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Zamas Hotel

Photo gallery for Zamas Hotel

Featured Image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool

Overview of Zamas Hotel

Zamas Hotel

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK5 min walk
  • Popular LocationTulum National Park15 min walk
  • Popular LocationLas Palmas Public Beach7 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Zamas Hotel is on the beach. Cenote Crystal and Cenotes Sac Actun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum National Park and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • SFER IK - 5 min walk
  • Tulum Beach - 12 min walk
  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive

Restaurants

  • Que Fresco — 1 min walk
  • El Tabano — 13 min walk
  • Posada margherita — 16 min walk
  • Juanita Diavola — 18 min walk
  • Cenzontle — 3 min drive

About this property

Zamas Hotel

Beachfront hotel with calming spa services
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. All 17 rooms offer room service, in-room massages, and ceiling fans. Laptop-compatible safes, showers, and free toiletries are among the other amenities that guests will find.
Zamas Hotel offers 17 accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 100-200 for adults and MXN 50-150 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fishing
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower

More

  • In-room massage
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 100 and MXN 200 for adults, MXN 50 and MXN 150 for children (approximately)
  • Pet fee: MXN 2000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 46 out of 78 reviews
5 - Excellent 59%
Rating 4 - Good. 21 out of 78 reviews
4 - Good 27%
Rating 3 - Okay. 7 out of 78 reviews
3 - Okay 9%
Rating 2 - Poor. 3 out of 78 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 78 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. I loved that our room was literally on the beach. It is an older room, but is very cute and has nice character. The pool was also nice. The staff was excellent. My only issue was the sargassum. It completely blocks access to the ocean. It also has a slight smell. But this is not unique to this hotel. It’s all of Tulum.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night, and will definitely come back for a longer stay. Note: This is not a super fancy new luxurious resort. But, it has a nice open set up mixed with the environment. Which is what I like, and it is perfect for Tulum. While the beach was full of algae, I did appreciate what nature gave us, and actually the view was spectacular. Kids enjoyed the pool. It is also walking distance to stores and restaurants. I woke up 5AM, went outside my room to the hammock and enjoyed the sunrise. The checking in process and service was amigable and down to earth. Always with a smile and that local friendly manner.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service
The entire property was great. Daniel was an excellent host and made sure everything that we needed was taken care of. Looking forward to going back again.
Stayed 4 nights in Mar 2021

5/5 Excellent

Stayed 4 nights in Feb 2021

5/5 Excellent

Stayed 4 nights in Jan 2021