Title: Terracaribe Hotel - In Cancun (Downtown Cancun) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1186441&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terracaribe Hotel - In Cancun (Downtown Cancun) Travelers cool off in the outdoor pool or head to the rooftop terrace for drinks with views across Cancun's energetic cityscape ## Photo gallery for Terracaribe Hotel - In Cancun (Downtown Cancun) ![Outdoor pool - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/ecf44185.jpg?impolicy=resizecrop&rw=598&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/bf1692d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/acdfd231.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/43de05bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, WiFi, bed sheets - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/fc38613c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terracaribe Hotel places guests in downtown Cancun, surrounded by the city's energy. Enjoy a refreshing break in the outdoor pool or catch the perfect sunset on the rooftop. The on-site cafe serves fresh coffee, and WiFi keeps everyone connected in common areas. ## Reviews 7.6 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/c4afacbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Wardrobe or closet Desk Daily housekeeping - 172 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/3de38b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Wardrobe or closet Desk Daily housekeeping - 215 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/a92a8c1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 484 sq ft - Sleeps 2 ### View all photos for Room Superior ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/9bc5d7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 592 sq ft - Sleeps 4 ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41060000/41051500/41051481/60cde68d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Yellow Capsule Cancun Close to Airport Cancun - Breakfast included - Free WiFi - Air conditioning - Parking available 9.0 Wonderful 613 reviews CA $51 CA $67 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Cancun-Hotels-The-Yellow-Capsule.h41051481.Hotel-Information?chkin=2025-12-31&chkout=2026-1-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=bf35afe2-f31f-4f73-ba33-2de7ac7cd5d5&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/03abce68_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.17738%2C-86.82008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nONpeHftGyOpLRpNOfe_Wz8ue18=) Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500 #### What's nearby - Séptimo Día Adventist Church \- 10 min walk \- 0.8 km - Mercado 23 \- 18 min walk \- 1.5 km - Las Palapas Park \- 3 min drive \- 2.5 km - Ultramar Ferry Puerto Juárez \- 4 min drive \- 1.8 km - Gran Puerto Pier \- 5 min drive \- 2.1 km #### Getting around - Cancun Intl. Airport (CUN) - 24 min drive #### Restaurants - ‪Café Donceles - ‬10 min walk - ‪taqueria bonampak - ‬5 min walk - ‪Donceles 28 - ‬4 min walk - ‪Cocina Economica Marbella - ‬6 min walk - ‪Pollos y Costillas "El Güero - ‬4 min walk ## About this property ### Terracaribe Hotel - In Cancun (Downtown Cancun) Hotel near Gran Puerto Pier Close to Ultramar Ferry Puerto Juárez, Terracaribe Hotel - In Cancun (Downtown Cancun) provides amenities like a rooftop terrace and a coffee shop/cafe. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool - Express check-in, smoke-free premises, and a 24-hour front desk Room features All 55 rooms have comforts such as air conditioning, in addition to thoughtful touches like free internet access and room service. Extra conveniences in all rooms include: - Showers, tubs or showers, and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1020758a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Kokai Cancún Downtown Cancun - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 713 reviews CA $48 CA $65 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/9000000/8370000/8364300/8364209/28892ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Breakfast available 7.2 Good 479 reviews CA $44 CA $59 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=8364209&PinnedHotelID=8364209&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1530000/1522300/1522212/1c782c4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Cancun Center Cancun Downtown Cancun - 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Pool - Kids pool - Parking included - Free WiFi 7.2 Good 897 reviews CA $44 CA $62 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9033285&PinnedHotelID=9033285&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Food and drink - A coffee shop/cafe ### Restaurants on site - Los Caracoles ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - On the boardwalk/promenade - Rooftop terrace ### Accessibility - No elevator ### More - 3 buildings - 3 floors - Built in 2005 - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note the property is located on the corner, right before the bridge going to Puerto Juarez. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 82.36 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-007302/2025 ### We should mention This property does not have elevators No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property ### Property is also known as Terracaribe Terracaribe Cancun Terracaribe Hotel Terracaribe Hotel Cancun ## Frequently asked questions ### Does Terracaribe Hotel - In Cancun (Downtown Cancun) have a pool? ### How much does it cost to stay at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### Is Terracaribe Hotel - In Cancun (Downtown Cancun) pet-friendly? ### What time is check-in at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### What time is check-out at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### Where is Terracaribe Hotel - In Cancun (Downtown Cancun) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.0 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 242 8 - Good 252 6 - Okay 159 4 - Poor 52 2 - Terrible 46 ## Reviews ### 10/10 Excellent #### Derrick Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay on your vacation ##### Derrick Stayed 8 nights in Apr 2024 ### 6/10 Okay #### Adetomiwa Jan 11, 2025 Disliked: Amenities I like the quietness ##### Adetomiwa Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Abubakar May 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Very rude staff ##### Abubakar Stayed 7 nights in May 2025 ### 10/10 Excellent #### Silvia Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation. ##### Silvia Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Robert Nov 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice room very clean and quiet. Comfortable stay. Good value. ##### Robert Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Annie Apr 12, 2023 Liked: Cleanliness, property conditions & facilities, communication Good for one night near Puerto Juerez. ##### Annie Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Julia May 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s a nice and simple hotel, very clean. The room is confortable and big. ##### Julia Stayed 1 night in May 2023 ### 10/10 Excellent #### Sergio Jun 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Agradable ##### Sergio Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Karan Aug 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Karan Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Verified traveller Jul 4, 2022 Liked: Cleanliness #### Nice budget hotel to stay, clean, pool, a/c Great place to stay for a night or two with low budget, in order to discover Cancun or near activities. Dificult to reach the parking, lot of traffic, but not as loud as we thought. Nice people in the front desk and parking was in the street, so it didnt look that safe, but it is private for guests only, so it worked fine. ##### Verified traveller Stayed 1 night in Jun 2022 ### 8/10 Good #### Max Apr 1, 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The place smells dusty ##### Max Stayed 1 night in Mar 2024 ### 4/10 Poor #### Tien Mar 27, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Have no refrigerator, no safety box, not many English speaking employees, not very clean neighborhood. Close to bus stations to go to Hotel Zone. ##### Tien Stayed 7 nights in Mar 2024 ### 2/10 Terrible #### Carlos Jun 19, 2024 Disliked: Staff & service, amenities The staff is rude and demand your kids identification. Which no other hotel requires. It is cheap as long as you don’t have to deal with front dedk ##### Carlos Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Michelle Jan 1, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First room we got had dirty sheets with blood on them and the the gentleman took forever getting us a new room. ##### Michelle Stayed 1 night in Dec 2023 ### 4/10 Poor #### Steve Jan 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They don’t welcome their Guests, room was dirty and too be honest I’m not recommended this to anyone who has good hygiene like me👎 ##### Steve Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Luz Sep 9, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Communication I didn't like it because they offer restaurant service but it's totally false, they don't serve you and the restaurants are very far away. ##### Luz Stayed 1 night in Sep 2023 ### 6/10 Okay #### jose Jan 1, 2023 Liked: Cleanliness Disliked: Amenities No hot water in shower. And no alcoholic beverages allowed. People are on vacation that’s what we do. Jacuzzi not working. We will have to think about staying here next time. It’s sad because we have been staying there for years when we travel to Cancun ##### jose ### 4/10 Poor #### Verified traveller Oct 8, 2023 Disliked: Room comfort, communication #### Terrible hotel, beers not allowed. Not clean. Photo of the building is not accurate, it is the last building on the property, rooms look very different from photos. This hotel is part of the Kavia hotels. At check in, guests are required to sign a form regarding alcoholic beverages are not allowed on the property, because the hotel chain does not have a license for alcoholic beverages. Now, being a hotel in Cancun, and not having an alcoholic license not disclosing this in the hotel description is totally misleading and lets say not a wise business practice. I will not stay at any of the hotels in this chain again. Brand name hotels are close, and in same price range. Avoid this hotel. ##### Verified traveller Stayed 1 night in Sep 2023 ### 4/10 Poor #### Patricia Jun 18, 2023 Liked: Cleanliness, communication Disliked: Amenities, property conditions & facilities I liked that it was very clean and the staff is terrific, in spite of what looks like poor senior management. Lucio, at reception was a prince, and very helpful. He deserves a BIG raise. Breakfast was pretty good and reasonable. GREAT coffee. BUT, pool didn't have a pump, or it wasn't on,so the water was breeding germs and not at all refreshing...in fact it was hot. Advertised hot tub was dirty and not working. One had to ask for toilet paper, God forbid they leave a spare when running low, or notice when lights need a replacement bulb. It felt like being ahead of maintenance instead of reacting to what's needed is not in the management plan, i.e., things got addressed when the customer asked for it, it wasn't ever anticipated or addressed with any initiative. I understand the no smoking rule, but there is a no alcohol rule, so if you want a cold beer in your room, you do without or risk sneaking it in...the best thing about this place is it's clean with a great staff, who is left to deal with poor management overall. I would never stay there again, in spite of the staff. There are other places in this price range that have to be better. I got the feeling that saving money and cutting corners is of utmost importance, not customer satisfaction. Give Lucio a raise! ##### Patricia Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Alicia yarisol Jun 19, 2025 Disliked: Cleanliness, amenities Ofrecen camas que en y solo tienen matrimonial quise cancelar y me dijeron que no horroble ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alicia yarisol Jun 18, 2025 No existen las camas que en solo matrimonial ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 8/10 Good #### Carlos Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel bien para una noche de paso ..solo la alberca el agua estaba sucia .. pero en general bien . ##### Carlos Stayed 1 night in May 2025 ### 8/10 Good #### Vane May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó el hotel es sencillo pero bonito pero no me gustó los alrededores muy fea la zona ##### Vane Stayed 1 night in May 2025 ### 4/10 Poor #### Abel May 17, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No hay estacionamiento privado, nos dan habitación tercer piso y no tiene elevador, televisión nunca se pudo encender ##### Abel Stayed 1 night in May 2025 ### 6/10 Okay #### Graciela Mar 26, 2025 Liked: Cleanliness .uy alejado de todo y de la playa ##### Graciela Stayed 3 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - 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