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Serena Tulum - Adults Only

3.5 star property
Comfortable adults-only hotel near Tulum Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Serena Tulum - Adults Only

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Deluxe Tent
Deluxe Tent
Deluxe Tent
Junior Suite | Bathroom
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the area

Map
Carretera Tulum Boca Paila Km 5.2, Mz 10, Tulum, QROO, 77780
  • Popular LocationTulum Beach13 min walk
  • Popular LocationPlaya Paraiso10 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

TOMMASO
Jul. 22, 2022
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Tent

Deluxe Tent

Deluxe Tent

Highlights

Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Room

Jungle View Room

Jungle View Room

Highlights

Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Rainfall showerhead
Free bottled water
Minibar
In-room safe
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

Serena Tulum - Adults Only is located in Zona Hotelera, a neighborhood in Tulum, and is in the entertainment district and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Playa Paraiso and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 13 min walk
  • Tulum National Park - 15 min walk
  • Playa Paraiso - 10 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Playa Ruinas - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • Kin Toh - 5 min walk
  • Papaya Playa Beach Club - 8 min walk
  • Mateos - 1 min walk
  • El Tabano - 14 min walk
  • Potheads - 2 min walk

About this property

Serena Tulum - Adults Only

Hotel near Tulum Beach
Located close to Playa Paraiso and Playa Ruinas, Serena Tulum - Adults Only provides free breakfast (local cuisine), a beach bar, and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a gym.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • A front-desk safe and smoke-free premises
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A beach bar

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Serena Glamping
Serena Glamping Tulum
Serena Glamping
Serena Tulum Adults Only
Serena Tulum Adults Only Tulum
Serena Tulum - Adults Only Hotel
Serena Tulum - Adults Only Tulum
Serena Tulum - Adults Only Hotel Tulum

Frequently asked questions

Does Serena Tulum - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Serena Tulum - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Tulum - Adults Only?

Self parking is free at this property.

What time is check-in at Serena Tulum - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Serena Tulum - Adults Only?

Check-out is at noon.

Where is Serena Tulum - Adults Only located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Tulum Beach and Tulum National Park. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Serena Tulum - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 113 reviews" "
Rating 8 - Good. 24 out of 113 reviews" "
Rating 6 - Okay. 10 out of 113 reviews" "
Rating 4 - Poor. 5 out of 113 reviews" "
Rating 2 - Terrible. 16 out of 113 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Disliked: Property conditions & facilities

6/10 Okay

Oscar

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
If you want to be one with nature this is your place.
Stayed 3 nights in Mar 2023

8/10 Good

hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Patricia Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la hospitalidad del persona, principalmente del gerente que me ayudo a solucionar problemas con mi reserva

2/10 Terrible

Ida

Travelled with group
Disliked: Staff & service, property conditions & facilities
Most unprofessional hotel staff I have ever met. They tried to provide a shuttle, which was not by the hotel but only the staff because I guess they were trying to get side money. Most unprofessional service with the shuttle. Me and my friend didn’t end up going with the shuttle because we felt unsafe and they still charged us full. $150. Then we left a key with them to a scoter we rented from a third party since we were checking out early. They lost the key and claimed that we never gave them the key. MOST UNPROFESSIONAL STAFF. Stressed the both of us out. They’re really shady
Stayed 5 nights in Sep 2022

10/10 Excellent

Daniela

Liked: Staff & service, amenities, property conditions & facilities
I loved it. The room I stayed in needs some help with covering the back. I felt ppl could see me shower from the gym parking lot, but everything else was amazing
Stayed 2 nights in Sep 2022

8/10 Good

Jeneen, WASHINGTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, nature-inspired and thoughtfully designed, quiet despite being walking distance to bars and restaurants, and the service was really excellent. The staff were super responsive to our requests. Breakfast was great. The towels and linen smelled so fresh (which is sadly not the case in some hotels, even big ones). It was right beside a 7-11 and walking distance to Azulik! Lots of parking. Close to the beach (though it's a rocky area... you have to find the right spots to walk to). The only reason I'm not giving it 5 stars is because of what I consider misleading advertising. The pictures give you the impression that it's ON the beach but it's not. Also the bathroom has no door. Which are not deal breakers, but they should mention these upfront to avoid disappointment. Just please remove the pix that make it seem like a beachfront property. Besides that, I highly recommend!
Stayed 4 nights in Aug 2022

10/10 Excellent

Hollo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night but all in all it was an amazing experience!
Stayed 1 night in Aug 2022

10/10 Excellent

TOMMASO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Bhranti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property good stay
Stayed 2 nights in Apr 2022