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Hotel Universel

Photo gallery for Hotel Universel

Indoor pool
Indoor pool
Indoor pool
Standard Studio (Unilofts Building) | Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Universel

Hotel Universel

3.0 star property

3.7/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

Explore the area

  • Popular LocationLaval University1 min walk
  • Popular LocationCegep de Sainte-Foy6 min walk
  • Popular LocationPEPS11 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)14 min drive

Room options

About this area

Québec City

Hotel Universel is located in Ste. Foy, a neighborhood in Québec City, and is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS.

What's nearby

  • Laval University - 1 min walk
  • Cegep de Sainte-Foy - 6 min walk
  • PEPS - 11 min walk
  • Laurier Quebec - 5 min drive
  • University Laval Hospital - 10 min drive

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 14 min drive


  • Chez Victor - 4 min walk
  • Tim Hortons - 4 min walk
  • Frit's Burgers et Poutines - 4 min walk
  • Pho Tonkinoise - 4 min walk
  • Restaurant Normandin - 11 min walk

About this property

Hotel Universel

3-star hotel located in Ste. Foy
A nightclub, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hotel Universel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A banquet hall, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews say good things about the overall value, pool, and helpful staff
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping


English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee weekends 7:00 AM–10:30 AM: CAD 10-20 for adults and CAD 10-20 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator


  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator


  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 4 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 10 and CAD 20 for adults, CAD 10 and CAD 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Universel?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Universel on Dec 7, 2022 start from CA $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Ste. Foy, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Can I cancel my reservation for free at Hotel Universel and receive a full refund?

Yes, Hotel Universel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Universel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 357 out of 1449 reviews" "
" "5 - Excellent 25%
Rating 4 - Good. 545 out of 1449 reviews" "
" "4 - Good 38%
Rating 3 - Okay. 316 out of 1449 reviews" "
" "3 - Okay 22%
Rating 2 - Poor. 150 out of 1449 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 81 out of 1449 reviews" "
" "1 - Terrible 6%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was nice. We stayed for 2 nights. We were 2 adults and 1 kid, so we got 2 nice beds. Hotel is very nice though, and the facilities available are also good. At the reception, you have an access to Boston Pizza, and the pool area which is a heated space. Checkin and Checkout took less than 5minutes. However, no cleaning of the room was done on day 2 of our stay.

2/5 Poor

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The toilet flush runs nonstop and makes a huge noise which is really disturbing at night and there was cold air circulating around the air conditioner installed below the window making the room cold all night!
Stayed 1 night in Nov 2022

2/5 Poor

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Belle piscine et lobby, pour le reste les chambres étaient bien ordinaires. Papier peint qui décroche, tâches sur le matelas, divan avec coussins qui pèlent (etc).
Stayed 3 nights in Oct 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the location and cleanliness, but the room was downstairs and the view wasn’t nice, just looking up at parked cars. The room keys didn’t work 3 times in 2 days.
Stayed 2 nights in Oct 2022

2/5 Poor

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
I wouldn’t recommend this hotel because the amount of teens staying here for their games is crazy. They were sooo rowdy and loud, you CANNOT sleep. We had two rooms on two different floors and both the same. The management spoke to them but nothing was done to remove them. We stayed on a weekday and there was other teens staying there as well aside from the players who were also partying, about 8-9 in one room screaming, drunk and crazy. The beds were very uncomfortable and old. Staff was very nice and the pool was great. That’s the only good parts.
Stayed 1 night in Oct 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby looks nice,great atmosphere! Friendly staff.
Stayed 2 nights in Oct 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The fridge was too small and there was no microwave
Stayed 5 nights in Sep 2022

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking not available at 22 hours
Stayed 1 night in Sep 2022

3/5 Okay

Travelled with family
Perfect location
Stayed 1 night in Sep 2022