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"We stayed in a suite on the gold lounge floor. The staff are at a whole other level of service and professionalism. We were there for a 15 anniversary vow renewal. It was lovely. Unfortunately my husband became very ill and needed to go to the hospital. The security team, concierge, room service literally everyone was amazing. They helped to keep my spirits up as our wonderful getaway became a solo adventure as I explored the beautiful city, spent time at the pool and enjoyed treatments at the spa. I hope we can return in better health to truly enjoy all the castle has to offer."

"Cold eggs and watery coffee. I ran to the closest Starbuck’s."

"We had an indoor balcony room and that was really nice with the kids. Property is an easy walk to the old city. Pool was very nice and the hot tub was awesome."

"Les arcades étaient continuellement brisé et je devais aller a la réception pour l'argent. Buffet pas terrible. A la carte cest mieux. Il devrait avertir l'heure de fermeture des buffets quand on le prend. Le monde court dans les corridors et jouent au mini hockey. Les indications ne sont pas claire dans l'hôtel. Que dire de ce rendre a l'hôtel avec les travaux tres compliqué. Assez pour ne pas y retourner ou le recommander"

"When I saw the pictures online, I thought it would be an amazing place to stay. However, upon arrival, I realized it was a complete lie. The images were more appealing than the actual hotel itself.I honestly think it should be classified as a motel instead. A family member even commented that it was 'hostile.' The room smelled terribly musty, with a strong odor of mold and mildew. The bathrooms were disgusting, with dirty, stained tiles and foul smells pervasive throughout. The breakfast offered was subpar and not worth the money paid. I hesitated to use the shower because of the visible mold growing on the grout and tiles. The bed frame was flimsy and poorly constructed; the scaffolding hit my husband’s shoes and broke. The water tank was awkwardly placed inside the wardrobe cabinet, making access difficult. There is no elevator, so we had to carry four heavy luggage pieces up and down the steep staircase, which was exhausting. We hear the sound of people walking around and the loud music outside. Totally will never recommend this place to anyone, not worth anyone’s money."

"Really good！"

"Localisation très bien ! Piscine et spa bien ! Chambre mal entretenu et vieillot et lit très inconfortable."

"Tres bien tres propre stationnement plein et assez étroit stationner plus loin a l’arriere look de chambre bien , air clim et foyer bruyant mais tres tres bien malgré tout"

"Very nice clean rooms! Good service"