Title: Hotel Masam - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Masam Colonial hotel in Isla Mujeres with a rooftop terrace ![Reception](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/fcedb9e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/301b63b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/81ea985f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/58ec3921.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/896d204a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Masam combines beach vibes with modern comfort in lively Cancun. Guests appreciate the rooftop terrace for relaxation and in-room WiFi for staying connected. The property offers wedding services, a reception hall, and convenient luggage storage for travelers. 7.8 Good ## Popular amenities - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=74677139&PinnedHotelID=74677139&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/97746811.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Private bathroom Daily housekeeping Air conditioning Private bathroom Daily housekeeping Free WiFi - Sleeps 2 - 1 Queen Bed ![Economy Triple Room](https://images.trvl-media.com/lodging/75000000/74680000/74677200/74677139/509f5836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Triple Room ### Highlights Air conditioning Private bathroom Daily housekeeping Air conditioning Private bathroom Daily housekeeping Free WiFi - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-SAYIL-HOTEL-BOUTIQUE.h74677139.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-SAYIL-HOTEL-BOUTIQUE.h74677139.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25711%2C-86.74713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gFH15h2nC2aTp9WTK7S1ez4-Qw4=) 11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400 #### What's nearby - Miguel Hidalgo - 1 min walk - 0.0 km - Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km - Isla Mujeres Cemetery - 5 min walk - 0.4 km - North Beach - 5 min walk - 0.4 km - Dolphin Discovery - 14 min drive - 6.0 km #### Getting around - Cancun Intl. Airport (CUN) - 114 min drive #### Restaurants - ‪Luna Grill - ‬2 min walk - ‪Los Mariscos De Humo - ‬1 min walk - ‪Aroma Isla - ‬1 min walk - ‪El Patio - ‬1 min walk - ‪Cafe Mogagua - ‬1 min walk ## About this property ### Hotel Masam Hotel near North Beach Close to Isla Mujeres Ferry Terminal, Hotel Masam provides amenities like a rooftop terrace. Stay connected with free in-room WiFi. Additional perks include: - Beach towels, a reception hall, and luggage storage - Concierge services, wedding services, and tour/ticket assistance Room features All guestrooms at Hotel Masam feature comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with bathtubs and soap ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369216/18cd56ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izla Beach Front Hotel Isla Mujeres - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,025 reviews CA $197 CA $243 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=19369216&PinnedHotelID=19369216&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 steps to reach entrance - No elevator - Smooth flooring in room - Tile flooring in public areas - Well-lit path to entrance ### More - 1 building - 2 floors - Built in 2000 - Colonial architecture - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Private bathroom - Soap - Toilet paper - Towels provided ### More - Air conditioning - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 300 ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out fee: MXN 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Sayil Hotel Hotel Masam Hotel SAYIL HOTEL BOUTIQUE Hotel Masam Isla Mujeres Hotel Masam Hotel Isla Mujeres ## Frequently asked questions ### Is Hotel Masam pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Masam? > This property doesn't offer parking. ### What time is check-in at Hotel Masam? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Masam? > Check-out is at noon. Late check-out is available for MXN 300 (subject to availability). ### Where is Hotel Masam located? > Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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