Title: BOK21 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BOK21 Hotel with free parking, near Plaza Las Americas ![Exterior](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/771f1e79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bedb02e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/e20b13eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/d88667e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BOK21 sits in Downtown Cancun's center, offering a quiet escape with its garden and outdoor furniture. Guests connect to WiFi from their rooms or relax on the terrace, with concierge services and round-the-clock front desk staff ready to assist with any needs. 8.0 Very good ## Popular amenities - Breakfast available - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/9fb80800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion King ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - City view - Sleeps 2 - 1 King Bed ![Habitacion Suite](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/6ad7edd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Suite 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - 1 bedroom - City view - Sleeps 4 - 1 King Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/6a5d9c50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15515%2C-86.82178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2junTFkZFg1_kOVSWJaT0Yvq3-s=) Bonampak, Cancun, QROO, 77500 #### What's nearby - Plaza Las Americas - 13 min walk - 1.1 km - Plaza 28 - 17 min walk - 1.5 km - Ultramar Ferry Puerto Juárez - 6 min drive - 4.3 km - Playa Tortugas - 8 min drive - 6.0 km - Langosta Beach - 8 min drive - 7.4 km #### Getting around - Cancun Intl. Airport (CUN) - 21 min drive #### Restaurants - ‪Arandanos - ‬5 min walk - ‪La Casa de los Abuelos - ‬3 min walk - ‪Rolandi's - ‬5 min walk - ‪La Dolce Vita - ‬3 min walk - ‪Chila & Quil - ‬8 min walk ## About this property ### BOK21 Hotel near Plaza Las Americas Located close to Playa Tortugas and Ultramar Ferry Puerto Juárez, BOK21 provides a terrace and a garden. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and outdoor furniture - Concierge services Room features All guestrooms at BOK21 boast comforts such as air conditioning, as well as amenities like free WiFi and free bottled water. More amenities include: - Showers and free toiletries - 55-inch flat-screen TVs with Netflix, streaming services, and digital channels - Coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,585 reviews CA $119 CA $150 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/31000000/30670000/30662100/30662003/857173de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viento Suites Cancún Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 221 reviews CA $59 CA $78 total includes taxes & fees Oct 15 - 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Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - 6 steps to reach entrance - No elevator ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 3:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - midnight) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults, and MXN 83 to 119 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as BOK21 Hotel BOK21 Cancun BOK21 Hotel Cancun ## Frequently asked questions ### Is BOK21 pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at BOK21? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at BOK21 on Oct 27, 2025 start from CA $44.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-BOK21.h92536231.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at BOK21? > Self parking is free at this property. ### What time is check-in at BOK21? > Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. After-hours check-in is not available. ### What time is check-out at BOK21? > Check-out is at noon. ### Where is BOK21 located? > Located in Downtown Cancun, this hotel is 0.6 mi (0.9 km) from Plaza Las Americas and within 3 mi (5 km) of Playa Tortugas and Ultramar Ferry Puerto Juárez. Langosta Beach and Tortuga Beach are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## BOK21 Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 25 8 - Good 15 6 - Okay 7 4 - Poor 2 2 - Terrible 6 ### 8/10 Good #### Jaime Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel in a convenient location within walking distance of shop, restaurant and entertainment ##### Jaime Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ashoka Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space. ##### Ashoka Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for the price ##### David Stayed 7 nights in Mar 2025 ### 4/10 Poor #### miguel Aug 2, 2025 Liked: Cleanliness Disliked: Staff & service, amenities Unfortunately the sliding doors on the balcony are not noise proof.there is lots of traffic in front of the hotel.late at night it very noisy its very hard to sleep through out the night. ##### miguel Stayed 8 nights in Jul 2025 ### 8/10 Good #### ken Nov 18, 2024 Liked: Property conditions & facilities Amazing ##### ken Stayed 2 nights in Nov 2024 ### 8/10 Good #### Byron Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place, but theres a lot of noisy traffic in front the hotel. ##### Byron Stayed 2 nights in Jul 2023 ### 8/10 Good #### Verified traveller Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Got what I needed. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Michal Dec 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Ok for a budget short trip The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2\*\* budget hotel acceptable. Wifi rather OK for simple tasks. ##### Michal Stayed 1 night in Dec 2023 ### 2/10 Terrible #### shakir sabah Apr 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities i didnt enjoy the stay at the hotel it was very noisy all day and night the car noise and motor cycle its like you sleeping outside the old cleaning lady was nice and she did what she can to keep the room clean but the sheet and pillows and stan markers on them the was something new for me to see and experience the WIFI was very slow and keep disconnecting and once i contact the staff or the owner the msged me on WhatsApp he said he never had the experience before and wrote everything in capital latter like am suppose to care with these lies i go and look at the reviews of the hotel and every problem i stated was the same problem people were having then he wanted to charge me an extra day when i was out at 7 am for my flight if you get the room facing the street you wont be able to sleep i had to get anther place for the last 5 days of my trip it was really a waste of money this hotel for and was not happy with it are their staff at all DO NOT RECOMMEND TO ANYONE TO HAVE THIS EXPERIENCE ##### shakir sabah Stayed 10 nights in Apr 2025 ### 8/10 Good #### Kathryn Oct 31, 2023 Liked: Staff & service I think that you’re getting exactly what you pay for at this property. The walls are all dinged up and the floors haven’t been swept or mopped in the rooms, the wall you share with the street is more like a garage door so every single sound comes through. The beds are rock hard but the bedding was clean. Shower had gaps and gashes in the tiles and the fixtures are rusting. Doesn’t seem to have an elevator so expect stairs to your room-as well as to enter the building itself. Front desk was kind and helped me with my bags. Small waters and granola bars were offered to guests in the lobby as well as a coffee area both in the rooms and the lobby. The Wi-Fi was very in and out and worked periodically. No landlines to make calls at the hotel. Worked in a pinch but would never stay for an extended period of time. ##### Kathryn Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Ashoka Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great ##### Ashoka Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Elio Sep 10, 2025 ##### Elio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Laura Alejandra Sep 9, 2025 ##### Laura Alejandra Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Claudia Cuevas Sep 4, 2025 ##### Claudia Cuevas Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Elvis Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Happy ##### Elvis Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Amy Jul 22, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities ##### Amy Stayed 3 nights in Jul 2025 ### 8/10 Good #### Tania Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es una buena opcion, para pasar una o dos noches. ##### Tania Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller Jul 9, 2025 ##### Verified traveller Stayed 1 night in Jun 2025 ### 6/10 Okay #### Viridiana Jul 3, 2025 Disliked: Amenities Confortable ##### Viridiana Stayed 7 nights in Jun 2025 ### 8/10 Good #### Augusto Giovani Jun 14, 2025 Liked: Staff & service, property conditions & facilities, room comfort Bien. Un lugar accesible, bien ubicado y cuenta con lo necesario. ##### Augusto Giovani Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### David Jun 13, 2025 ##### David Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Pearly selvaran Jun 6, 2025 ##### Pearly selvaran Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ashoka Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking ##### Ashoka Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Claudia Cuevas May 26, 2025 Liked: Cleanliness, property conditions & facilities Muy buena ubicacion, seguro y comodo... algunos detalles pero bien ##### Claudia Cuevas Stayed 4 nights in May 2025 ### 8/10 Good #### ROSARIO May 26, 2025 Liked: Staff & service, property conditions & facilities, room comfort ##### ROSARIO Stayed 7 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - 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