Ratings based on 2,282 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Great staff and excellent breakfast and bar

Posted 16-Feb-2017
Overall our stay was great. One morning they had a problem with the boiler and the shower was only warm. They fixed it and hopefully this problem will not occur again. The staff is terrific.
5out of 5
Recommended
for Everyone
by A verified traveller fromUSA

luxury hotel close to major sights in DC

Posted 14-Feb-2017
Pros: Everything, but the staff was EXCEPTIONAL and OUTSTANDING.
Cons: It is difficult to find any fault; we experienced no problems on a three-night stay.
Location: The White House is nearly a block away. You can walk to the Washington Monument and Lincoln Memorial as well as the Smithsonian Museums.
This fine hotel offers not only a convenient location but also a phenomenal staff eager to please their guests at every level. Clean room, well-appointed and quiet. The iCi Urban Bistro provided remarkably good breakfasts, and dinner was memorable and a good value for the incredible experience. We look forward to returning here on our next trip to DC.
Comment from Hotel Management
15-Feb-2017 by Joseph, Hotel Management
Dear Mark, Thank you for choosing Sofitel for your visit to our nation's capital. I am thrilled that you enjoyed our dinning offer as well as our central location in downtown Washington DC. I look forward to welcoming you back soon. Kindest regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Nice hotel in the middle of DC

Posted 8-Feb-2017
Pros: We stayed in Sofitel San Francisco and Sofitel Chicago before, and we liked them. We chose "Sofitel" again this time and we are happy with our stay.
Location: It is right behind the white house, within walking distance to many interesting places.
Very friendly staff, very comfortable room and bed, right behind the white house, walking distance to so many interesting places
Comment from Hotel Management
9-Feb-2017 by Joseph, Hotel Management
Dear Mei, Thank you for choosing Sofitel for your visit to our Nation's Capital! We strive to provide our guests with genuine, personal service and I am glad to know had the opportunity to enjoy it in 3 of our properties already. Thank you for your loyalty to Sofitel and we hope to be your hotel of choice for any future travels to Washington D.C. Warm regards,
5out of 5
Recommended
for Everyone
by A verified traveller

As expected

Posted 8-Feb-2017
Couldn't ask for more, loved it and would definitely stay there again. Location was awesome!!!
Comment from Hotel Management
9-Feb-2017 by Jennifer , Hotel Management
Bonjour! Thank you for sharing your experience with us. It seems you were able to take advantage of our central location, in the heart of downtown Washington D.C. We look forward to welcoming you back! Kindest regards,
4out of 5
Recommended
for Everyone
by A verified traveller fromPennsylvania

Nice Hotel close to White House

Posted 6-Feb-2017
Pros: friendly staff
Cons: hallways are dark. The decor is not my personal favorite but is fine
Location: easy access to White House and walkable to Smithsonian
Excellent breakfast. close to white house. check in was smooth and the staff very friendly. Bed very comfortable
Comment from Hotel Management
7-Feb-2017 by Joseph, Hotel Management
Dear A, Thank you for sharing your recent experience with us. I am glad to know you enjoyed our breakfast offer as well as our central location but we are sorry you did not enjoy the decor of the hotel. We just went through renovations but we take into consideration your feedback for future initiatives. We hope to welcome you back soon. Best regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromEssex (UK)

Perfect Location

Posted 5-Feb-2017
Perfect location if you want to be close to White House. Valet parking around $60 which I think is a little high even if down down.
Comment from Hotel Management
6-Feb-2017 by Joseph, Hotel Management
Dear Graham, Thank you for sharing your recent experience with us. I am thrilled to know that you enjoyed our central location. Please note that our Valet rates our aligned with the other downtown hotels providing this service. We hope to have the pleasure to welcome you back soon. Best regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromMedia, PA

Excellent Location

Posted 3-Feb-2017
Cons: Better concierge services that would offer guests the optional tours that various companies provide with hotel pick-up.
Wonderful, clean, comfortable room. Great restaurant and bar with exception of one, rude waiter. Otherwise, the staff was friendly and professional. Excellent location close to all the sites. I walked only a few blocks to the National March for Life rally at the Washington Monument. Would definitely stay there again.
Comment from Hotel Management
6-Feb-2017 by Joseph, Hotel Management
Dear John, Thank you for sharing your feedback after your stay with us. I am glad to know you enjoyed our accommodations but I am sorry to hear about the experience you had with one of our staff member. I can assure you this is unusual and we will take the proper actions in order to prevent any future occurrence. I hope we will have the opportunity to welcome you back soon. Best regards,
5out of 5
Recommended
for Business Travellers
by A verified traveller fromHaslett, MI

First rate hotel, friendly staff, pleasant rooms.

Posted 1-Feb-2017
I like staying at the Sofitel. I work with an organization headquartered nearby, and Sofitel offers friendly staff, very pleasant rooms, and great convenience. Staff especially tops.
Comment from Hotel Management
3-Feb-2017 by Joseph, Hotel Management
Dear Ken, Thank you very much for sharing your most recent stay with us. I am glad to know you enjoyed our rooms as well as the customer service you received this time again. Thank you for your loyalty and we look forward to welcoming you back soon! Kindest regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromlas vegas

Great location! Within walking distance everthing.

Posted 28-Jan-2017
The hotel is beautiful. The rooms are very clean and the bed was extremely comfortable. This hotel is within walking distance to all major attractions. Restaurants and cafes right across the street. The staff was extremely friendly as well. We would definitely return to this hotel.
Comment from Hotel Management
30-Jan-2017 by Joseph, Hotel Management
Dear Shannen, Thank you for choosing Sofitel for your visit to our nation's capital. I am thrilled to know you enjoyed our accommodations as well as our central location in downtown Washington DC! We look forward to welcoming you back soon. Warm regards,
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Minimum 50 characters, more about my experience. Is this enough yet.
Comment from Hotel Management
25-Jan-2017 by Joseph, Hotel Management
Bonjour! Thank you for taking the time to evaluate your recent stay with us. We would love to hear more about your experience and to welcome you back soon! Warm regards,