Ratings based on 2,305 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromd

Great service

Posted 22-Mar-2017
Only complaint is no view from my room. Just a office building wall 😕
Comment from Hotel Management
22-Mar-2017 by Joseph, Hotel Management
Dear Yvonne, Thank you for sharing your feedback after your recent visit. It seems that you enjoyed your overall stay with us. Please note for your future visits that our Luxury Rooms offer a city view for your convenience. We hope to have the pleasure to welcome you back soon. Kindest regards,
4out of 5
Recommended
for Everyone
by A verified traveller

Our stay

Posted 15-Mar-2017
Very convenient for walking to Smithsonian, the White House, and the Mall. Surrounding restaurants were excellent. Staff were virtuous and ready to answer questions. If we ever return to Washington I would stay at this hotel again.
Comment from Hotel Management
17-Mar-2017 by Joseph, Hotel Management
Bonjour! Thank you for sharing your recent stay with us. I am thrilled to know you enjoyed our central location as well as the customer service you received from our Ambassadors. We hope to be your hotel's choice for all of your future visits. Kindest regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromKansas City, MO

Great Crème Brulee

Posted 14-Mar-2017
Location: 2 blocks from the White House, which is a good starting point for a tour of all government/historical things in DC around the Mall. Metro close too.
Great everything about this hotel. The real test is always whether the crème brulee is good. It is the best I've ever had. For my purposes, the location was great -- right by several Metro stops, and close to everything a tourist would want to see. Only complaint is that I think it is nearing time to replace the mattress in the room where I stayed -- still comfortable, but getting well used.
Comment from Hotel Management
16-Mar-2017 by Joseph, Hotel Management
Dear Mark, Thank you for choosing Sofitel for your visit to our nation's capital! I am glad to know you enjoyed our central location as well as our famous home-made crème brûlée. We hope to have the pleasure to welcome you back soon. Kindest regards,
5out of 5
Recommended
for Everyone
by A verified traveller

Love it!

Posted 1-Mar-2017
Very accommodative!! Lovely breakfast. Excellent service. Beautiful room.
Comment from Hotel Management
2-Mar-2017 by Joseph, Hotel Management
Bonjour! Thank you for choosing Sofitel Washington DC! We are glad to know that you enjoyed your breakfast at iCi Urban Bistro as well as the service we provided during your stay. We look forward to welcoming you back soon. Warm regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromDC

Perfect DC Hotel

Posted 1-Mar-2017
Specious room, cmfy bed, great food, perfect bar, great personell. Gym is not bad but could be improved.
Comment from Hotel Management
2-Mar-2017 by Joseph, Hotel Management
Bonjour! Thank you for choosing Sofitel for your visit! We are thrilled that you enjoyed our food & beverage offer as well as the customer service you received during your stay. We hope to have the pleasure to welcome you back soon. Kindest regards,
4out of 5
Recommended
for Everyone
by A verified traveller

Great staff and excellent breakfast and bar

Posted 16-Feb-2017
Overall our stay was great. One morning they had a problem with the boiler and the shower was only warm. They fixed it and hopefully this problem will not occur again. The staff is terrific.
Comment from Hotel Management
28-Feb-2017 by Joseph, Hotel Management
Bonjour! Thank you for sharing your recent experience. We are sorry about the inconvenience you met with the water and we are pleased to inform that this issue has been solved. We hope to have the opportunity to better serve you in the near future. Best regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromUSA

luxury hotel close to major sights in DC

Posted 14-Feb-2017
Pros: Everything, but the staff was EXCEPTIONAL and OUTSTANDING.
Cons: It is difficult to find any fault; we experienced no problems on a three-night stay.
Location: The White House is nearly a block away. You can walk to the Washington Monument and Lincoln Memorial as well as the Smithsonian Museums.
This fine hotel offers not only a convenient location but also a phenomenal staff eager to please their guests at every level. Clean room, well-appointed and quiet. The iCi Urban Bistro provided remarkably good breakfasts, and dinner was memorable and a good value for the incredible experience. We look forward to returning here on our next trip to DC.
Comment from Hotel Management
15-Feb-2017 by Joseph, Hotel Management
Dear Mark, Thank you for choosing Sofitel for your visit to our nation's capital. I am thrilled that you enjoyed our dinning offer as well as our central location in downtown Washington DC. I look forward to welcoming you back soon. Kindest regards,
5out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Nice hotel in the middle of DC

Posted 8-Feb-2017
Pros: We stayed in Sofitel San Francisco and Sofitel Chicago before, and we liked them. We chose "Sofitel" again this time and we are happy with our stay.
Location: It is right behind the white house, within walking distance to many interesting places.
Very friendly staff, very comfortable room and bed, right behind the white house, walking distance to so many interesting places
Comment from Hotel Management
9-Feb-2017 by Joseph, Hotel Management
Dear Mei, Thank you for choosing Sofitel for your visit to our Nation's Capital! We strive to provide our guests with genuine, personal service and I am glad to know had the opportunity to enjoy it in 3 of our properties already. Thank you for your loyalty to Sofitel and we hope to be your hotel of choice for any future travels to Washington D.C. Warm regards,
5out of 5
Recommended
for Everyone
by A verified traveller

As expected

Posted 8-Feb-2017
Couldn't ask for more, loved it and would definitely stay there again. Location was awesome!!!
Comment from Hotel Management
9-Feb-2017 by Jennifer , Hotel Management
Bonjour! Thank you for sharing your experience with us. It seems you were able to take advantage of our central location, in the heart of downtown Washington D.C. We look forward to welcoming you back! Kindest regards,
4out of 5
Recommended
for Everyone
by A verified traveller fromPennsylvania

Nice Hotel close to White House

Posted 6-Feb-2017
Pros: friendly staff
Cons: hallways are dark. The decor is not my personal favorite but is fine
Location: easy access to White House and walkable to Smithsonian
Excellent breakfast. close to white house. check in was smooth and the staff very friendly. Bed very comfortable
Comment from Hotel Management
7-Feb-2017 by Joseph, Hotel Management
Dear A, Thank you for sharing your recent experience with us. I am glad to know you enjoyed our breakfast offer as well as our central location but we are sorry you did not enjoy the decor of the hotel. We just went through renovations but we take into consideration your feedback for future initiatives. We hope to welcome you back soon. Best regards,