Title: Koos Hotel Boutique Tulum - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Koos Hotel Boutique Tulum Peaceful outdoor pool retreat at this Tulum hotel, ideal for exploring ancient Mayan ruins and their fascinating stories. ## Photo gallery for Koos Hotel Boutique Tulum ![Rooftop terrace - Koos Hotel Boutique Tulum (Tulum)](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/c2f53eb8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace - Koos Hotel Boutique Tulum (Tulum)](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/b5947643.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room - Koos Hotel Boutique Tulum (Tulum)](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/6268245f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast meal - Koos Hotel Boutique Tulum (Tulum)](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/13b35018.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Koos Hotel Boutique Tulum (Tulum)](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/765e1b58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Koos Hotel Boutique Tulum sits just minutes from ancient Mayan ruins and Tulum's celebrated beaches. Guests can relax at the refreshing outdoor pool or borrow bikes to explore the natural wonders of Tulum National Park on two wheels. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/6268245f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 10.0 Exceptional 3 reviews ### Highlights Air conditioning Private bathroom Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/8f669054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Air conditioning Private bathroom Daily housekeeping In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/2da5f53f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Private bathroom Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 301 reviews CA $81 CA $134 total includes taxes & fees Feb 6 - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 522 reviews CA $665 CA $875 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=a8393024-e520-4177-81c2-58ca61ba980b&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1450000/1449900/1449832/976994b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 806 reviews CA $542 CA $662 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=a8393024-e520-4177-81c2-58ca61ba980b&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2057800/2057731/5fcf47a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,641 reviews CA $800 CA $974 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=a8393024-e520-4177-81c2-58ca61ba980b&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2810000/2802600/2802513/5f7331cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,001 reviews CA $443 CA $542 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=a8393024-e520-4177-81c2-58ca61ba980b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Koos-Hotel-Boutique-Tulum.h60563675.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Koos-Hotel-Boutique-Tulum.h60563675.Hotel-Information) ## About the area Zama, a neighborhood in Tulum, is home to Koos Hotel Boutique Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19850%2C-87.46008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gLYrzehCj1GpKTEsmYKSsqS7J_M=) Andador Kaan, Aldea Zama 45, Tulum, QROO, 77760 ### What's nearby - Jaguar Park \- 16 min walk \- 1.4 km - Dos Aguas Park \- 16 min walk \- 1.4 km - Hunab Lifestyle Center \- 17 min walk \- 1.5 km - Hospital de Tulum \- 19 min walk \- 1.6 km - Tulum Beach \- 7 min drive \- 6.0 km ### Getting around - Tulum Intl. Airport (TQO) - 47 min drive ### Restaurants - ‪Coco Cafe - ‬9 min walk - ‪Jasmine - ‬9 min walk - ‪Olio - ‬14 min walk - ‪Rossina - ‬2 min walk - ‪Panza Tulum - ‬13 min walk ## About this property ### Koos Hotel Boutique Tulum Hotel near Tulum Beach Located close to Tulum National Park, Koos Hotel Boutique Tulum has plenty to offer. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool - Free self parking - Bike rentals, a front-desk safe, and smoke-free premises Room features All guestrooms at Koos Hotel Boutique Tulum include comforts such as air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Bathrooms with showers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunab Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 7.2 Good 15 reviews CA $1,055 CA $1,281 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/96000000/95510000/95509900/95509856/0a3e255a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gama 09 Apartments Tulum City Center - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=95509856&PinnedHotelID=95509856&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/36000000/35230000/35230000/35229903/72a80533.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niik Tulum Zama - 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Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 706 reviews CA $49 CA $64 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=9094174&PinnedHotelID=9094174&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/d1b13bdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zendero Tulum Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 276 reviews CA $93 CA $117 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Koos Boutique Tulum Tulum koos Hotel Boutique Tulum Hotel koos Hotel Boutique Tulum Tulum koos Hotel Boutique Tulum Hotel Tulum ## Frequently asked questions ### Does Koos Hotel Boutique Tulum have a pool? ### Is Koos Hotel Boutique Tulum pet-friendly? ### How much is parking? ### What time is check-in at Koos Hotel Boutique Tulum? ### What time is check-out at Koos Hotel Boutique Tulum? ### Where is Koos Hotel Boutique Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Koos Hotel Boutique Tulum Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 23 8 - Good 14 6 - Okay 3 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Alexandria Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck. ##### Alexandria Stayed 7 nights in Jan 2025 ### 8/10 Good #### Eddie Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it. ##### Eddie Stayed 7 nights in Feb 2025 ### 8/10 Good #### Victor-Ludvig Feb 12, 2025 Liked: Cleanliness, staff & service, room comfort Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os. ##### Victor-Ludvig Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Cevdet Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again. ##### Cevdet ### 8/10 Good #### Sebastien Jan 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, Comfy Tulum hotel. Must rent a bike or car Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas). The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset. ##### Sebastien Stayed 2 nights in Jan 2021 ### 8/10 Good #### Denis May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out. ##### Denis Stayed 7 nights in May 2023 ### 2/10 Terrible #### Chengqi Dec 29, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever! ##### Chengqi ### 2/10 Terrible #### Rich Feb 18, 2025 #### Disappointing experience I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in. The hotel was very difficult to find as well. Once I found it, there was no one at the desk. After weighing our options, we left and went home. Frustrating, to say the least. ##### Rich Stayed 1 night in Feb 2025 ### 10/10 Excellent #### GABRIELA ALEJANDRA Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si ##### GABRIELA ALEJANDRA Stayed 8 nights in Jan 2026 ### 8/10 Good #### Frederic Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Arrivée à 21h30 le 1er jour, pas de réception alors qu'il a avait été annoncé que la réception serait ouverte jusque 22h, aucun contact laissé sur place. Hôtel magnifique, propre, calme, bien situé. ##### Frederic Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Erika Feb 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Excelente lugar! Seguro y súper lindo! Muy cómodo por la llegada autónoma! Llegamos con auto y fue muy fácil estacionarlo. Muy recomendable! ![](https://a.travel-assets.com/ugc/hotel-reviews/A4C8C226CD436FB1C90B6D3DA0886EFA5375446A1740706119464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24C0078B426A54912581A576CBD878E5046584731740706118911.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/475D9840BEC44F79C6069E9B68FFED1E765B02AE1740706118931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erika Stayed 1 night in Jan 2025 ### 8/10 Good #### Josselyn Jan 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Josselyn Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Vincent Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel moderne dans un quartier tranquille et proche de nombreux restaurants et commerces de proximité. Les chambres sont bien équipées, l’isolation phonique est toutefois quasiment inexistante et la tranquillité fortement dépendante des bruits du voisinage. Personnel très accueillant et sympathique Pas de petit déjeuner sur place mais de nombreuses options à proximité. ##### Vincent ### 8/10 Good #### Monica Jun 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel. ##### Monica Stayed 3 nights in Jun 2022 ### 8/10 Good #### Claudia paola May 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable. ##### Claudia paola Stayed 10 nights in Apr 2022 ### 10/10 Excellent #### Leticia May 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, eco-friendly, very clean and the staff very attentive.. ##### Leticia Stayed 3 nights in May 2022 ### 10/10 Excellent #### robert May 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was very friendly and helpful ##### robert Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Mara Apr 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place. ##### Mara Stayed 5 nights in Apr 2022 ### 8/10 Good #### Nileshwari M Mar 28, 2022 Liked: Cleanliness, staff & service, amenities I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it. ##### Nileshwari M Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Valerie Mar 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card. ##### Valerie Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Roxann Mar 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le secteur est en développement, il n’y a présentement pas beaucoup de restaurants et de services, mais l’établissement est impeccable et magnifique! ##### Roxann Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Michael Feb 20, 2022 Liked: Cleanliness, staff & service The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc ##### Michael Stayed 1 night in Feb 2022 ### 10/10 Excellent #### ODALYS Feb 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere. Ko’os has definitely become one of my favorites stay in Tulum. ##### ODALYS Stayed 4 nights in Feb 2022 ### 2/10 Terrible #### lisa Feb 3, 2022 Disliked: Staff & service, amenities The hotel itself was ok however the location was terrible. If we weren’t driving we would not have been able to get anywhere easily and even with the driving the hotel is in an area that’s so hard to navigate to. On the first night temperature dropped where it was cold. We requested blankets and they didn’t have any. We had to wait the following day to get some.unfortunately i didn’t get their names but the 2 men who were at the desk were pleasant and helpful but the woman Juliet or Julianna was not accommodating at all. The first room that was given to us had a strong chemical smell so the man at the front desk moved us to another room.the next day Juliet or Julianna(not sure of name) was more concerned about charging us additional as if it didn’t matter to her that the assigned room had a toxic smell. I’m addition the man at the front desk offered us free drinks on the first night due to the inconvenience but on the day of checkout she tried billing us as if we were lying. This wasn’t my first trip to Tulum so I can say from experience better locations and also friendlier personalities.would not stay here again or recommend ##### lisa Stayed 3 nights in Jan 2022 ### 8/10 Good #### Sergio Jan 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen lugar para descansar Lugar pequeño y acogedor . 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