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Hotel Scarlette

Property class: 3

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Located close to Gran Cenote, Hotel Scarlette provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Deluxe Quadruple Room, Poolside

Deluxe Quadruple Room, Poolside | View from room

Deluxe Quadruple Room, Poolside

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Quadruple Room, 1 Bedroom

Junior Quadruple Room, 1 Bedroom

Junior Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms, Garden View

Exclusive Apartment, 2 Bedrooms, Garden View

Exclusive Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 769 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Located in Tulum, Hotel Scarlette is in the suburbs and on the boardwalk/promenade. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Gran Cenote and Playa Ruinas. Don't miss out on a visit to Xel-Há Park. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Tulum travel guide
Map
Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780

What's nearby

  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    20 min drive - 13.4 km
  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    21 min drive - 16.2 km
  • Tulum Monkey Sanctuary
    16 min walk - 1.3 km
  • Cenote Carwash
    17 min walk - 1.4 km
  • Cenote Zacil-Ha
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    56 min drive

Restaurants

  • El Asadero
    8 min drive
  • Aroma Cafe Tulum
    10 min drive
  • Poc-Chuck “Las Mestizas”
    8 min drive
  • Taqueria Maya
    8 min drive
  • Birria & Tequila
    8 min drive

About this property

Hotel Scarlette

  • Hotel remodeled in 2020 and located near Gran Cenote
  • Located close to Tulum National Park and Tulum Mayan Ruins, Hotel Scarlette provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a front-desk safe, and concierge services
    • Luggage storage, beach towels, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and kitchen islands.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Bathrooms with heated floors and rainfall showers
    • 32-inch Smart TVs with satellite channels
    • Wardrobes/closets, patios, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - January 2020
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 110.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Scarlette have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Scarlette pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Scarlette?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Scarlette?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Scarlette provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 110.00 per vehicle applies.

Where is Hotel Scarlette located?

Situated on the boardwalk/promenade, this hotel is 2.2 mi (3.6 km) from Gran Cenote and within 9 mi (15 km) of Tulum Mayan Ruins and Playa Ruinas. Tulum National Park and Tulum Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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