Hotel Universel

Photo gallery for Hotel Universel

Primary image
Indoor pool
Indoor pool
Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Universel

Hotel Universel

3.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

Explore the area

  • Popular LocationLaval University1 min walk
  • Popular LocationPEPS11 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)15 min drive
  • Popular LocationMontmorency Falls21 min drive

Choose dates to view prices

About this area

Québec City

Hotel Universel is located in Ste. Foy, a neighborhood in Québec City, and is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS.

What's nearby

  • Laval University - 1 min walk
  • PEPS - 11 min walk
  • Cegep de Sainte-Foy - 11 min walk
  • Laurier Quebec - 7 min drive
  • Montmorency Falls - 21 min drive

Getting around

  • Quebec Sainte-Foy Station - 15 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 16 min drive

Restaurants

  • Chez Victor - 4 min walk
  • Tim Hortons - 4 min walk
  • Frit's Burgers et Poutines - 4 min walk
  • Pho Tonkinoise - 4 min walk
  • Restaurant Normandin - 11 min walk

About this property

Hotel Universel

3-star Québec City hotel in Ste. Foy, walk to Laval University
Along with a restaurant, this smoke-free hotel has an indoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: CAD 100

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: CAD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 331 out of 1386 reviews
5 - Excellent 24%
Rating 4 - Good. 541 out of 1386 reviews
4 - Good 39%
Rating 3 - Okay. 298 out of 1386 reviews
3 - Okay 22%
Rating 2 - Poor. 144 out of 1386 reviews
2 - Poor 10%
Rating 1 - Terrible. 72 out of 1386 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était pratique comme emplacement pour nous, piscine agréable
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were not like what expedia had on the site when we booked, the rooms are older need renovations and the bathroom fans were not working, i had to look at a broken dustes air vent, was not great honesty
Stayed 2 nights in Jun 2022

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service
To expensive, needs to be renewed. Hole in the sink, wall paper coming off, shower head splashing all over. Very poor quality tv. Slept one nignt did the job. Very cleen sheets and towels freindly staff.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Stayed 6 nights in Jun 2022