Ratings based on 2,085 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 16-May-2018
Stayed here last week. Everything was pretty good. The room was nice and most staffs were friendly except one. This guy kept us waiting for an hour and half, promised he would call once the room became available but he never did. We had to ask him three times, waiting another twenty minutes on the chairs until we finally got the key. When we complained, he was rude and didn't care about us at all. Also, I saw him walk a couple to the elevator and showed them how to use the key. But when it came to us, it became "Here is the key. Elevator is that way, good day". Is this how you treat your customers? Thanks for ruining our vacation. We would not recommend this hotel to anyone and will never come here again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-May-2018
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-May-2018
3 out of 5
by A verified traveller from Atlanta, Georgia

Hotel close to White House and restaurants

Posted 20-Apr-2018
My expectations were not met. We had to wait over an hour for check-in after arriving at 4 p.m. and was given a room with no view. Had a controversy over breakfast vouchers and we could not resolve the issue with the hotel. They blamed Expedia and said they could not access records to see whether breakfast vouchers for my older grandchildren were covered or not. I had to ask for top sheets for the beds. The doorman was rarely at the door. Turn-down service knocked on my door at 9:30 p.m. which I think is too late.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to everything

Posted 12-Apr-2018
i would definitely stay here again. Great service, clean, quiet yet close to the action. Really impressive hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel!

Posted 6-Apr-2018
Pros: Everything
Cons: Nothing
Location: Lafayette Square is central to so much in DC. Easy walking and, for longer distances, an Uber arrives in 2 minutes.
The Sofitel in Washington DC is a wonderful hotel with a great staff in an excellent location. Highly recommend it!
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved it!!

Posted 6-Apr-2018
We loved this hotel! Very nice staff, super clean and a great location!
5 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Amazing location to The Mall

Posted 3-Apr-2018
What a great hotel. It is right inline with other Sofitel’s that we have stayed with. It is in an old building but revenovated nicely. Thank you for a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel perfect if you are visiting DC

Posted 1-Apr-2018
Hotel is nice but service in the rastauran during breakfast very slow and poor service. Some days we waited more than 30 min for coffee.
2 out of 5
by A verified traveller from LA

Good location

Posted 31-Mar-2018
Good location but hotel is sub par for the price, no bell man when arriving, restaurant is closed and construction is going on around the hotel. Food way underimpressed for a "French" hotel food was cold by the time it arrived in the bar where you have to eat because the restaurant is closed flavor of the food just wasn't there. Room service on two appetizers took over 45 minutes before we canceled. Al in all its trying to be something it isnt