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"Had a great stay at Galeria Plaza Reforma! The hotel was safe, very clean, and in a perfect location—just a short walk to great restaurants and nightlife. The gym was spotless, and the restaurant downstairs served a solid dinner. The staff really made the experience, though. They were super friendly and accommodating, even helped coordinate a nearby room for my brother when he arrived midweek. And huge shoutout to the front desk for saving my trip by providing earplugs so I could sleep through my dad’s snoring—lifesavers! One heads-up: the Signature Double Room has two full beds (not queens), which isn’t mentioned on the website. Still, very comfortable overall. Would absolutely stay here again!"

"Staff was nice, room was great, the party bus was cool"

"A++++++"

"The best service i ever had "

"very family oriented and good for kids"

"Love the resort i would return but resort have to fix the dining options. We have no options and end up eating in the buffet every night and also the baths outside of the rooms are not clean the floor always flooded. "

"Its ok "

"Excellent service and comfortable hotel "

"The food options were great! I disliked the way you had to make reservations but overall no complaints. "