https://images.trvl-media.com/lodging/71000000/70390000/70387100/70387034/fd111107.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marimba Punta Cana Bávaro - Pool - Breakfast included - Spa - Pet-friendly 5.6 101 reviews CA $32 CA $41 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=70387034&PinnedHotelID=70387034&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/67000000/66500000/66495500/66495457/3b2aaa48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Apartments Bello Cap Cana - Pool - Kitchen - Parking included - Free WiFi 7.6 Good 4 reviews CA $165 CA $194 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=66495457&PinnedHotelID=66495457&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/10000000/9600000/9599100/9599021/321b25af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cortecito Inn Bavaro Bávaro - Pool - Breakfast included - Free WiFi - Restaurant 6.6 603 reviews CA $71 CA $90 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9599021&PinnedHotelID=9599021&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge) ### Parking and transportation - Airport drop-off shuttle (surcharge) from 3:00 PM to 7:00 PM on request - Area shuttle (surcharge) up to 10 km - Beach shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Free secured, uncovered self parking on site - Limited onsite parking (max 1 space per unit) - Wheelchair-accessible parking available ### Food and drink - A beach bar - Private picnics ### Things to do - 10 outdoor pools - Basketball - Children's pool - Evening entertainment - Outdoor tennis court - Playground - Volleyball ### Family friendly - 10 outdoor pools - Children's pool - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room washer/dryer - Living room - Playground - Private pool - Separate in-room dining area - Trampoline ### Conveniences - Grocery/convenience store ### Guest services - Free grocery shopping service - Housekeeping (once per stay) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 4 meeting rooms ### Outdoors - Barbecue grill - Beach loungers - Beach umbrellas - Firepit - Free pool cabanas - Garden - On the boardwalk/promenade - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Elevator (36 inch wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool ### More - 32 buildings - 4 floors - Banquet hall - Built in 2014 - Reception hall - Renovated entire property - December 2019 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Tempur-Pedic mattress ### Bathroom - Outdoor shower - Shower - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with digital channels - Private pool ### Food and drink - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Kitchen - Oven - Separate dining area ### More - Air conditioning - Connecting rooms available - Electrical adapters - Laptop workspace - Living room - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Early check-in subject to availability Early check-in fee: USD 50 Late check-in subject to availability Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 50 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per stay - A damage deposit of USD 100 will be collected before check-in. - Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless internet: USD 10 per day (rates may vary) - Fee for in-room wired internet: USD 10 per day (rates may vary) - Airport shuttle fee: USD 25 per room - Airport shuttle fee per child: USD 25 (up to 17 years old) - Early check-in fee: USD 50 (subject to availability) - Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM - Late check-out fee: USD 50 (subject to availability) - Electricity fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Parties and events are allowed on site Long-term renters welcome Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property charges consumption-based electricity fees. ### We should mention Pool access available from 9:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Serena Village Apartment Punta Cana Serena Village Apartment Serena Village Punta Cana Serena Village Hotel Serena Village Punta Cana Serena Village Hotel Punta Cana ## Frequently asked questions ### Does Serena Village have a pool? > Yes, this property has 10 outdoor pools and a children's pool. Pool access is from 9:00 AM–8:00 PM. ### Is Serena Village pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. ### How much is parking at Serena Village? > Self parking is free at this property. ### What time is check-in at Serena Village? > Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from 7:00 PM– 10:00 PM for a fee of USD 50. ### What time is check-out at Serena Village? > Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability). ### Does Serena Village provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs 3 PM–7 PM on request. A fee of USD 25 per room applies. ### Where is Serena Village located? > Located on the boardwalk/promenade, this family-friendly hotel is within 9 mi (15 km) of Downtown Punta Cana, Bavaro Beach, and Cabeza de Toro Beach. Juanillo Beach and Punta Cana Beach are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serena Village Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.2 Location ### 5.8 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 6 8 - Good 2 6 - Okay 6 4 - Poor 4 2 - Terrible 11 ### 4/10 Poor #### Pamela Sep 6, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed When you investigate and read about this apartment you feel that you have encountered a wonderful opportunity. This is WRONG! First, they don't specify 30% of extra charges and more than 70% of the reality of confort or location. Let's start with this... they do not provide electricity, you have to pay extra for it. I don't know were they got the pictures shown, but can assure you they are not close to reality. Then, cleanliness is terrible and not confortable at all. After you reserve is that they send you the details of all the extras and further rules. And if you do not agree you lose your money because the cancellation rule is if you cancel they charge you anyway. I would never recommend this and will never return. You don't receive the value for your money. ##### Pamela Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Nadia Jun 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nadia Stayed 1 night in Jun 2021 ### 4/10 Poor #### Verified traveller May 4, 2021 Liked: Cleanliness Disliked: Property conditions & facilities The property charges separate for electric and they don’t advertise it on their site, later went to Pool and it was dirty and full of leaves, they don’t fumigate so prepare for mosquito bites ##### Verified traveller Stayed 2 nights in Apr 2021 ### 8/10 Good #### Victoria Sep 13, 2020 Liked: Staff & service, property conditions & facilities, room comfort ##### Victoria Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Aug 29, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They wanted to charge for internet and electricity. Do not stay here. ##### Verified traveller Stayed 10 nights in Aug 2020 ### 2/10 Terrible #### Verified traveller Jun 7, 2020 Liked: Cleanliness Disliked: Room comfort #### My worst stay First of all be prepared to pay cash. These are condos and 20 minutes from any beach. Beware the photo shows a beach and nothing tells you that it’s not on the beach. I didn’t look at the map as that’s the only indication that it’s not beach front. There was no restaurant on the property. There was no gas in our unit so we couldn’t cook as well as the lighter they gave us didn’t work so even if we had gas the stove wouldn’t light. No hot water for showers! The bed in the secondary bedroom was terrible. Very old spring style mattress, if you need a good mattress, this isn’t it! Oh I almost forgot, you need to pay I advance for electricity which was another $10. There was nothing to warrant a resort fee but they charge one. I would never stay here again or recommend this place to anyone! ##### Verified traveller Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Nichole Mar 10, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nichole Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller Jan 16, 2020 ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### CARLOS Dec 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### CARLOS Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safety, prompt response from management and staff, and excellent communication with the security guards. Two thumps up. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller Jun 8, 2019 Liked: Cleanliness #### Not value for my money Futton not comfortable, not provide soap for shower, surprise charges like power and fee for person. Hotels.com promote $30 per night at the end with all extra fees I was paid $100 per night ##### Verified traveller Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller May 30, 2019 ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### M Carmen May 28, 2019 Disliked: Staff & service, room comfort El anuncio es una estafa no está en la playa. Todavía me deben el dinero que deje en depósito para la reserva y hace más de 10 días q me lo debían haber resuelto. No anunciar este lugar como punta cana, es falso, no hay playa , están de obras todo el complejo desde las seis de la mañana no se podía dormir. Nos fuimos el primer día, es deprimente ##### M Carmen Stayed 1 night in May 2019 ### 10/10 Excellent #### Luis Alberto Apr 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy privado, atentos y cordiales. Muy tranquilo, super cómodo, bonito. Y agradable, muy atento los administradores del complejo. ##### Luis Alberto Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Aileen Mar 21, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La peor opción lugar con cucarachas Dejo este comentario porque no quiero que nadie viva la horrible experiencia que viví en mis vacaciones en este lugar. Seré directa no reserven aquí al precio que le da la app de Hotels no es el precio final. De $270 que decia terminamos pagando $600. Deben de añadirle $30 más por noche. La luz es aparte, estimen adicional $5.00 por dia de estancia. Adicional que los apartamentos no estan limpios, las camas incómodas y hay una invación de cucarachas. Tuvimos que comprar detergentes para limpiar todo. Fui con mi familia y le llamamos al apartamento "la casa de papel" Se nos desprendió de la pared un gavetero y a un gabinete se le cayo una puerta de la nada. Mi esposo tuvo que arreglar ambas cosas. Ya saben la perfecta excusa para retener el depósito que te cobran al reservar. Que de hecho nunca lo devolvieron. Les aseguro si se hospedan se van arrepentir una y mil veces. El administrador de este lugar pésimo y poco profesional. Suerte! ##### Aileen Stayed 9 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller Mar 15, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Hola todavía no nos devolvieron el depósito y no hay internet no agua y poca iluminación el complejo ##### Verified traveller Stayed 7 nights in Mar 2019 ### 2/10 Terrible #### JJ, Tampa, FL Feb 25, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Is the WORST property that I’ve been! Doesn’t have TV and there’s much more payments to do after the initial made, as example the electrical service. The worst of te worst, also they require a PayPal 100$ payment as a deposit fee that acoording they policies says 14 days to get back, and now they say my that will have my money back (100$) on 14 working days, is insane! I wouldn’t recommend to anyone or any tourist to go to this property, I’m a pilot and I’ve been in some places around the world but this one is THE WORST in my life! ##### JJ Stayed 1 night in Feb 2019 ### 10/10 Excellent #### José Nov 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Condominio de Apartamentos próximo a Punta Cana La estancia estuvo mejor de lo esperado. El apartamento estaba limpio, ordenado y con todo lo necesario para que nos sintieramos cómodos. A pesar de las diversas reglas y políticas, pero con la explicaciones del gerente, cierta flexibilidad de las mismas y un trato personalizado hicieron de nuestra estadía un lugar recomendable para alojarse. ##### José Stayed 1 night in Nov 2018 ### 6/10 Okay #### Verified traveller Oct 11, 2018 Liked: Staff & service Disliked: Property conditions & facilities #### You get what you pay for . . . The apartment was described correctly however, we were not used to paying for electricity in advance and were concerned to use electronics or appliances to avoid running out of prepaid power. The room has an ant problem. We discarded leftover soda in the sink and almost immediately, hundreds of ants covered the counter and sink. The couches and beds were not comfortable. Very stiff. We had to walk 6 blocks in to the neighborhood to look for a machine to add more money to our prepaid power to be able to use electricity without having to worry. Overall it was fine, but could use some more description in the room details. ##### Verified traveller Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Verified traveller Sep 4, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Schwer zum finden. Preis-Leistung stimmt nicht. Konmunikation schlecht (für das Licht zahlt man 10$ extra, wurde nicht kommuniziert). Kein Pool View wie im Beschreib angegeben. Im Schlafzimmer stand einfach ein Grill. ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### Anne yola Aug 19, 2018 Liked: Cleanliness, room comfort #### Certains Frais cachés Le sejour etait positif . Mais arrive a lhotel il ya des frais qui netaient pas mentionnes sur mon reçu que le proprietaire voulait que je paye . Par exemple : linternet . Cetsit mentionne free wifi . Vue que je nai pas voulu payer le wifi apres 2 jours il a pris la television . Jai du aussi payer 10 $ usd pour lelectricite a part ( jai eu cet avis la veuille de mon voyage ) quand jai reserve ce netait pas mentionne ##### Anne yola Stayed 5 nights in Aug 2018 ### 6/10 Okay #### Geraldine Jul 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities The hosts were very good at communicating and were able to accommodate our very late check-in. Michel assisted us with scheduling a taxi service to take us to the airport at 4am. The Villa was nice and clean- but there was no toilet paper, soap or drinking water in the villa. The towels were not put out, so we had to search the closets in order to find them. There is a power usage limit, so we were unable to use the AC in the room and living room simultaneously. We were occupying both spaces to sleep, so it was very uncomfortable trying to sleep without AC at night. Other than that- it was a good place to stay if you just need an affordable place to stay and sleep for a day or two. ##### Geraldine Stayed 1 night in Jul 2018 ### 4/10 Poor #### Verified traveller Jun 12, 2018 ##### Verified traveller Stayed 4 nights in Apr 2018 ### 6/10 Okay #### Verified traveller Mar 22, 2018 #### Serena village Many hidden fees that not explained to you by the website ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Francisco A Mar 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente, cómodo, seguro y una muy buena atención Excelente apartamento, cómodo espacioso y en condiciones óptimas, Tiene todo lo necesario para una buena estadía, la atención de Michele y su esposa lo hacen aún mejor, te ayudan con buena información del lugar y siempre están pedientes para darte un buen servicio, lo recomiendo 100%. Tiene estacionamiento, airea acondicionado, en los dos ambientes, cocina y todos sus implementos, camas cómodas, lavadora, baño y ducha en buen funcionamiento. ##### Francisco A Stayed 3 nights in Mar 2018 ## Expedia's Latest Trends ### Hotels > [Majestic Colonial Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Majestic-Colonial-Punta-Cana-All-Inclusive.h1265372.Hotel-Information) > > [Dreams Onyx Resort & Spa All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Onyx-Resort-Spa-All-Inclusive.h14822885.Hotel-Information) > > [Bahia Principe Luxury Ambar - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Luxury-Ambar-Adults-Only-All-Inclusive.h1937218.Hotel-Information) > > [Dreams Royal Beach Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Royal-Beach-Punta-Cana.h1837962.Hotel-Information) > > [Melia Caribe Beach Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Melia-Caribe-Beach-Resort-All-Inclusive.h24430693.Hotel-Information) > > [Lopesan Costa Bávaro Resort Spa & Casino - 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