Title: Zendero Tulum Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=30043017&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zendero Tulum Hotel with free parking, near Tulum Mayan Ruins ## Photo gallery for Zendero Tulum ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers - Zendero Tulum (Tulum)](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/d1b13bdf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers - Zendero Tulum (Tulum)](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/d6775926.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Zendero Tulum (Tulum)](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/bb24e200.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Zendero Tulum (Tulum)](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/2e434b48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Zendero Tulum (Tulum)](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/00baaf32.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Zendero Tulum, nestled amid historic Mayan Ruins, offers a peaceful escape with an inviting outdoor pool. Guests can unwind on the scenic terrace or borrow bikes to explore nearby attractions. Attentive staff and complimentary in-room WiFi enhance the experience. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking ![Select Comfort beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/9b5b8b89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed with Sofa bed, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains 2 bathrooms Private bathroom Cable channels In-room safe - 215 sq ft - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 2 Queen Beds ![Select Comfort beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/f842cc57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.4 Good 3 reviews ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains Private bathroom Cable channels In-room safe Daily housekeeping - 129 sq ft - City view - Sleeps 2 - 2 Queen Beds ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/a1c0ba34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning LCD TV Select Comfort bed Blackout drapes/curtains Private bathroom Cable channels In-room safe Daily housekeeping - 108 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 620 reviews CA $665 CA $665 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![Luxury Villa, All Inclusive](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/d41a2534.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet-friendly - Free WiFi 10.0 Exceptional 4 reviews CA $932 CA $1,233 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Tulum-Hotels-TROBBU-TULUM.h104584556.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews CA $435 CA $601 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 298 reviews CA $173 CA $241 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![Children's play area - outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,960 reviews CA $500 CA $500 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - 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Pool - Breakfast included - Spa - Parking included 8.8 Excellent 757 reviews CA $609 CA $802 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![In-room safe, individually furnished, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 518 reviews CA $734 CA $966 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2057800/2057731/5fcf47a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,609 reviews CA $534 CA $652 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b1f4669a-f537-4650-a0d3-f410aa8db35c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21230%2C-87.45320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M8EtYE18Xt9ABor3E51ywSCNAP8=) Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760 #### What's nearby - Jaguar Park \- 13 min walk \- 1.1 km - Dos Aguas Park \- 14 min walk \- 1.2 km - Cenote Calavera \- 2 min drive \- 2.2 km - Tulum National Park \- 4 min drive \- 3.9 km - Hospital de Tulum \- 6 min drive \- 1.8 km #### Getting around - Tulum Intl. Airport (TQO) - 48 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪La Coqueta - ‬4 min walk - ‪La Regia Tulum - ‬2 min walk - ‪El Capitán - ‬3 min walk - ‪Pacha Tulum - ‬4 min walk ## About this property ### Zendero Tulum Upscale hotel near Tulum Mayan Ruins Zendero Tulum provides a rooftop terrace and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services - A nature reserve, tour/ticket assistance, and luggage storage - Guest reviews speak highly of the helpful staff Room features All guestrooms at Zendero Tulum include perks such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - 45-inch LCD TVs with cable channels ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunab Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi 7.2 Good 15 reviews CA $1,052 CA $1,278 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/5000000/4460000/4454200/4454183/46daf7b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kin Ha Tulum Hotel Tulum City Center - Parking included - Free WiFi - Air conditioning - Housekeeping 9.0 Wonderful 26 reviews CA $49 CA $63 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4454183&PinnedHotelID=4454183&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/96000000/95510000/95509900/95509856/0a3e255a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gama 09 Apartments Tulum City Center - 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Pool - Free WiFi - Air conditioning - Parking available 8.8 Excellent 107 reviews CA $52 CA $67 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=51637747&PinnedHotelID=51637747&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/c2f53eb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koos Hotel Boutique Tulum Zama - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite Swim-up | Pool](https://images.trvl-media.com/lodging/10000000/9100000/9094200/9094174/261217a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livetulum Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 704 reviews CA $40 CA $53 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9094174&PinnedHotelID=9094174&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12310000/12305300/12305217/ca4accaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mestizo Gallery Tulum City Center - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 346 reviews CA $73 CA $92 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=12305217&PinnedHotelID=12305217&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39360000/39353000/39352972/804afb27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Blanco Tulum - Adults Only Tulum City Center - Pool - Breakfast included - Spa - Free WiFi 7.8 Good 238 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=39352972&PinnedHotelID=39352972&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Beach shuttle (surcharge) - Free self parking on site ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - No elevator - Smooth flooring in room ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Select Comfort mattress ### Bathroom - Shower - Towels provided ### Entertainment - 45-inch LCD TV with cable channels ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 500 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Zendero Tulum Hotel Zendero Hotel Zendero Tulum Hotel Zendero Tulum Tulum Zendero Tulum Hotel Tulum ## Frequently asked questions ### Does Zendero Tulum have a pool? ### How much does it cost to stay at Zendero Tulum? ### Is Zendero Tulum pet-friendly? ### How much is parking? ### What time is check-in at Zendero Tulum? ### What time is check-out at Zendero Tulum? ### Does Zendero Tulum provide a shuttle to the airport? ### Where is Zendero Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Zendero Tulum Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 162 8 - Good 58 6 - Okay 30 4 - Poor 15 2 - Terrible 10 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Kristy E Apr 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel, good staff, good location ##### Kristy E Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Mariam Dec 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel overall. Only stayed for a few days but enjoyed the amenities. ##### Mariam Stayed 2 nights in Dec 2023 ### 8/10 Good #### Suha Feb 8, 2024 Liked: Cleanliness, staff & service Nice staff, central location ##### Suha Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Patricia May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was excellent ##### Patricia Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### VICTOR Dec 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is near to everything ##### VICTOR Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Igor Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking. ##### Igor Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Phyo Thin May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and location ##### Phyo Thin Stayed 1 night in May 2024 ### 10/10 Excellent #### MIGUEL Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm. ##### MIGUEL Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Shaynel Jul 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel ##### Shaynel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Brenda Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service! ##### Brenda Stayed 2 nights in Jul 2024 ### 8/10 Good #### Marcia Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience! The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there! ##### Marcia Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Elaine Mar 2, 2024 It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained. ##### Elaine Stayed 1 night in Feb 2024 ### 8/10 Good #### Geoffrey Aug 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for money Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast. ##### Geoffrey Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Gustavo Jan 26, 2025 Liked: Staff & service Very dirty outside ##### Gustavo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Israel May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains. ##### Israel Stayed 1 night in May 2024 ### 8/10 Good #### Shilin Jan 1, 2024 Liked: Staff & service The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water. ##### Shilin Stayed 1 night in Dec 2023 ### 8/10 Good #### gunvir Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall okay experience ##### gunvir Stayed 2 nights in Jun 2024 ### 8/10 Good #### Juan Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel. ##### Juan Stayed 1 night in Feb 2024 ### 6/10 Okay #### Arturo Mar 21, 2024 Liked: Staff & service Disliked: Property conditions & facilities Ac didn’t work bad experience ##### Arturo Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Curtis Feb 9, 2023 Liked: Cleanliness The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero ##### Curtis Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Chelsea Jan 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places. ##### Chelsea ### 2/10 Terrible #### Anne Feb 26, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area? ##### Anne Stayed 3 nights in Feb 2023 ### 8/10 Good #### Paloma Alejandra Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy limpio y fueron muy amables pero no hubo agua caliente para bañarnos, ni por la noche ni por la mañana ##### Paloma Alejandra Stayed 1 night in Nov 2025 ### 10/10 Excellent #### IZAT CONTRERAS Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos ##### IZAT CONTRERAS Stayed 1 night in Oct 2025 ### 10/10 Excellent #### luis Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar ##### luis Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)