Zamas Hotel

Photo gallery for Zamas Hotel

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool

Overview of Zamas Hotel

Zamas Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK5 min walk
  • Popular LocationTulum National Park16 min walk
  • Popular LocationLas Palmas Public Beach7 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Zamas Hotel is on the beach. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park.

What's nearby

  • SFER IK - 5 min walk
  • Tulum National Park - 16 min walk
  • Las Palmas Public Beach - 7 min drive
  • Ven a la Luz Sculpture - 9 min drive
  • Playa Paraiso - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • Kin Toh - 5 min walk
  • Restaurare - 12 min walk
  • El Tabano - 12 min walk
  • Posada margherita - 16 min walk
  • Juanita Diavola - 18 min walk

About this property

Zamas Hotel

Beachfront hotel with calming spa services
At Zamas Hotel, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 100-200 for adults and MXN 50-150 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Que Fresco

Things to do

  • Fishing
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

More

  • In-room massage
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 100 and MXN 200 for adults, MXN 50 and MXN 150 for children (approximately)
  • Pet fee: MXN 2000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 57 out of 94 reviews
5 - Excellent 61%
Rating 4 - Good. 22 out of 94 reviews
4 - Good 23%
Rating 3 - Okay. 8 out of 94 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 94 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 94 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

1/5 Terrible

Disliked: Amenities, property conditions & facilities
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I spent 8 days at Zamas. The hotel is charming and stylish and our room was more a suite than a double with a huge deck perfect for yoga. We loved the pool area, the restaurant on the rocks, watching the birds and iguanas. The hotel is on a small beach a short walk to beautiful Tulum beach. Daniel at the front desk was so helpful. And vegan friendly.
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation in Tulum
Stayed 6 nights in Jan 2022

4/5 Good

Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with friendly staff
Amazing hotel with friendly staff
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super friendly staff.
Stayed 7 nights in Dec 2021

5/5 Excellent

Stayed 2 nights in Nov 2021