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Overview of Hotel Universel

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Terrace/Patio

Hotel Universel

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationCegep de Sainte-Foy9 min walk
    Popular LocationPEPS11 min walk
    Popular LocationLaval University13 min walk
    AirportQuebec, QC (YQB-Jean Lesage Intl.)14 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Kitchenette

3.5/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

No guest room rating
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

3.7/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Prestige Plus Room, 2 Queen Beds

4.2/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Prestige Room, 2 Queen Beds

4.3/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Kitchenette

3.8/5 guest room rating
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

4/5 guest room rating
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Jetted Tub

3.9/5 guest room rating
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Quebec

Located in Quebec, Hotel Universel is in the business district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Popular Location

What's nearby

  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • Laval University - 13 min walk
  • Jardin Botanique Roger-Van den Hende - 2 min drive
  • Laurier Quebec - 3 min drive

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • Boston Pizza Restaurant — 1 min walk
  • Chez Victor — 4 min walk
  • Pho Tonkinoise — 4 min walk
  • ThaïZone — 4 min walk
  • L'Gros Luxe — 11 min walk

About this property

Hotel Universel

3-star Quebec hotel in Sainte-Foy-Sillery-Cap-Rouge, near Cegep de Sainte-Foy
Along with a restaurant, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 182 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and plasma TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are among the other amenities that guests will find.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with queen sofa beds. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 6160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Quebec
Hotel Universel Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Hotel Universel and receive a full refund?
Yes, Hotel Universel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Universel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Universel?
As of Apr 22, 2021, prices found for a 1-night stay for 2 adults at Hotel Universel on Apr 23, 2021 start from CA $65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Universel have a pool?
Yes, this property has an indoor pool.
Is Hotel Universel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Universel?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Universel?
Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).
Where is Hotel Universel located?
Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 15-minute walk of Cegep de Sainte-Foy, PEPS, and Laval University. University Laval Hospital and Laurier Quebec are also within 2 mi (3 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 265 out of 1216 reviews
5 - Excellent 22%
Rating 4 - Good. 520 out of 1216 reviews
4 - Good 43%
Rating 3 - Okay. 249 out of 1216 reviews
3 - Okay 20%
Rating 2 - Poor. 130 out of 1216 reviews
2 - Poor 11%
Rating 1 - Terrible. 52 out of 1216 reviews
1 - Terrible 4%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

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