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Hotel Tulum City

2.5 star property
Hotel in Tulum with free parking

Choose dates to view prices

Photo gallery for Hotel Tulum City

Terrace/patio
Lobby
Standard Room, 2 Queen Beds
Property entrance
Interior

Reviews

2.0 out of 10

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 210 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Located in Tulum City Center, a neighborhood in Tulum, Hotel Tulum City is in a shopping district and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map
Av. Tulum, 6, Tulum, QROO, 77760

What's nearby

  • Gran Cenote - 6 min drive - 5.0 km
  • Tulum National Park - 6 min drive - 5.0 km
  • Tulum Mayan Ruins - 8 min drive - 4.6 km
  • Las Palmas Public Beach - 9 min drive - 6.4 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Don Cafeto - ‬1 min walk
  • ‪La Guarida - ‬2 min walk
  • ‪Onyx - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬1 min walk
  • La Nave

About this property

Hotel Tulum City

Hotel remodeled in 2019 and located near Tulum Mayan Ruins
Hotel Tulum City provides a terrace and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Tulum City include comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Coffee/tea makers, limited housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - April 2019
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum

Frequently asked questions

Is Hotel Tulum City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tulum City?

Self parking is free at this property.

What time is check-in at Hotel Tulum City?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tulum City?

Check-out is at 11:00 AM. Late check-out is available for USD 30 (subject to availability).

Does Hotel Tulum City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 140 per vehicle applies.

Where is Hotel Tulum City located?

Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.3 mi (3.6 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

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Hotel Tulum City Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021