Title: Zendero Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zendero Tulum Hotel with free parking, near Tulum Mayan Ruins ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/a35db413.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/2c4687fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Select Comfort beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/5bafbd00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/2e434b48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/d6775926.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Zendero Tulum, nestled amid historic Mayan Ruins, offers a peaceful escape with an inviting outdoor pool. Guests can unwind on the scenic terrace or borrow bikes to explore nearby attractions. Attentive staff and complimentary in-room WiFi enhance the experience. 8.6 Excellent ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Select Comfort beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/9b5b8b89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed with Sofa bed, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains 2 bathrooms Private bathroom Cable channels In-room safe - 215 sq ft - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Select Comfort beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/f842cc57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.4 Good 3 reviews ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains Private bathroom Cable channels In-room safe Daily housekeeping - 129 sq ft - City view - Sleeps 2 - 2 Queen Beds ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/a1c0ba34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains Private bathroom Cable channels In-room safe Daily housekeeping - 108 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews CA $480 CA $661 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,984 reviews CA $510 CA $510 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews CA $725 CA $725 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum Apartments La Veleta - Pool - Parking included - Free WiFi - Air conditioning 10.0 Exceptional 2 reviews CA $111 CA $139 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20300000/20295700/20295634/4108448d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Tulum, member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 160 reviews CA $889 CA $1,136 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) Ad ![On the beach, white sand, free beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 278 reviews CA $90 CA $146 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d91e5ffe-8d3c-45f7-be43-268b92a0adf6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21230%2C-87.45320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M8EtYE18Xt9ABor3E51ywSCNAP8=) Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760 #### What's nearby - Tulum National Park - 6 min drive - 4.6 km - Tulum Mayan Ruins - 7 min drive - 5.0 km - Playa Ruinas - 11 min drive - 5.3 km - Las Palmas Public Beach - 16 min drive - 5.3 km - Playa Paraiso - 17 min drive - 6.1 km #### Getting around - Tulum Intl. Airport (TQO) - 48 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪La Coqueta - ‬4 min walk - ‪La Regia Tulum - ‬2 min walk - ‪Pacha Tulum - ‬4 min walk - ‪Botánica Garden Café - ‬5 min walk ## About this property ### Zendero Tulum Upscale hotel near Tulum Mayan Ruins Zendero Tulum provides a rooftop terrace and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services - Luggage storage, a nature reserve, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guestrooms at Zendero Tulum include perks such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - 45-inch LCD TVs with cable channels ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 914 reviews CA $56 CA $79 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/04ce6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=111348002&PinnedHotelID=111348002&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 386 reviews CA $78 CA $103 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/27b66209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 49 reviews CA $86 CA $108 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 631 reviews CA $114 CA $146 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 9 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3050000/3049400/3049312/e2ba077e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada 06 Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 443 reviews CA $47 CA $67 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22360000/22353800/22353792/a40e559a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacha Tulum Boutique Hotel Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 237 reviews CA $38 CA $50 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22353792&PinnedHotelID=22353792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/35000000/34870000/34865700/34865641/182458fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaab Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 286 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=34865641&PinnedHotelID=34865641&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 568 reviews CA $56 CA $73 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/52000000/51640000/51637800/51637747/ccc47f92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CARPE DIEM Tulum by Nah Hotels Tulum City Center - Pool - Free WiFi - Air conditioning - Parking available 8.6 Excellent 104 reviews CA $48 CA $62 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=51637747&PinnedHotelID=51637747&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Beach shuttle (surcharge) - Free self parking on site ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - No elevator - Smooth flooring in room ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Select Comfort mattress ### Bathroom - Shower - Towels provided ### Entertainment - 45-inch LCD TV with cable channels ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 500 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Zendero Tulum Hotel Zendero Hotel Zendero Tulum Hotel Zendero Tulum Tulum Zendero Tulum Hotel Tulum ## Frequently asked questions ### Does Zendero Tulum have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM. ### Is Zendero Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Zendero Tulum? > Self parking is free at this property. ### What time is check-in at Zendero Tulum? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Zendero Tulum? > Check-out is at 11:00 AM. ### Does Zendero Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Zendero Tulum located? > Located in Tulum City Center, this hotel is 0.6 mi (1 km) from Hunab Lifestyle Center and 1.7 mi (2.8 km) from Tulum Mayan Ruins. Dos Aguas Park and Jaguar Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Zendero Tulum Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 162 8 - Good 57 6 - Okay 30 4 - Poor 15 2 - Terrible 10 ### 8/10 Good #### Suha Feb 8, 2024 Liked: Cleanliness, staff & service Nice staff, central location ##### Suha Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Phyo Thin May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and location ##### Phyo Thin Stayed 1 night in May 2024 ### 10/10 Excellent #### MIGUEL Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm. ##### MIGUEL Stayed 3 nights in Nov 2023 ### 8/10 Good #### Marcia Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience! The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there! ##### Marcia Stayed 2 nights in Mar 2024 ### 8/10 Good #### Juan Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel. ##### Juan Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Chelsea Jan 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places. ##### Chelsea ### 10/10 Excellent #### IZAT CONTRERAS Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos ##### IZAT CONTRERAS Stayed 1 night in Oct 2025 ### 10/10 Excellent #### luis Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar ##### luis Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Gustavo Jan 26, 2025 Liked: Staff & service Very dirty outside ##### Gustavo Stayed 1 night in Dec 2024 ### 6/10 Okay #### LORENZO Jan 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME ##### LORENZO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Martha Elena Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Martha Es un hotel pequeño pero bonito, parece relativamente nuevo, el chico que nos atendió en la tarde muy amable, nos oriento también con ubicaciones y actividades a realizar en la zona. Solo el internet muy malo, no funcionaba en la tv quizá por el tiempo de lluvias, pero en general muy recomendable. Solo sugiero puedan tener un poco de alimentos para ofrecer, aunque sean cosas sencillas. ##### Martha Elena Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Betzaida Grisel Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal! ##### Betzaida Grisel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Julia Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities es un excelente lugar para quedarte en Tulum!! ##### Julia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Tomas Jul 12, 2024 #### Excelente. Volveria sin lugar a dudas. La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio. ![](https://a.travel-assets.com/ugc/hotel-reviews/33EF875F10110139BB9338259144DEEF9C5A175C1720800287064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E065CEAD12AE69E78E9DB5DDD5AD8232625F820A1720800287332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomas Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Blanca Jul 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Las calles no tienen buena pavimentación. Se encharca mucho el agua, lo cual imoide el paso para llegar al hotel ##### Blanca Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Brenda Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service! ##### Brenda Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Valeria Juarez Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta que el lugar sea tan tranquilo, el personal da excelente atención. La alberca está muy limpia y la azotea es muy cómoda. ##### Valeria Juarez Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alexlololoo Jun 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito ##### Alexlololoo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Valeria Juarez Jun 27, 2024 Liked: Cleanliness, staff & service, amenities Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura. ##### Valeria Juarez Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adalberto Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Exelente atención ##### Adalberto Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Fraida Jun 23, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The hotel did not appear like the photos ##### Fraida Stayed 1 night in Jun 2024 ### 8/10 Good #### gunvir Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall okay experience ##### gunvir Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Valeria Juarez Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también. ##### Valeria Juarez Stayed 1 night in Jun 2024 ### 8/10 Good #### Kibzaim Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Kibzaim Stayed 1 night in Jun 2024 ### 8/10 Good #### Jorge Galvez Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel muy céntrico cerca de la playa y de las atracciones turísticas. El único pero es que los desayunos incluidos son muy escasos y hubiera estado genial que los cuartos incluyeran un microondas. Por todo lo demás muy recomendable. ##### Jorge Galvez Stayed 5 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)