Tuluna Tulum Hotel
4.5 star property

Luxury spa lodge near Tulum National Park

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Tuluna Tulum Hotel

Photo gallery for Tuluna Tulum Hotel

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Private pool
Exterior detail
Premium bedding, down comforters, in-room safe, blackout drapes
Premium Room, 1 Queen Bed with Sofa bed, Terrace | Living area
Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Terrace/patio

Overview of Tuluna Tulum Hotel

7.8

Good

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Calle Balam Dzakab, Tulum, QROO, 77760
  • Popular LocationRossina Cafe6 min walk
  • Popular LocationNikkori Tulum6 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • AirportTulum Intl. Airport (TQO)48 min drive
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Room options

Basic Room, 1 Queen Bed

cleanliness

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
  • 323 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

cleanliness

Highlights

Yard
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Refrigerator
Dining table
  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Apartment

cleanliness

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 1076 sq ft
  • Sleeps 10
  • 2 Twin Beds, 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed, Terrace

cleanliness

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

cleanliness

Highlights

Yard
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Refrigerator
Dining table
  • 861 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room

cleanliness

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Apartment

cleanliness

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 538 sq ft
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Tulum

Tuluna Tulum Hotel is located in Zama, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Tulum National Park - 17 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Ruinas - 14 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Mercado Tulum - 19 min walk
  • Rossina Cafe - 6 min walk
  • Las BBQ Tulum - 13 min walk
  • Carl's Jr. - 17 min walk
  • Coati Café Tulum - 13 min walk

About this property

Tuluna Tulum Hotel

Luxury lodge located in Zama
Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Tuluna Tulum Hotel feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and printers.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, separate dining areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Freezer
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tuluna Tulum Hotel Lodge
Tuluna Tulum Hotel Tulum
Tuluna Tulum Hotel Lodge Tulum

Frequently asked questions

Is Tuluna Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tuluna Tulum Hotel?

Self parking is free at this property.

What time is check-in at Tuluna Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tuluna Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tuluna Tulum Hotel located?

Located in Zama, this luxury lodge is 0.9 mi (1.4 km) from Tulum National Park and within 3 mi (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Hospital de Tulum are also within 1 mi (2 km).

Tuluna Tulum Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay here. It is located in an area that is just starting to expand so it's kind of lonely out there but staff and the place itself was amazing

8/10 Good

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it because it had spacious living area and it included kitchenware in the kitchen. parking space is somewhat limited and wished the had access to the wifi in the rooftop area

6/10 Okay

Fushawnda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities

2/10 Terrible

JIN

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nos hicieron esperar 40 minutos para check in diciendo que no tiene información de mi reservación.
Stayed 2 nights in Oct 2022

2/10 Terrible

Wanxia

Travelled with family and small children
Disliked: Staff & service
Try not to stay at this hotel. There are a lot more other better options in the area.
Stayed 6 nights in Aug 2022

8/10 Good

Lizeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful rooms. Very comfortable beds, showers, linens. Loved the private pool.
Stayed 3 nights in Aug 2022

10/10 Excellent

Huda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely amazing. We reserved a residence with a plunge pool and had a great time. The room service was very fast (about 15 minutes) and we were very satisfied with the two pizzas we ordered. The only thing this place is missing is a gym for those looking to exercise. It is a little far from most restaurants and attractions so I would definitely recommend renting a car. Do not rely too much on Apple Maps because it will try to take you through roads that are still dirt with lots of bumps that can ruin your rental car. I would rather stay here than stay on the beach which is 3x more expensive for water you can’t even get into because of all the seaweed. We’ll definitely be coming back here if we visit Tulum again.
Stayed 3 nights in Jul 2022

6/10 Okay

Edgar A

Stayed 5 nights in Mar 2022

2/10 Terrible

Mirelis

Travelled with family
Disliked: Cleanliness, staff & service
The worst place to stay in Aldea Zama tulum , I pay for a room , they re have my recervacion even was already pay , the next day the light at the kitchen started licking, was very scared, the only thing they tell me was is I want free breakfast really , please don’t book here terrible service, don’t get fool by pictures, they also own other properties be careful, Rumba hospitality, you guys see don’t book 👀
Stayed 2 nights in Mar 2022