6/10 – Acceptable
Kevin O.
5 mars 2023
Points faibles : Propreté
Nice property but poorly maintained
Arrived on Saturday and found shower are in guest bathroom was under construction, someone has just put up a new drywall ceiling,the drain for the shower was taped shut , the shower floor was dirty with dirt and dust from the project and bag garbage bad of debris was in the shower, the shower ceiling drywall was unpainted and the entire shower and bathroom floor was dirty was dust. Looks like the person doing the repair used the toilet and never flushed it, I notified the local office and customer service for Vacasa but they did not send someone out to fix it until Tuesday afternoon, at that point I had already cleaned it as we were having a guest come who was going to be using the bathroom. Also notified customer service about slow bathroom drain in another bathroom but they never responded to me. I paid $6500 for two weeks for this condo and I did not feel I got my moneys worth, Icleaned the bathroom and we bought drain cleaner for the bathroom sink drain. I asked for a days rent refund for the inconvenience but have never heard anything back from Vacasa, would never rent from Vacasa. It’s a nice property but not maintained well and Vacasa has poor customer service
Kevin O.
Séjour de 14 nuits en février 2023