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Maya Azul

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Escape to the Caribbean coast at Maya Azul, a tranquil retreat close to Playa del Carmen Main Beach. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and express check-in/check-out services, previous guests rave about this hotel's relaxing vibe.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

Highlights

Yard
Patio
Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Quadruple Room

Highlights

Yard
Patio
Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Double Room

Highlights

Yard
Patio
Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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9.4 out of 10, Exceptional, 395 reviews
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CA $695 total
includes taxes & fees
Sep 24 - Sep 25
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only
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About the area

Map
5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk

About this property

Maya Azul

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Maya Azul provides a garden, a restaurant, and a bar. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Full breakfast (surcharge), a theme park shuttle, and express check-out
  • Express check-in, supervised childcare (surcharge), and a front-desk safe
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Private yards, cribs/infant beds, and ceiling fans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily full breakfast available for a fee: MXN 70 per person
  • A restaurant

Restaurants on site

  • Mr Chile La Quinta Ave

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Safe at front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

More

  • 1 building
  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 70 per person
  • Airport shuttle fee: MXN 1570 per person (roundtrip)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Maya Azul
Hotel Maya Azul Playa del Carmen
Maya Azul
Maya Azul Playa del Carmen
Maya Azul Hotel PLAYA DEL CARMEN
Maya Azul Hotel
Maya Azul PLAYA DEL CARMEN
Maya Azul Hotel PLAYA DEL CARMEN

Frequently asked questions

Does Maya Azul have a pool?

Yes, this property has an outdoor pool.

Where is Maya Azul located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Maya Azul Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 34 out of 122 reviews
Rating 4 - Poor. 16 out of 122 reviews
Rating 2 - Terrible. 16 out of 122 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
quand nous sommes arriver l'hôtel étais en démolition

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed

Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.

6/10 Okay

Verified traveller

hotel pequeño pero cerca de la playa

Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quiet

Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent

2/10 Terrible

viajero, Villahermosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel con habitación de muy baja categoria

Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto

8/10 Good

felipe de jesus, merida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones en familia tranquilas

muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche

8/10 Good

Antônio Carlos, Rio de janeiro - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo

muito boa, muito bem atendido. custo benefício nota 10

8/10 Good

Juan Jose, Lima - Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PASEO POR PLAYA DEL CARMEN - MEXICO

Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación.

8/10 Good

Isa, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maya Azul i Playa

Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten.

10/10 Excellent

Karina, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado

10/10 Excellent

Silvia, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenísima ubicación, atención y limpieza .

La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente.

10/10 Excellent

Nora H, Cali. Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente en servicio, atencion y costo

Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion. Excelente la atencion de los empleados, muy atentos y respetuosos. La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero

6/10 Okay

Flor Sofía, Ciudad de México

Liked: Cleanliness, room comfort
Disliked: Staff & service

Malo

El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ramiro E, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio

4/10 Poor

Maricruz, Tampico

Liked: Cleanliness
Disliked: Property conditions & facilities

Excelente ubicación

Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !!

8/10 Good

vacaciones, Tampico

Liked: Cleanliness, staff & service, room comfort

Excelente ubicación

A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av

6/10 Okay

Elba

Disliked: Property conditions & facilities

8/10 Good

karian, mexico

Liked: Cleanliness, staff & service, room comfort

Comfortable

Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos

8/10 Good

James, Sonora

Liked: Staff & service, property conditions & facilities, room comfort

Agradable, cercano a todo. Recomendable.

Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas

8/10 Good

Arturo, México DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy satisfactoria mi estancia

Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena.

8/10 Good

yonathan felipe, san luis potosi

Liked: Cleanliness, property conditions & facilities, room comfort

solo el detalle del desayuno

excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno. el jugo de naranja muy artificial. limpieza excelente, si regresaria

6/10 Okay

valentina, cuernavaca morelos

Liked: Cleanliness
Disliked: Room comfort

Hotel accesible en la 5ta av playa del carmen

Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

oscar, d.f.

Liked: Cleanliness, staff & service, property conditions & facilities
estubo bien en general, las instalaciones y servicios adecuados.